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The Hotelier and Associates Hotel Restaurant Captain Interview Questions and Answers

Updated 22 Dec 2018

6 Interview questions

A Restaurant Captain was asked
Q. Tell us the names of some international fruits.
Ans. 

Some international fruits include mango, banana, pineapple, kiwi, and dragon fruit.

  • Mango

  • Banana

  • Pineapple

  • Kiwi

  • Dragon fruit

A Restaurant Captain was asked
Q. Tell us about Caesar salad.
Ans. 

Caesar salad is a classic salad made with romaine lettuce, croutons, Parmesan cheese, and a creamy dressing.

  • Caesar salad originated in Tijuana, Mexico in the 1920s.

  • The dressing for Caesar salad typically includes ingredients like garlic, anchovies, lemon juice, Worcestershire sauce, and mayonnaise.

  • Traditionally, the salad is topped with grilled chicken or shrimp.

  • Croutons are an essential component of Caesar salad,...

Restaurant Captain Interview Questions Asked at Other Companies

Q1. What factors should be considered when creating a special menu?
Q2. A guest has requested a special dietary modification to their mea ... read more
Q3. What is the cooking process of a burger?
Q4. What is ingredients? How you can using this?
Q5. How can you handle a guest complaint?
A Restaurant Captain was asked
Q. What is the cooking process of a burger?
Ans. 

The cooking process of a burger involves grilling or frying a patty made from ground meat and serving it in a bun with various toppings.

  • Start by shaping ground meat into a patty

  • Preheat a grill or a pan on medium-high heat

  • Cook the patty on the grill or pan for a few minutes on each side

  • Toast the burger bun on the grill or in a toaster

  • Add toppings like lettuce, tomato, cheese, and condiments to the bun

  • Place the cook...

A Restaurant Captain was asked
Q. What is molted wisky?
Ans. 

Molted whisky is a type of whisky that has been aged in barrels and has a rich, complex flavor profile.

  • Molted whisky is made by fermenting and distilling grains, typically barley or corn.

  • It is then aged in oak barrels for a specific period of time, allowing it to develop its unique flavors and aromas.

  • During the aging process, the whisky absorbs flavors from the wood, such as vanilla, caramel, and spice.

  • Molted whis...

A Restaurant Captain was asked
Q. What is cognac?
Ans. 

Cognac is a type of brandy made from white grapes, primarily produced in the Cognac region of France.

  • Cognac is a type of brandy

  • It is made from white grapes

  • It is primarily produced in the Cognac region of France

A Restaurant Captain was asked
Q. Type of wine? Run based Cocktails?
Ans. 

The restaurant offers a wide selection of wines, including red, white, and sparkling varieties. Additionally, we have a range of handcrafted cocktails that are carefully crafted to complement our menu.

  • Our wine list includes popular red wines such as Cabernet Sauvignon and Merlot, as well as white wines like Chardonnay and Sauvignon Blanc.

  • For those who prefer sparkling wines, we offer options like Prosecco and Cham...

The Hotelier and Associates Hotel Restaurant Captain Interview Experiences

1 interview found

Interview Questionnaire 

17 Questions

  • Q1. Why i want to join this company? How about expacted salary?
  • Ans. 

    I want to join this company because of its reputation for excellent service and growth opportunities. My expected salary is competitive based on my experience and skills.

    • I am impressed by the company's commitment to providing exceptional service to customers.

    • I see great potential for growth and advancement within the company.

    • My expected salary is based on my experience in the industry and the responsibilities of the ro...

  • Answered by AI
  • Q2. How long u can be with our company
  • Ans. 

    I am committed to growing with the company long-term and contributing to its success.

    • I am looking for a long-term career opportunity with opportunities for growth and advancement within the company.

    • I am dedicated to continuously improving my skills and knowledge to better serve the company.

    • I am excited about the company's future plans and would like to be a part of its success for many years to come.

  • Answered by AI
  • Q3. Tell us somthing about u?
  • Ans. 

    I am a dedicated and experienced restaurant professional with a passion for providing exceptional service.

    • Over 5 years of experience in the restaurant industry

    • Strong communication and leadership skills

    • Proven track record of delivering high-quality customer service

    • Passionate about creating memorable dining experiences for guests

  • Answered by AI
  • Q4. Why u leave this hotel?
  • Ans. 

