Uplers Technical Support Interview Questions and Answers

Q1. About your self and background experience
View 3 more answers

Online test about listening writing reading

Q1. Customer service mean to you ?
Ans. 
Customer service means providing assistance and support to customers in a friendly and efficient manner.
• Listening to customers' concerns and needs

• Offering solutions and resolving issues promptly

• Being patient and empathetic

• Maintaining a positive attitude and professional demeanor

• Going above and beyond to exceed customer expectations

• Examples: answering phone calls, responding to emails, troubleshooting technical issues,
Answered by AI
View 1 more answer

Q1. About yourself and educational qualification
View 1 more answer
Q2. Describe about your hometown
Add your answer
Q3. Your hometown is famous for what?
Add your answer

Q1. About yourself and educational qualification
Add your answer
Q2. Your expectations from our company
Add your answer
Q3. Why you choosed our company
Add your answer

It comes with multiple choice. There you have to be taken the text within the time period and subject arrivals are mathematics, English and basic general knowledge.

In the group discussion, there they will provide you some words and then you have to explain the same within 2-5 minutes so that they can check your communication skills. They might ask like" women empowerment", "government", " global crisis" etc.

Q1. HR round is the final round where they might ask you about your expectations, dreams, etc.
Add your answer
Q2. 1. What's your salary expectation? 2. Where you see yourself in the next 5 years ? 3. Tell me about your family? 4. What's your strength and weakness?
Add your answer

Q1. What are your strengths and weaknesses?
View 26 more answers
Q2. Tell me about yourself.
View 2 more answers

Q1. Telephonic round by client
Add your answer

Typing, aptitude test

Q1. Self Introduction, If you have any Work Experience or Educational Qualification Details?
Ans. 
My Name is so and so, I am from XYZ city and state..., country..., I have completed my MBA in .... from XYZ college, Place ...based on resume details gave the answers
Answered Anonymously
Add your answer
Q2. General Topics like what is your Favorite Color?
Ans. 
My Favorite Color is Black, which is known for its boldness, Strength, Power, Prestige, and Authority is one of the Attractive, Elegant & Classic colors, Black represents a Strong-willed and Determined character, There are different Kind of Black shades available, Black is superstitiously considered as an Evil in a Hindu Religion, Black Absorbs all other light colors, Black can be a good combination and matches with a
Answered Anonymously
Add your answer
Q3. What is your favorite Movie or last movie that you have watched?
Ans. 
My favorite movie is The Shawshank Redemption.
• Directed by Frank Darabont

• Based on a Stephen King novella

• Set in a prison

• Themes of hope and friendship

• Starring Tim Robbins and Morgan Freeman
Answered by AI
View 1 more answer

Q1. General questions about the role for which you have applied?
Add your answer
Q2. How long will you work if I give you the opportunity?
Add your answer

Q1. Self Introduction, Are u okay with Night shifts and Timing ?
Ans. 
I am a dedicated and experienced technical support professional who is comfortable with night shifts and flexible timing.
• I have previous experience working night shifts in a technical support role.

• I am willing to adjust my schedule to accommodate night shifts if required.

• I understand the importance of providing support to customers at all hours of the day.

• I am committed to delivering high-quality technical assistance r
Answered by AI
Add your answer
Q2. Are you okay with CTC? Do you have any questions to ask about the company you can Feel free to ask.
Add your answer