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Unacademy Customer Success Associate Interview Questions and Answers
Unacademy Customer Success Associate Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed before Feb 2022. There were 6 interview rounds.
(6 Questions)
- Q1. Briefing about yourself
- Q2. Briefing about the experience
- Q3. Quality knowledge
- Q4. Quick to manage work schedules
- Q5. Family background
- Q6. Expectations for hiring
(1 Question)
- Q1. Twisted questions work related to manage the teams and handel work statistic
This could be anything checking your communication.
(1 Question)
- Q1. Writing knowledge test
Final round to discuss about salary
Interview Preparation Tips
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is financial budgeting and analysis
- Ans.
Financial budgeting and analysis involves creating and managing a financial plan to achieve business goals.
Financial budgeting involves creating a plan for income and expenses over a specific period of time.
Financial analysis involves reviewing financial data to identify trends, opportunities, and potential risks.
Both budgeting and analysis are important for making informed financial decisions and achieving business ob...
- Q2. Talk about the topic and also highlight the best practices you use.
- Ans.
The topic is best practices for senior associates.
One best practice is to prioritize tasks and manage time effectively.
Another best practice is to communicate clearly and effectively with team members and clients.
A third best practice is to continuously learn and stay updated on industry trends and developments.
Additionally, building strong relationships and networking with colleagues and clients is crucial.
Lastly, att...
Selected
I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Short Introduction
- Q2. Experience and salary
(2 Questions)
- Q1. Introduce yourself
- Q2. Mock call & product pitch
Interview Preparation Tips
- Product Mapping
- Sales Strategy
I applied via Job Portal and was interviewed in May 2024. There were 3 interview rounds.
(1 Question)
- Q1. Self introduction
PPT Assignment comparing all APIs
(1 Question)
- Q1. Domain knowledge
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Dec 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Basic questions
- Q2. Details about your day to day work
- Ans.
As a Senior Associate, my day to day work involves managing client relationships, overseeing project timelines, and providing strategic guidance.
Managing client relationships by regularly communicating with clients to understand their needs and address any concerns
Overseeing project timelines by creating and updating project plans, tracking progress, and ensuring deadlines are met
Providing strategic guidance by analyzi...
Situation based questions
(1 Question)
- Q1. Details on joining
Bhulana Debnath
Selected
I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. Normal introduction
- Q2. Tell me about ur self job profile responsibilities
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.
University share calculations and gst accounting entries
(1 Question)
- Q1. Prior work experience
Selected
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
(1 Question)
- Q1. Be prepared for real life situation questions related to Industry
Case study provided for analysis and review
(1 Question)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced professional with a strong background in project management and team leadership.
Over 8 years of experience in project management
Proven track record of successfully leading cross-functional teams
Strong communication and problem-solving skills
Certified Project Management Professional (PMP)
Previously managed a project that resulted in a 20% increase in efficiency
Interview Preparation Tips
Akshay Yadav
(1 Question)
- Q1. Had a very basic discussion with HR
Coding test on data structures and algorithms
Asked to create teaching material on given topic
(1 Question)
- Q1. Technical discussion on the material + few coding problems
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Unacademy Customer Success Associate Interview Process
based on 1 interview
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