    I left the hotel to pursue new opportunities and challenges in my career.

    • Seeking career growth and advancement

    • Looking for new challenges and experiences

    • Opportunity to learn and develop new skills

  • Answered by AI
  • Q5. How long u worked there?
  • Ans. 

    I have worked at the restaurant for 5 years.

    • I have been with the restaurant for 5 years.

    • Started working at the restaurant in 2016.

    • Have gained extensive experience and knowledge during my time at the restaurant.

  • Answered by AI
  • Q6. About type of breakfast?
  • Q7. Type of wine? Run based Cocktails?
  • Ans. 

    The restaurant offers a wide selection of wines, including red, white, and sparkling varieties. Additionally, we have a range of handcrafted cocktails that are carefully crafted to complement our menu.

    • Our wine list includes popular red wines such as Cabernet Sauvignon and Merlot, as well as white wines like Chardonnay and Sauvignon Blanc.

    • For those who prefer sparkling wines, we offer options like Prosecco and Champagne...

  • Answered by AI
  • Q8. What is molted wisky?
  • Ans. 

    Molted whisky is a type of whisky that has been aged in barrels and has a rich, complex flavor profile.

    • Molted whisky is made by fermenting and distilling grains, typically barley or corn.

    • It is then aged in oak barrels for a specific period of time, allowing it to develop its unique flavors and aromas.

    • During the aging process, the whisky absorbs flavors from the wood, such as vanilla, caramel, and spice.

    • Molted whisky is...

  • Answered by AI
  • Q9. What is the cooking process of Burger?
  • Ans. 

    The cooking process of a burger involves grilling or frying a patty made from ground meat and serving it in a bun with various toppings.

    • Start by shaping ground meat into a patty

    • Preheat a grill or a pan on medium-high heat

    • Cook the patty on the grill or pan for a few minutes on each side

    • Toast the burger bun on the grill or in a toaster

    • Add toppings like lettuce, tomato, cheese, and condiments to the bun

    • Place the cooked pa...

  • Answered by AI
  • Q10. Tell us about Ceaser salad..
  • Ans. 

    Caesar salad is a classic salad made with romaine lettuce, croutons, Parmesan cheese, and a creamy dressing.

    • Caesar salad originated in Tijuana, Mexico in the 1920s.

    • The dressing for Caesar salad typically includes ingredients like garlic, anchovies, lemon juice, Worcestershire sauce, and mayonnaise.

    • Traditionally, the salad is topped with grilled chicken or shrimp.

    • Croutons are an essential component of Caesar salad, addi...

  • Answered by AI
  • Q11. What is cognac?
  • Ans. 

    Cognac is a type of brandy made from white grapes, primarily produced in the Cognac region of France.

    • Cognac is a type of brandy

    • It is made from white grapes

    • It is primarily produced in the Cognac region of France

  • Answered by AI
  • Q12. Tell us international fruits name?
  • Ans. 

    Some international fruits include mango, banana, pineapple, kiwi, and dragon fruit.

    • Mango

    • Banana

    • Pineapple

    • Kiwi

    • Dragon fruit

  • Answered by AI
  • Q13. What is restaurant supervisor responsibilitis?
  • Ans. 

    Restaurant supervisors are responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining quality standards.

    • Managing and supervising staff members

    • Ensuring customer satisfaction by addressing complaints and resolving issues

    • Maintaining quality standards in food preparation and service

    • Creating employee schedules and assigning tasks

    • Training new employees on restaurant policies ...

  • Answered by AI
  • Q14. How u'll handle guest complains?
  • Ans. 

    I will listen to the guest's complaint, empathize with their concerns, offer a solution or compensation, and follow up to ensure their satisfaction.

    • Listen attentively to the guest's complaint without interrupting

    • Empathize with the guest's concerns and apologize for any inconvenience caused

    • Offer a solution or compensation to address the issue, such as a complimentary meal or discount

    • Follow up with the guest to ensure th...

  • Answered by AI
  • Q15. Why u leave earlier company
  • Ans. 

    Seeking new opportunities for growth and development.

    • Looking for new challenges and opportunities to learn and grow

    • Seeking a more supportive work environment

    • Wanting to explore different aspects of the industry

    • Relocating to a new area

  • Answered by AI
  • Q16. How soon u can join our company?
  • Ans. 

