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Unnati Motors Senior Customer Service Advisor Interview Questions and Answers for Freshers
Unnati Motors Senior Customer Service Advisor Interview Experiences for Freshers
1 interview found
I applied via Referral and was interviewed before Dec 2020. There were 2 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Normal technical questions and last job related and family background.
- Q2. Working of turbocharger About wheel alignment regarding vehicle one side pulling issue, Regarding points about customer satisfaction Roll and responsibilities for Service Advisor Etc
- Q3. Working of gasoline engine and diesel engine Difference between petrol and diesel engines
- Ans.
Gasoline engines use spark plugs to ignite fuel, while diesel engines use compression to ignite fuel.
Gasoline engines use spark plugs to ignite a mixture of fuel and air, while diesel engines rely on compression to ignite the fuel.
Petrol engines typically have higher RPMs and are more suitable for lighter vehicles, while diesel engines have more torque and are better for heavy-duty applications.
Diesel engines are more ...
- Q4. Process for vehicle attending to delivery From N-1 to N+1
- Ans.
The process for vehicle attending to delivery from N-1 to N+1 involves thorough inspection, loading, transportation, and unloading.
Inspect the vehicle to ensure it is in proper working condition
Load the vehicle with the delivery items securely
Transport the vehicle to the delivery location following the designated route
Unload the delivery items at the destination
Ensure all necessary paperwork is completed and signed
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Care Executive Interview Questions & Answers
Kataria Automobiles
Anonymous
posted on 19 Apr 2022
I applied via Campus Placement and was interviewed in Mar 2022. There was 1 interview round.
(1 Question)
- Q1. Introduce Yourself & why you wanna join this company ?
- Ans.
I am a dedicated and customer-oriented individual with a passion for providing excellent service. I want to join this company because of its reputation for prioritizing customer satisfaction and its commitment to employee growth and development.
I have several years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I have a track record of consistently exceeding cust...
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Jaguar Land Rover
Anonymous
posted on 3 Mar 2022
I applied via Facebook and was interviewed in Sep 2021. There was 1 interview round.
(1 Question)
- Q1. Why do you want to join JLR?
- Ans. Because it's a premium brand and my dream job .
Interview Preparation Tips
- Customer Service
- Customer Handling
- customer support
- Customer Relationship
2nd round: You should have a good writing skill in English.
Customer Care Executive Interview Questions & Answers
Jaguar Land Rover
Anonymous
posted on 24 Jun 2022
I applied via Facebook
(1 Question)
- Q1. Experience in automobile
- Ans.
I have experience working in the automobile industry.
Worked as a customer service representative for a car dealership
Assisted customers with inquiries about car models, features, and pricing
Handled customer complaints and resolved issues related to car purchases
Familiar with basic car maintenance and troubleshooting
Attended training sessions on new car models and features
Interview Preparation Tips
I applied via WorkIndia and was interviewed before Nov 2021. There were 3 interview rounds.
(3 Questions)
- Q1. Name work experience qualification
- Q2. Name and what works experience and qualification
- Q3. Muthoot finance mein job kaise karen 2022
Computer hardware work marketing manager
Interview Preparation Tips
I applied via Spectrum placement and was interviewed before Apr 2021. There were 3 interview rounds.
(1 Question)
- Q1. 1. Domain specific basic technical Questions 2. Automotive design parameters 3. Type of tool utilisation & methods 4. Automotive standards & components selection criteria 5. Importance & functions of autom...
(1 Question)
- Q1. Same as above. Basic technical knowledge mostly asked.
Interview Preparation Tips
2. Overview of automotive components.
3.Design consideration & parameters are must.
I applied via Referral and was interviewed before Nov 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Normal tooling questions, regulation ECE 26 and R 42, painting process
- Q2. Section Y0, fender bracket and bumper sections, also fog lamp and head lamp gap and section value
- Q3. Welding process and snapping method, RPS strategy
Interview Preparation Tips
surya s
I appeared for an interview in Sep 2016.
Interview Questionnaire
1 Question
- Q1. Profile based questions
Interview Preparation Tips
Experience: both technical and general.
Tips: you can easily clear if know somewhat in programming.
Round: HR Interview
Experience: once you clear aptitude then you will get to the company.
Skills: Personnel Management
College Name: Mnm Jain Engineering College
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. 1.Design of EV HV architecture & Specify it's major components along with their functions.
- Ans.
EV HV architecture consists of battery, motor, inverter, and controller.
EV HV architecture is responsible for converting DC power from the battery to AC power for the motor.
Major components include battery, motor, inverter, and controller.
Battery stores energy and provides power to the motor.
Motor converts electrical energy into mechanical energy to drive the wheels.
Inverter converts DC power from the battery to AC pow...
Interview Preparation Tips
(2 Questions)
- Q1. Explain your role in your previous projects.
- Ans.
I was responsible for project planning, coordination, and execution to ensure successful completion.
Led a team of developers to design and implement new features
Collaborated with stakeholders to gather requirements and provide updates
Managed project timelines and resources to meet deadlines
Performed testing and quality assurance to deliver a high-quality product
- Q2. Why do you want to join EM
- Ans.
I want to join EM because of their innovative projects and strong company culture.
Innovative projects: EM is known for pushing boundaries and creating cutting-edge solutions.
Strong company culture: I value working in a supportive and collaborative environment.
Career growth opportunities: I believe EM will provide me with the chance to learn and grow professionally.
Unnati Motors Interview FAQs
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