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Kataria Automobiles Customer Care Executive Interview Questions and Answers

Updated 20 Apr 2022

Kataria Automobiles Customer Care Executive Interview Experiences

1 interview found

I applied via Campus Placement and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce Yourself & why you wanna join this company ?
  • Ans. 

    I am a dedicated and customer-oriented individual with a passion for providing excellent service. I want to join this company because of its reputation for prioritizing customer satisfaction and its commitment to employee growth and development.

    • I have several years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I have a track record of consistently exceeding cust...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be a good listener & Have some confidence in yourself.

Interview questions from similar companies

I applied via Facebook

Round 1 - One-on-one 

(1 Question)

  • Q1. Experience in automobile
  • Ans. 

    I have experience working in the automobile industry.

    • Worked as a customer service representative for a car dealership

    • Assisted customers with inquiries about car models, features, and pricing

    • Handled customer complaints and resolved issues related to car purchases

    • Familiar with basic car maintenance and troubleshooting

    • Attended training sessions on new car models and features

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English , Good communication skill along with powerful writing capacity.

I applied via Facebook and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join JLR?
  • Ans. Because it's a premium brand and my dream job .
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Jaguar Land Rover Customer Care Executive interview:
  • Customer Service
  • Customer Handling
  • customer support
  • Customer Relationship
Interview preparation tips for other job seekers - 1st round: You have to be polished and confident.You should know how to handle customers in a premium segment.You have to be a good listener as well as a good speaker.

2nd round: You should have a good writing skill in English.

I applied via Facebook

Round 1 - One-on-one 

(1 Question)

  • Q1. Experience in automobile
  • Ans. 

    I have experience working in the automobile industry.

    • Worked as a customer service representative for a car dealership

    • Assisted customers with inquiries about car models, features, and pricing

    • Handled customer complaints and resolved issues related to car purchases

    • Familiar with basic car maintenance and troubleshooting

    • Attended training sessions on new car models and features

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English , Good communication skill along with powerful writing capacity.

I applied via Facebook and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join JLR?
  • Ans. Because it's a premium brand and my dream job .
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Jaguar Land Rover Customer Care Executive interview:
  • Customer Service
  • Customer Handling
  • customer support
  • Customer Relationship
Interview preparation tips for other job seekers - 1st round: You have to be polished and confident.You should know how to handle customers in a premium segment.You have to be a good listener as well as a good speaker.

2nd round: You should have a good writing skill in English.

I applied via Referral and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What are your salary expectations?
  • Q2. Why it’s been asked ? I mean we deserve the best.
  • Q3. Why we need to judge ourselves throughout the salary? That we are deserving or non deserving

Interview Preparation Tips

Interview preparation tips for other job seekers - Make the interview smooth and comfortable because 70% people are scared to face the interview and rest of them don’t want to go for that.

Kataria Automobiles Interview FAQs

How many rounds are there in Kataria Automobiles Customer Care Executive interview?
Kataria Automobiles interview process usually has 1 rounds. The most common rounds in the Kataria Automobiles interview process are One-on-one Round.

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Kataria Automobiles Customer Care Executive Salary
based on 12 salaries
₹1.2 L/yr - ₹2.4 L/yr
33% less than the average Customer Care Executive Salary in India
View more details

Kataria Automobiles Customer Care Executive Reviews and Ratings

based on 7 reviews

2.8/5

Rating in categories

2.9

Skill development

2.4

Work-life balance

1.7

Salary

2.1

Job security

2.2

Company culture

2.0

Promotions

2.4

Work satisfaction

Explore 7 Reviews and Ratings
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