Upwards Fintech Operations Executive Interview Questions and Answers

Q1. Self Introduction, Resume regarding
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Q1. General question
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Q1. Company related questions ,Company policy
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Q1. Introduction and about past company experience
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Industrial Education vs Academic Education?

Q1. After reading about company profile and job description -do you think that you can work this kind of job?
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Q2. What kind of social impact you can create in the socienty?
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Q3. Are you ready to work in startup environment?
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Q4. Can you build a team of 10 members for counseling purposes?
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Q5. Do you believe in Incentive?
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Yes, I believe in incentives as they can motivate team members to perform better and achieve goals.
• Incentives can boost morale and productivity within the team.

• They can help in achieving targets and goals more efficiently.

• Incentives can also attract and retain top talent in the team.

• Examples: bonuses, promotions, recognition awards.
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Q6. Netaps Foundation -Vision is To be a mentor, guide, educational and career counselor, coach, a point of contact for parents and youth of the country, especially those living in rural areas.
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Q7. Netaps Foundation works especially People who are economically weak or youth from BPL (Below Poverty Line) category who want to do something in their life but do not have any resources
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Need of regulations in E- commerce sector.

Q1. What is challenges in logistics sector?
Ans. 
Logistics sector faces challenges such as high transportation costs, supply chain disruptions, and increasing customer demands.
• High transportation costs due to fuel prices, tolls, and taxes

• Supply chain disruptions caused by natural disasters, political instability, and pandemics

• Increasing customer demands for faster delivery, real-time tracking, and personalized services

• Shortage of skilled labor and technological advan...read more
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Q2. Suggestion to improve logos sector.
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To improve logos sector, focus on creating unique and memorable designs that accurately represent the brand.
• Conduct thorough research on the brand and its target audience before designing the logo

• Simplify the design to make it easily recognizable and memorable

• Use appropriate colors and typography to convey the brand's personality

• Ensure the logo is versatile and can be used across different mediums and platforms

• Consider...read more
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Q1. He asked if our operation was torn so badly. If we want to fix it, how do we do it?
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Q2. If you don't have friends, how will you manage them?
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Previously there was a supervisor. Seeing my performance, he hired me for the team leader.

Q1. Company profile
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Q2. What is travel and tourism
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Q1. What is a dmc?
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Q2. Disadvantages faced by a dmc
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Q1. Criteria based questions
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Q2. Situation handling questions
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Q1. Tell me about yourself
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Q2. Why you want to join this company or join this job
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Q3. If a customer calls how to handle
Ans. 
Handle the customer call with professionalism and empathy.
• Answer the call promptly and greet the customer warmly.

• Listen actively to the customer's concerns and show empathy.

• Provide solutions or escalate the issue to the appropriate department if needed.

• Follow up with the customer to ensure their issue has been resolved satisfactorily.
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Q4. What is your main skills?
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Q5. Explain any topic in 3 language
Ans. 
Explaining the concept of supply chain management in three languages
• Supply chain management involves the coordination of activities to ensure the smooth flow of goods and services from the point of origin to the point of consumption.

• In French, supply chain management is known as 'gestion de la chaîne d'approvisionnement'.

• In Spanish, supply chain management is referred to as 'gestión de la cadena de suministro'.
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Q1. Introduction and about past company experience
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