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Thermo Fisher Scientific Customer Support Executive Interview Questions and Answers

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Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Experience and sales techniques
  • Ans. 

    I have over 5 years of experience in sales, utilizing various techniques such as consultative selling, relationship building, and solution selling.

    • Utilize consultative selling approach to understand customer needs and provide tailored solutions

    • Focus on building strong relationships with clients to foster trust and loyalty

    • Implement solution selling by identifying customer pain points and offering products/services that

  • Answered by AI

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. Can explain..one.deviation
  • Q2. Chromatography.. recipe preparation for purification
  • Q3. TFF and CFF differences
  • Ans. 

    TFF is a measure of cash generated from operations, while CFF is a measure of cash generated from financing activities.

    • TFF stands for 'Total Funds From Operations' and measures the cash generated from a company's core business operations.

    • CFF stands for 'Cash Flow From Financing' and measures the cash generated from financing activities such as issuing stocks or bonds.

    • TFF is an important metric for evaluating a company'...

  • Answered by AI
  • Q4. Change management system
  • Q5. Risk assessment..
  • Ans. 

    Risk assessment involves identifying potential risks and evaluating their likelihood and impact.

    • Identify potential risks and their likelihood of occurring

    • Evaluate the potential impact of each risk

    • Develop strategies to mitigate or manage identified risks

    • Regularly review and update risk assessments

    • Examples: financial risk assessment, cybersecurity risk assessment

  • Answered by AI
  • Q6. Column packing and unpacking
  • Q7. Akta process. Systems

Interview Preparation Tips

Interview preparation tips for other job seekers - You have answered the very clearly

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Regarding media fill
  • Q2. Validation of equipments

Interview Questionnaire 

3 Questions

  • Q1. HVAC qualification procedures
  • Ans. 

    HVAC qualification procedures involve certification, training, and experience in heating, ventilation, and air conditioning systems.

    • Certification from recognized organizations like NATE or HVAC Excellence is important

    • Training programs and courses in HVAC technology are beneficial

    • Hands-on experience in installing, maintaining, and repairing HVAC systems is crucial

    • Continuing education to stay updated on industry standard

  • Answered by AI
  • Q2. Water system qualification methods
  • Ans. 

    Water system qualification methods ensure water quality meets regulatory standards.

    • Water system validation through performance testing

    • Regular monitoring of water quality parameters

    • Documentation of procedures and results

    • Compliance with regulatory requirements such as USP <1231> for pharmaceutical water systems

Answered by AI
  • Q3. Temperature mapping procedures
  • Ans. 

    Temperature mapping procedures are used to ensure proper temperature control in various environments.

    • Temperature mapping involves strategically placing temperature sensors throughout a space to monitor temperature variations.

    • Data collected from temperature mapping is used to identify hot spots, cold spots, and areas of temperature fluctuation.

    • Regular temperature mapping is essential for industries like pharmaceuticals,...

  • Answered by AI

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be confident and clear what you have mentioned in CV

    I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.

    Interview Questionnaire 

    4 Questions

    • Q1. Basic pharma guidelines?
    • Q2. Aseptic gowing procedures?
    • Ans. 

      Aseptic growing procedures involve maintaining a sterile environment to prevent contamination in the growth of microorganisms or cells.

      • Aseptic techniques are used in various fields such as microbiology, pharmaceuticals, and tissue culture.

      • Key principles include sterilization of equipment, proper handwashing, use of sterile media and containers, and minimizing exposure to air and surfaces.

      • Examples of aseptic growing pro...

    • Answered by AI
    • Q3. Basic micro biology?
    • Q4. Explain A grade aseptic area?

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Lessons questions ?
    Next answers?
    Interview experience
    5
    Excellent
    Difficulty level
    Hard
    Process Duration
    2-4 weeks
    Result
    Selected Selected

    I appeared for an interview before Mar 2023.

