TMI Group MIS Executive Interview Questions and Answers

SFA stands for Sales Force Automation.

• SFA is a software system that automates sales processes.

• It helps sales teams manage customer interactions, track leads, and close deals.

• SFA can also provide analytics and reporting on sales performance.

• Examples of SFA software include Salesforce, HubSpot, and Zoho CRM.

DMS stands for Document Management System.

• DMS is a software system used to manage, store, and track electronic documents and images.

• It allows for easy retrieval and sharing of documents within an organization.

• DMS can also provide version control and security features to ensure document integrity.

• Examples of DMS include Microsoft SharePoint, Google Drive, and Dropbox Business.

Handling critical situations requires quick thinking, clear communication, and a calm demeanor.

• Assess the situation and prioritize actions

• Communicate clearly and effectively with all parties involved

• Remain calm and focused

• Take decisive action while considering potential consequences

• Seek assistance or advice from colleagues or superiors if necessary

I prioritize the problems based on urgency and importance, and then allocate time and resources accordingly.

• Assess the urgency and importance of each problem

• Create a plan of action for each problem

• Allocate time and resources based on the plan

• Regularly reassess and adjust the plan as needed

• Example: If one problem is a deadline that cannot be missed and the other is a minor issue, prioritize the deadline and allocate mor