UTPAL SOLUTIONS Senior Team Leader Interview Questions and Answers

Q1. Last work experience
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Q2. About my work experience
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Q1. How to manage a process and build a team from no where
Ans. 
To manage a process and build a team from scratch, start by defining goals, roles, and responsibilities. Recruit diverse talent, provide training, and foster a positive team culture.
• Define clear goals and objectives for the team

• Identify key roles and responsibilities needed for the process

• Recruit diverse talent with the necessary skills and experience

• Provide training and development opportunities for team members

• Foster...read more
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Q2. How to maintain a mis and dialer
Ans. 
Maintain a MIS and dialer by regularly updating data, monitoring performance, troubleshooting technical issues, and training team members.
• Regularly update data in the MIS system to ensure accuracy

• Monitor performance metrics on the dialer to identify areas for improvement

• Troubleshoot technical issues with the MIS and dialer software

• Provide training to team members on how to effectively use the MIS and dialer systems
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Q1. Situation handling
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Q1. What is your ctc
Ans. 
My current CTC is $80,000 per year.
• My current CTC is $80,000 per year

• I am open to discussing salary expectations during the interview process

• I have experience negotiating salary packages in previous roles
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Q1. What is your current ctc
Ans. 
My current CTC is $80,000 per year.
• My current CTC is $80,000 per year

• I am currently earning $6,666.67 per month

• I receive a yearly bonus of $5,000
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Q2. What is your Expected ctc
Ans. 
My expected CTC is negotiable based on the responsibilities and benefits offered in the role.
• My expected CTC is based on my experience, skills, and the market rate for the position.

• I am open to discussing the compensation package, including salary, bonuses, and benefits.

• I am looking for a competitive salary that reflects my qualifications and contributions to the team.

• I am also interested in opportunities for growth an
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Q1. Jungle question
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Q2. What's your about something and technical knowledge
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Q1. What's your technical background
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Q2. Electronic background can information technology it filled
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Q1. About yourself and weakness
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Q1. Expectation with company
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Q1. C# related,SQL server ,web Api little bit azure
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Q2. C#,SQL,api,azur fundamental
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Q1. Different types of design principal,c#,dot net core
Ans. 
Design principles in C# and .NET Core
• SOLID principles

• DRY (Don't Repeat Yourself) principle

• KISS (Keep It Simple, Stupid) principle

• YAGNI (You Ain't Gonna Need It) principle

• Composition over inheritance

• Dependency Injection

• Single Responsibility Principle (SRP)

• Open/Closed Principle (OCP)

• Liskov Substitution Principle (LSP)

• Interface Segregation Principle (ISP)

• Command Query Separation (CQS)

• Command Query Responsibility Segregati
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Q2. Design principal,dot net core
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Q1. Just salary discussion
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Q2. Just salary discuss at last round
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Q1. In order to effectively manage a team, it's important to focus on several key areas such as reducing shrinkage and attrition, analyzing data to make informed decisions, managing dialer systems, and impleme...read more
Ans. Giving planned time off can reduce employee loss due to absence and resignation. Preview productivity using manual dialing. Analyze connection rate. Determine why the "not interested" rate is high.
Answered by Sayeeda Shaikh
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Q1. How to manage team
Ans. Bond with advisor and good working environment
Answered by Sayeeda Shaikh
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Q1. Questions on project work
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Q2. Detail technical interview round
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Coding was on Programing language i work upon

Q1. Current fixed pay and variable pay
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Q2. Notice period buy out option if any ?
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Q3. Maximum salary they can offer
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Q4. Position they can offer
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Good knowledge about social

Should be command over the topics

This is regarding your skills set

Q1. How to maintain attraction
Ans. 
Maintain attraction by continuously improving and adapting to meet the needs and desires of the target audience.
• Regularly update products/services to stay relevant

• Engage with customers through social media and other platforms

• Offer promotions and discounts to keep customers interested

• Provide excellent customer service to build loyalty

• Monitor market trends and competitors to stay ahead
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Q2. How to calculate AHT
Ans. 
AHT can be calculated by dividing the total talk time and total number of calls.
• Add up the total talk time for a specific period

• Count the total number of calls handled during that period

• Divide the total talk time by the total number of calls to get the AHT

• AHT = Total Talk Time / Total Number of Calls
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