    Round 1 - Technical 

    (2 Questions)

    • Q1. Vaccine manufacturing
    • Q2. Yourself about and planning batch

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Group discuss
    Interview experience
    5
    Excellent
    Difficulty level
    -
    Process Duration
    -
    Result
    -
    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - HR 

    (1 Question)

    • Q1. General questions like salary and work experience etc
    Round 3 - Technical 

    (3 Questions)

    • Q1. Question regarding desired position
    • Q2. Question regarding Gst
    • Q3. MIRO, Budget etc
    Round 4 - Aptitude Test 

    Cognitive test and questions

    Round 5 - HR 

    (1 Question)

    • Q1. Finalise salary and notice period
    Round 1 - Technical 

    (1 Question)

    • Q1. Well knowledge about clean room equipment and documents knowlege
    Round 2 - HR 

    (1 Question)

    • Q1. Salary related and previos experience
    Round 3 - HR 

    (1 Question)

    • Q1. Pharma experience must

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Continuous knowledge accusation and technical experience
    Interview experience
    4
    Good
    Difficulty level
    Easy
    Process Duration
    4-6 weeks
    Result
    Selected Selected

    I applied via Campus Placement and was interviewed before Mar 2023. There was 1 interview round.

    Round 1 - One-on-one 

    (1 Question)

    • Q1. 1. What to do you understand by regulatory affairs 2. Why regulatory 3. Knowledge of ectd sections 4. What is LCM
    • Ans. 

      Regulatory affairs involves ensuring compliance with regulations and guidelines set by government agencies for products and processes.

      • Regulatory affairs involves interpreting and implementing regulations set by government agencies.

      • It includes obtaining and maintaining approvals for products and processes.

      • Knowledge of eCTD sections is important for submitting electronic regulatory submissions.

      • LCM stands for Life Cycle M...

    • Answered by AI
    Interview experience
    5
    Excellent
    Difficulty level
    -
    Process Duration
    -
    Result
    -
    Round 1 - Technical 

    (4 Questions)

    • Q1. What is thee fill volume formula ?
    • Ans. 

      The fill volume formula calculates the volume of liquid or gas that can be held in a container.

      • The fill volume formula is typically calculated by multiplying the area of the base of the container by its height.

      • For example, the fill volume of a cylindrical tank can be calculated using the formula V = πr^2h, where r is the radius of the base and h is the height of the tank.

      • Different shapes of containers will have differe...

    • Answered by AI
    • Q2. Difference between dynamic and static pass box ?
    • Ans. 

      Dynamic pass box allows for continuous transfer of materials while static pass box requires manual transfer.

      • Dynamic pass box has a conveyor belt for continuous transfer of materials.

      • Static pass box requires manual transfer of materials.

      • Dynamic pass box is more efficient for high volume transfer.

      • Static pass box is suitable for low volume transfer or when contamination risk is high.

      • Examples: Pharmaceutical industry uses ...

    • Answered by AI
    • Q3. How we classified Clean Room Areas ?
    • Ans. 

      Clean room areas are classified based on the level of cleanliness required for the specific activities performed within them.

      • Clean room areas are classified using ISO standards, with Class 1 being the cleanest and Class 9 being the least clean.

      • The classification is based on the maximum allowable concentration of particles per cubic meter of air.

      • Examples of clean room areas include semiconductor manufacturing facilities...

    • Answered by AI
    • Q4. What is BIO-SAFETY CABINET ?

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    Thermo Fisher Scientific Customer Support Executive Salary
    based on 8 salaries
    ₹3.8 L/yr - ₹4.6 L/yr
    38% more than the average Customer Support Executive Salary in India
    View more details

    Thermo Fisher Scientific Customer Support Executive Reviews and Ratings

    based on 1 review

    5.0/5

    Rating in categories

    5.0

    Skill development

    5.0

    Work-life balance

    5.0

    Salary

    5.0

    Job security

    5.0

    Company culture

    5.0

    Promotions

    5.0

    Work satisfaction

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