    I can join your company within 2 weeks of receiving an offer.

    • I am currently serving a notice period of 2 weeks at my current job.

    • I will need some time to wrap up my current responsibilities before starting a new role.

    • I am excited about the opportunity to join your company and contribute to its success.

  • Answered by AI
  • Q17. What u know about our company?
  • Ans. 

    Your company is a well-known restaurant chain with a focus on high-quality ingredients and exceptional customer service.

    • Specializes in using fresh, locally sourced ingredients

    • Known for its diverse menu options catering to various dietary preferences

    • Emphasizes on providing excellent customer service to create a memorable dining experience

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Once for sheraton doha shortlisted, i got some tips by agent, how i should to be apply interview standard one by one for interview, what i should whear?

Round: Resume Shortlist
Experience: How should be my hair style? What kind of file i should carry?

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Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Interview Questionnaire 

4 Questions

  • Q1. One and Only....Tell me about yourself
  • Ans. 

    I am a dedicated and experienced professional with a strong background in leadership and team management.

    • Over 5 years of experience in retail management

    • Proven track record of increasing sales and improving customer satisfaction

    • Skilled in team building and staff development

    • Strong communication and problem-solving skills

    • Passionate about delivering exceptional service and driving results

  • Answered by AI
  • Q2. About my previous Job Experience
  • Q3. Salary expectation
  • Q4. And the Last....We will discuss call you for second round interview

Interview Preparation Tips

Interview preparation tips for other job seekers - I was Not selected ...the main reason was language.
Actually I am uncomfortable to speak in ENGLISH.
But I have learnt one thinks

Restaurant Captain Interview Questions Asked at Other Companies

Q1. What factors should be considered when creating a special menu?
Q2. A guest has requested a special dietary modification to their mea ... read more
Q3. What is the cooking process of a burger?
Q4. What is ingredients? How you can using this?
Q5. How can you handle a guest complaint?

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Deeply understand every setuation

Interview Preparation Tips

Interview preparation tips for other job seekers - Every work progress depend on management

I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Difference between STR and Trip advisor rating
  • Ans. 

    STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.

    • STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

    • Tripadvisor rating, on the other hand, is based on guest reviews and rat...

  • Answered by AI
  • Q2. What is crypto currency
  • Ans. 

    Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.

    • Crypto currency is decentralized and operates on a peer-to-peer network

    • Transactions are recorded on a public ledger called a blockchain

    • Crypto currency can be bought and sold on exchanges

    • Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin

  • Answered by AI
  • Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and always try to give precise answer instead of lengthy answers

I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your greatest strength and weakness?
  • Ans. 

    My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.

    • Strength: Effective communication and collaboration

    • Weakness: Being overly detail-oriented

    • Strength: Ability to motivate and inspire team members

    • Weakness: Difficulty in saying 'no' to additional tasks

    • Strength: Strong problem-solving skills

    • Weakness: Impatience when t...

  • Answered by AI
  • Q2. How do you deal with an upset customer?
  • Ans. 

    When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.

    • Remain calm and composed

    • Empathize with the customer's concerns

    • Actively listen to understand their issue

    • Apologize sincerely if necessary

    • Offer a solution or alternative

    • Follow up to ensure customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Pump yourself up and stay positive.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quant was asked mainly to check your maths skills

Round 2 - Case Study 

It was all about credit card fraud

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to have basic idea about how credit card fraud happens and basic reasoning will work

I appeared for an interview in Aug 2017.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Sr. Steward with a passion for providing exceptional service and ensuring guest satisfaction.

    • Started my career in the hospitality industry as a server and worked my way up to Sr. Steward position

    • Skilled in managing a team, handling guest complaints, and maintaining high standards of cleanliness

    • Strong communication and organizational skills, able to multitask in a fast-paced environment

  • Answered by AI
  • Q2. What is your role and responsibilities?
  • Ans. 

    As a Sr. Steward, my role is to oversee the dining area, manage staff, ensure customer satisfaction, and maintain cleanliness.

    • Oversee dining area operations

    • Manage and train staff

    • Ensure customer satisfaction

    • Maintain cleanliness and hygiene standards

    • Handle customer complaints and feedback

    • Monitor inventory and supplies

    • Implement and enforce safety regulations

  • Answered by AI
  • Q3. What is your family background?
  • Ans. 

