Valtech India Systems Senior Technical Support Engineer Interview Questions and Answers

ARTIFICAIL INTELLIGENCE

BASED ON LOGICAL THINKING

Q1. Support L1,L2 Technical round AWS
Add your answer
Q2. Salary
Add your answer

Q1. Tell us about yourself
Ans. 
I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.
• Over 5 years of experience in providing desktop support to end users

• Proficient in diagnosing and resolving hardware and software issues

• Strong communication skills to effectively communicate with users and IT teams

• Certified in ITIL and CompTIA A+

• Experience in setting up and configuring new hardware
Answered by AI
Add your answer

Just basic questions from Averages,time and work etc..

Q1. Name, College you studied, where are you from, percentage and some basic hr questions
Add your answer

Q1. What are your strength and weaknesses?
Add your answer

Q1. Basic question about you and your last company
Add your answer

Q1. How to fix system hang without restarting
Ans. 
To fix system hang without restarting, try these steps.
• Check for any running processes that may be causing the hang and end them

• Clear temporary files and cache

• Update drivers and software

• Run a virus scan

• Check for any hardware issues

• Try a system restore to a previous point

• Use command prompt to run system file checker (sfc /scannow)
Answered by AI
Add your answer

Q1. Finnone master activity
Ans. We have support finnone master as per business requirement
Answered Anonymously
Add your answer
Q2. LOS production support,
Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
Answered Anonymously
Add your answer
Q3. LMS production support
Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
Answered Anonymously
Add your answer

Q1. What can you tell me about SCCM technology?
Ans. 
SCCM (System Center Configuration Manager) is a software management suite developed by Microsoft for managing large groups of computers running Windows OS.
• SCCM allows for remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory.

• It helps organizations to manage their IT infrastructure more efficiently and securely.

• SCCM integrates...read more
Answered by AI
Add your answer
Q2. What is Active Directory and how does it function?
Ans. 
Active Directory is a directory service developed by Microsoft for Windows domain networks.
• Centralized database for managing network resources

• Stores information about users, computers, groups, and more

• Allows for authentication and authorization of users and computers

• Enables administrators to manage and secure network resources

• Supports features like Group Policy, LDAP, and Kerberos authentication
Answered by AI
Add your answer

Q1. Communication skills
Add your answer
Q2. Personal information about studies and family
Add your answer