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Unnati Motors

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3.1

based on 53 Reviews

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Unnati Motors Senior Customer Service Advisor Interview Questions and Answers

Updated 8 Aug 2023

1 interview found

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Senior Customer Service Advisor Interview Questions

Anonymous

posted on 25 Dec 2021

I applied via Referral and was interviewed before Dec 2020.

2 Interview Rounds

Interview Questions

Q1. Normal technical questions and last job related and family background. Add Answer
Q2. Working of turbocharger About wheel alignment regarding vehicle one side pulling issue, Regarding points about customer satisfaction Roll and responsibilities f...read more Add Answer
Q3. Working of gasoline engine and diesel engine Difference between petrol and diesel engines View Answers (1)
Q4. Process for vehicle attending to delivery From N-1 to N+1 View Answers (1)

Interview Preparation Tips

Interview preparation tips for other job seekers - GM confirm from SM and discuss about Salary and Regarding notice period and about joining date,

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Unnati Motors Senior Customer Service Advisor Fresher Interview Questions

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Salary Discussions, Hike & Promotions

I’m in a situation and need some guidance. I have a job offer with: CTC: 9.4 LPA fixed + 21% variable = 11.4 LPA total. Location: Chennai (not ideal for me). Another opportunity is in the pipeline, with a more suitable location, but the expected CTC is around 9.4 LPA, which is significantly lower than the first offer. To add to the dilemma, the HR of the second company feels that asking for 12 LPA (considering my 9.4 LPA fixed offer) is too high. How would you approach this decision? Should I prioritize location over salary or vice versa? Are there ways to negotiate better terms with the second company? Would love to hear your thoughts and experiences!

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