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Unacademy Customer Success Associate Interview Questions and Answers

Updated 31 Oct 2023

Unacademy Customer Success Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Briefing about yourself
  • Q2. Briefing about the experience
  • Q3. Quality knowledge
  • Q4. Quick to manage work schedules
  • Q5. Family background
  • Q6. Expectations for hiring
Round 3 - One-on-one 

(1 Question)

  • Q1. Twisted questions work related to manage the teams and handel work statistic
Round 4 - Assignment 

This could be anything checking your communication.

Round 5 - Essay 

(1 Question)

  • Q1. Writing knowledge test
Round 6 - Group Discussion 

Final round to discuss about salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be worried to clear the rounds it looks like tuff, but when you can get your inner strength you can definitely succeed all your goals

Interview questions from similar companies

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - very easy process..2 rounds only
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Normal introduction
  • Q2. Tell me about ur self job profile responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Case Study 

University share calculations and gst accounting entries

Round 2 - One-on-one 

(1 Question)

  • Q1. Prior work experience
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Be prepared for real life situation questions related to Industry
Round 2 - Assignment 

Case study provided for analysis and review

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Had a very basic discussion with HR
Round 2 - Coding Test 

Coding test on data structures and algorithms

Round 3 - Assignment 

Asked to create teaching material on given topic

Round 4 - Technical 

(1 Question)

  • Q1. Technical discussion on the material + few coding problems
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced professional with a strong background in project management and team leadership.

    • Over 8 years of experience in project management

    • Proven track record of successfully leading cross-functional teams

    • Strong communication and problem-solving skills

    • Certified Project Management Professional (PMP)

    • Previously managed a project that resulted in a 20% increase in efficiency

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic questions
  • Q2. Details about your day to day work
  • Ans. 

    As a Senior Associate, my day to day work involves managing client relationships, overseeing project timelines, and providing strategic guidance.

    • Managing client relationships by regularly communicating with clients to understand their needs and address any concerns

    • Overseeing project timelines by creating and updating project plans, tracking progress, and ensuring deadlines are met

    • Providing strategic guidance by analyzi...

  • Answered by AI
Round 3 - Case Study 

Situation based questions

Round 4 - HR 

(1 Question)

  • Q1. Details on joining
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. About your previous job responsibilities
  • Q3. Tell us about Byju’s
  • Ans. 

    Byju's is an Indian edtech company that offers online learning programs for students from kindergarten to 12th grade.

    • Byju's was founded in 2011 by Byju Raveendran.

    • It offers a range of learning programs including video lessons, interactive quizzes, and personalized support.

    • The company has over 80 million registered users and has raised over $2 billion in funding.

    • Byju's has also acquired several other edtech companies in...

  • Answered by AI
  • Q4. Why you want to join here
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Discussion about roles and responsibilities
Round 2 - Assignment 

Design assignment on educational curriculum

Unacademy Interview FAQs

How many rounds are there in Unacademy Customer Success Associate interview?
Unacademy interview process usually has 6 rounds. The most common rounds in the Unacademy interview process are Assignment, Group Discussion and Resume Shortlist.
What are the top questions asked in Unacademy Customer Success Associate interview?

Some of the top questions asked at the Unacademy Customer Success Associate interview -

  1. Twisted questions work related to manage the teams and handel work statis...read more
  2. Writing knowledge t...read more
  3. Quality knowle...read more

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Unacademy Customer Success Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Unacademy Customer Success Associate Reviews and Ratings

based on 1 review

4.0/5

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4.0

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4.0

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4.0

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4.0

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4.0

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