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Unacademy Customer Success Associate Interview Questions and Answers
Unacademy Customer Success Associate Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed before Feb 2022. There were 6 interview rounds.
(6 Questions)
- Q1. Briefing about yourself
- Q2. Briefing about the experience
- Q3. Quality knowledge
- Q4. Quick to manage work schedules
- Q5. Family background
- Q6. Expectations for hiring
(1 Question)
- Q1. Twisted questions work related to manage the teams and handel work statistic
This could be anything checking your communication.
(1 Question)
- Q1. Writing knowledge test
Final round to discuss about salary
Interview Preparation Tips
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Interview questions from similar companies
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Salary package
Interview Preparation Tips
(1 Question)
- Q1. How would you sell to the well established customer
- Ans.
To sell to a well established customer, focus on building a strong relationship and providing personalized solutions.
Research the customer's history and preferences
Offer tailored solutions that meet their specific needs
Provide excellent customer service and follow-up
Build trust and rapport through regular communication
Highlight the benefits and value of your product or service
Offer incentives or loyalty programs to enc
Interview Preparation Tips
Abisek Surendiran
I applied via Campus Placement and was interviewed before Mar 2023. There were 2 interview rounds.
General topics - current affairs
(2 Questions)
- Q1. Manager round - HOD
- Q2. Tell me about yourself
Interview Preparation Tips
Professional commmunication
Selected
I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.
University share calculations and gst accounting entries
(1 Question)
- Q1. Prior work experience
Selected
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
(1 Question)
- Q1. Be prepared for real life situation questions related to Industry
Case study provided for analysis and review
(1 Question)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced professional with a strong background in project management and team leadership.
Over 8 years of experience in project management
Proven track record of successfully leading cross-functional teams
Strong communication and problem-solving skills
Certified Project Management Professional (PMP)
Previously managed a project that resulted in a 20% increase in efficiency
Interview Preparation Tips
Akshay Yadav
(1 Question)
- Q1. Had a very basic discussion with HR
Coding test on data structures and algorithms
Asked to create teaching material on given topic
(1 Question)
- Q1. Technical discussion on the material + few coding problems
Selected
I applied via Naukri.com and was interviewed before Dec 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Basic questions
- Q2. Details about your day to day work
- Ans.
As a Senior Associate, my day to day work involves managing client relationships, overseeing project timelines, and providing strategic guidance.
Managing client relationships by regularly communicating with clients to understand their needs and address any concerns
Overseeing project timelines by creating and updating project plans, tracking progress, and ensuring deadlines are met
Providing strategic guidance by analyzi...
Situation based questions
(1 Question)
- Q1. Details on joining
Bhulana Debnath
Selected
I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. Normal introduction
- Q2. Tell me about ur self job profile responsibilities
Interview Preparation Tips
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Unacademy Customer Success Associate Interview Process
based on 1 interview
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Unacademy Customer Success Associate Reviews and Ratings
based on 1 review
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