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V3 Technologies CC Executive Interview Questions and Answers
V3 Technologies CC Executive Interview Experiences
1 interview found
Anonymous
I applied via Apna Jobs and was interviewed before Oct 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself,why we should hire you...?
- Q2. What's your expectations about company..?
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Selected
I was interviewed before Feb 2022.
(2 Questions)
- Q1. Introduction of yourself.
- Ans. This is naina kumari, born and brought up in jamshedpur. My highest qualification is bachelor degree in commerce that i have completed in 2017 from jamshedpur women's college. I have a small family which consist 3 members me, my mother and my younger sister. In short that's me.
- Q2. What is your experience?
- Ans. I have 1 year experience in tata business support services as a customer care executive.
English language test which consists 30 question.
Typing test speed needed 30 word per minute and accuracy 90%
(7 Questions)
- Q1. Introduction about yourself.
- Q2. What was the last withdrawn salary?
- Q3. Why you want to join our company?
- Q4. Why we should hire you?
- Q5. What are your hobbies?
- Q6. What is a role of customer care executive?
- Ans.
A customer care executive is responsible for providing assistance and support to customers of a company.
Responding to customer inquiries and resolving complaints
Providing product or service information to customers
Maintaining customer records and updating databases
Collaborating with other departments to ensure customer satisfaction
Upselling and cross-selling products or services to customers
Handling billing and payment...
- Q7. What is BPO? Describe this.
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting out specific business functions to a third-party provider.
BPO is a cost-effective way for companies to delegate non-core tasks such as customer service, accounting, and HR.
It allows companies to focus on their core competencies and improve efficiency.
Examples of BPO providers include Accenture, IBM, and Infosys.
BPO can be done onshore, nearshore, or o...
(1 Question)
- Q1. Suppose customer has received a damaged product. How you will handle this senario?
- Ans.
We apologize for the inconvenience caused. We will replace the damaged product at the earliest.
Apologize for the inconvenience caused
Ask for details of the damaged product
Arrange for a replacement or refund
Ensure timely delivery of the replacement product
Follow up with the customer to ensure satisfaction
Interview Preparation Tips
I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Basic Programming questions.
- Q2. Fibonacci program
- Q3. OOPS concepts.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Oops Concepts and Data Structure Questions.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Was interviewed as fresher?
- Q2. Written test conducted? with verbal ability test ? GD
- Q3. How would u deal with a problematic situation when you are working in a team?
- Q4. What are your plans about higher studies?
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Interview Questionnaire
2 Questions
- Q1. They asked me on java and I have joined as a fresher they not much questions as I got selected as fresher on oops concepts and collections
- Q2. Please be confident while facing interview and they will check your communication skills
Interview Questionnaire
1 Question
- Q1. Who is the most important person have to transform you in your life?
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I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. They asked about dbms questions in the form of table formate
- Q2. They asked code for some python program
Interview Preparation Tips
I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Where do you want to see yourself after 5 years?
- Q2. What are your preferences?
- Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
- Q4. What are your expectations?
- Q5. How do you want a corporate structure to be?
- Q6. Why did you leave your last company?
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