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Total IT Solutions Technical Support Engineer Interview Questions and Answers
Total IT Solutions Technical Support Engineer Interview Experiences
1 interview found
I applied via Campus Placement and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What is DHCP ? What is ADDS ? Deference between NTFS and FAT 32? What is SSH and Telnet?..
- Ans.
DHCP is a protocol that assigns IP addresses to devices on a network. ADDS is a service that manages users and computers in a Windows domain. NTFS and FAT32 are file systems. SSH and Telnet are network protocols.
DHCP assigns IP addresses to devices on a network
ADDS manages users and computers in a Windows domain
NTFS is a modern file system with advanced security features
FAT32 is an older file system with limited securi...
- Q2. What is APPIPA and Its IP range? Deference between router and Switch?
- Ans.
APIPA is a self-configured IP address used when DHCP server is not available. Router connects multiple networks while switch connects devices within a network.
APIPA stands for Automatic Private IP Addressing
APIPA assigns IP addresses in the range of 169.254.0.1 to 169.254.255.254
Router connects multiple networks and routes data between them
Switch connects devices within a network and forwards data between them
Router op...
Interview Preparation Tips
Skills evaluated in this interview
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Interview questions from similar companies
Technical Support Engineer Interview Questions & Answers
GAO Tek
Dasu Poojitha
posted on 30 Mar 2024
Selected
(2 Questions)
- Q1. Difference between bug and warm
- Ans.
A bug is a software defect or issue, while a warm is a term used to describe a potential issue that has not been confirmed yet.
Bug is a confirmed issue in the software that needs to be fixed
Warm is a potential issue that needs further investigation to confirm
Bug causes a malfunction or unexpected behavior in the software
Warm may or may not cause any visible impact on the software
Bug is usually reproducible and can be c...
- Q2. What is chatgpt and how it works
- Ans.
ChatGPT is a chatbot powered by OpenAI's GPT-3 model, designed to engage in natural language conversations with users.
ChatGPT is a chatbot developed by OpenAI using their GPT-3 language model
It can engage in natural language conversations with users, providing responses based on the input it receives
ChatGPT can be used for various purposes such as customer support, content generation, and more
Skills evaluated in this interview
Customer Support Executive Interview Questions & Answers
CTS Consulting & Technical Support
Anonymous
posted on 4 Dec 2024
(1 Question)
- Q1. Walk through on cv and basic ques
Customer Support Executive Interview Questions & Answers
Intellipaat Software Solutions
Anonymous
posted on 5 Jun 2024
Selected
I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Ritz Roy
Selected
I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.
(2 Questions)
- Q1. About your self
- Q2. And laptop configuration
(1 Question)
- Q1. Laptop configuration, previous work details
General knowledge test and aptitude test
Technical questions one by one
(3 Questions)
- Q1. Yes seo hr other
- Q2. What is your name
- Q3. What are the u have skill
Interview Preparation Tips
Desktop Support Engineer Interview Questions & Answers
CTS Consulting & Technical Support
Anonymous
posted on 24 Apr 2023
Selected
I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.
(3 Questions)
- Q1. 1. What is cpu? It is used? 2. What is domain? 3. What is computer network?
- Ans.
CPU stands for Central Processing Unit. It is the brain of a computer that performs all the processing tasks.
CPU is the main component of a computer that executes instructions and performs calculations.
It is responsible for fetching, decoding, and executing instructions stored in the computer's memory.
CPU speed is measured in gigahertz (GHz) and determines how fast it can process data.
Examples of CPUs include Intel Cor
- Q2. 2. A network domain is an administrative grouping of multiple private computer network or local host within the same infrastructure.
- Q3. 3. A computer network is set of computers sharing resources located on or provided by the network notes
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me something about your self
- Ans.
I am a dedicated and empathetic customer support associate with a passion for helping others.
Experience in handling customer inquiries and resolving issues
Strong communication skills both written and verbal
Ability to remain calm and patient in stressful situations
Detail-oriented and organized in managing customer accounts
Passionate about providing excellent customer service
Example: Worked as a customer support associat
- Q2. Only 1 question for side hr
1st step is a you are a whatsapp added to hr then test
Interview Preparation Tips
Selected
I applied via Job Portal and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Brief on final year project
- Ans.
Developed a web-based help desk system for managing customer support tickets
Used PHP and MySQL for backend development
Implemented user authentication and authorization features
Designed a responsive user interface using HTML, CSS, and JavaScript
Integrated email notifications for ticket updates
- Q2. Questions based on project
Selected
I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.
(1 Question)
- Q1. Basic introduction
(2 Questions)
- Q1. Basic Introduction
- Q2. Tell me something about your town/district
Very easy and basic type of analytical questions
Interview Preparation Tips
Be confident.
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