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Total IT Solutions

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Total IT Solutions Technical Support Engineer Interview Questions and Answers

Updated 28 Dec 2020

Total IT Solutions Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 28 Dec 2020

I applied via Campus Placement and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is DHCP ? What is ADDS ? Deference between NTFS and FAT 32? What is SSH and Telnet?..
  • Ans. 

    DHCP is a protocol that assigns IP addresses to devices on a network. ADDS is a service that manages users and computers in a Windows domain. NTFS and FAT32 are file systems. SSH and Telnet are network protocols.

    • DHCP assigns IP addresses to devices on a network

    • ADDS manages users and computers in a Windows domain

    • NTFS is a modern file system with advanced security features

    • FAT32 is an older file system with limited securi...

    • Answered by AI
    Add your answer
  • Q2. What is APPIPA and Its IP range? Deference between router and Switch?
  • Ans. 

    APIPA is a self-configured IP address used when DHCP server is not available. Router connects multiple networks while switch connects devices within a network.

    • APIPA stands for Automatic Private IP Addressing

    • APIPA assigns IP addresses in the range of 169.254.0.1 to 169.254.255.254

    • Router connects multiple networks and routes data between them

    • Switch connects devices within a network and forwards data between them

    • Router op...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be panic to interview, Good communication skill, prepare himself for technical question. Believe on the GOD. thank you and all the BEST.

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

GAO Tek user image Dasu Poojitha

posted on 30 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Difference between bug and warm
  • Ans. 

    A bug is a software defect or issue, while a warm is a term used to describe a potential issue that has not been confirmed yet.

    • Bug is a confirmed issue in the software that needs to be fixed

    • Warm is a potential issue that needs further investigation to confirm

    • Bug causes a malfunction or unexpected behavior in the software

    • Warm may or may not cause any visible impact on the software

    • Bug is usually reproducible and can be c...

    • Answered by AI
    Add your answer
  • Q2. What is chatgpt and how it works
  • Ans. 

    ChatGPT is a chatbot powered by OpenAI's GPT-3 model, designed to engage in natural language conversations with users.

    • ChatGPT is a chatbot developed by OpenAI using their GPT-3 language model

    • It can engage in natural language conversations with users, providing responses based on the input it receives

    • ChatGPT can be used for various purposes such as customer support, content generation, and more

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Customer Support Executive Interview Questions & Answers

CTS Consulting & Technical Support user image Anonymous

posted on 4 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk through on cv and basic ques
    • Add your answer

Customer Support Executive Interview Questions & Answers

Intellipaat Software Solutions user image Anonymous

posted on 5 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Support Executive Interview Questions & Answers

DISH TV user image Ritz Roy

posted on 20 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. And laptop configuration
    • Add your answer
Round 2 - Trainer 

(1 Question)

  • Q1. Laptop configuration, previous work details
    • Add your answer
Round 3 - Assignment 

General knowledge test and aptitude test

Technical Support Engineer Interview Questions & Answers

GAO Tek user image Anonymous

posted on 21 Sep 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Technical questions one by one

Round 3 - Technical 

(3 Questions)

  • Q1. Yes seo hr other
    • Add your answer
  • Q2. What is your name
    • Add your answer
  • Q3. What are the u have skill
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No

Customer Support Executive Interview Questions & Answers

DISH TV user image Anonymous

posted on 10 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
    • Add your answer
  • Q2. Tell me something about your town/district
    • Add your answer
Round 3 - Aptitude Test 

Very easy and basic type of analytical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your introduction well.
Be confident.

Technical Support Engineer Interview Questions & Answers

GAO Tek user image Anonymous

posted on 24 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Brief on final year project
  • Ans. 

    Developed a web-based help desk system for managing customer support tickets

    • Used PHP and MySQL for backend development

    • Implemented user authentication and authorization features

    • Designed a responsive user interface using HTML, CSS, and JavaScript

    • Integrated email notifications for ticket updates

    • Answered by AI
    Add your answer
  • Q2. Questions based on project
    • Add your answer

Customer Support Executive Interview Questions & Answers

DISH TV user image Anonymous

posted on 27 Jun 2022

I applied via Naukri.com and was interviewed in May 2022. There was 1 interview round.

Round 1 - Assignment 

Common sense questions, logical aptitude, check about good listener

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep positive yourself, interact with people, good communication, most important is keep confidence about yourself.

Technical Support Engineer Interview Questions & Answers

GAO Tek user image Dasu Poojitha

posted on 30 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Difference between bug and warm
  • Ans. 

    A bug is a software defect or issue, while a warm is a term used to describe a potential issue that has not been confirmed yet.

    • Bug is a confirmed issue in the software that needs to be fixed

    • Warm is a potential issue that needs further investigation to confirm

    • Bug causes a malfunction or unexpected behavior in the software

    • Warm may or may not cause any visible impact on the software

    • Bug is usually reproducible and can be c...

    • Answered by AI
    Add your answer
  • Q2. What is chatgpt and how it works
  • Ans. 

    ChatGPT is a chatbot powered by OpenAI's GPT-3 model, designed to engage in natural language conversations with users.

    • ChatGPT is a chatbot developed by OpenAI using their GPT-3 language model

    • It can engage in natural language conversations with users, providing responses based on the input it receives

    • ChatGPT can be used for various purposes such as customer support, content generation, and more

    • Answered by AI
    Add your answer

Skills evaluated in this interview

More about working at Total IT Solutions

Total IT Solutions Interview FAQs

What are the top questions asked in Total IT Solutions Technical Support Engineer interview?

Some of the top questions asked at the Total IT Solutions Technical Support Engineer interview -

  1. what is DHCP ? What is ADDS ? Deference between NTFS and FAT 32? What is SSH an...read more
  2. What is APPIPA and Its IP range? Deference between router and Switc...read more

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