    I come from a close-knit family with a diverse cultural background.

    • My family is very supportive and values traditions.

    • We celebrate various cultural festivals together.

    • I have relatives living in different parts of the world.

    • My family has a history of working in hospitality industry.

  • Answered by AI
  • Q4. Give some details about the area you are working?
  • Ans. 

    I work in the dining area of a luxury hotel, ensuring guests have a pleasant dining experience.

    • Responsible for setting up tables and maintaining cleanliness

    • Assist guests with menu selections and provide exceptional service

    • Coordinate with kitchen staff to ensure timely delivery of food

    • Handle guest complaints and feedback professionally

  • Answered by AI
  • Q5. Why you want to join taj ?
  • Ans. 

    I want to join Taj because of its reputation for excellence in hospitality and the opportunity to work in a prestigious establishment.

    • Taj is known for its high standards of service and luxury

    • I am impressed by Taj's commitment to guest satisfaction

    • I believe working at Taj will provide me with valuable experience and growth opportunities

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Simply they ask all these questions to chek you and your confidence as well as communication.
Tips: Be professional and truth.

Round: Food and Beverage manager
Experience: Manager will go through your knowledge that what you know also he will check your confidence level.
Tips: Be confident about what you know and avoid giving wrong answer.

Round: GM round
Experience: They will chek your personality,confidence and interest to work with the company.
Tips: He will be asking very few thing ...keeping smiling rather than any strange behaviour . Show your interest about the company to work with and be professional.

Are these interview questions helpful?

I applied via Other and was interviewed in Jan 2018. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General questionaire, salary where you working and all
  • Q2. Why are you looking for a job
  • Ans. 

    Seeking new challenges and opportunities for growth in a dynamic industry.

    • Looking to expand my skill set and knowledge in a different environment

    • Interested in taking on more responsibilities and leadership roles

    • Seeking a more competitive salary and benefits package

  • Answered by AI
  • Q3. What’s your restaurants food cost, seating capacity, cuisine reporting to
  • Ans. 

    Our restaurant has a food cost of 30%, seating capacity of 100, and serves Italian cuisine.

    • Food cost is 30%

    • Seating capacity is 100

    • Cuisine served is Italian

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Applied online

General Tips: Confidence and apply on the right profile.
Skills: Communication And Confidence, Problem Solving, Leadership, Decision Making Skills
Duration: 1-4 weeks
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Dec 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Situation handeling technical questions

Round 2 - HR 

(2 Questions)

  • Q1. Family background
  • Q2. How do uou see yourself growing with us?
  • Ans. 

    I envision growing with your team by enhancing my skills, taking on leadership roles, and contributing to a positive work environment.

    • I plan to pursue additional training in hospitality management to improve service quality.

    • I aim to take on mentorship roles for new staff, sharing my knowledge and experience.

    • I see myself leading initiatives to improve guest satisfaction, such as organizing team-building activities.

    • I wan...

  • Answered by AI
Round 3 - Group Discussion 

Menu knowledege interest

Round 4 - One-on-one 

(2 Questions)

  • Q1. Technical question
  • Q2. Experience while training
  • Ans. 

    Training as a Senior Steward enhanced my skills in leadership, teamwork, and problem-solving in a dynamic environment.

    • Developed strong leadership skills by overseeing a team of junior stewards during busy service hours.

    • Enhanced communication abilities by coordinating with kitchen staff and front-of-house teams to ensure smooth operations.

    • Gained experience in conflict resolution by addressing guest complaints effectivel...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and well groomed

I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    Salary expectations for a Restaurant Manager depend on experience, location, and industry standards, typically ranging from $50k to $80k.

    • Experience Level: A manager with 5+ years in the industry may expect a salary on the higher end, around $70k-$80k.

    • Location Impact: Salaries can vary significantly by region; for example, a manager in New York City may earn more than one in a smaller town.

    • Industry Standards: Researchin...

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    I come from a close-knit family that values hard work, support, and shared experiences, which shaped my approach to management.

    • Supportive Environment: My parents always encouraged me to pursue my passions, which instilled a strong work ethic and determination.

    • Diverse Background: My family has roots in different cultures, which taught me the importance of inclusivity and understanding diverse perspectives.

    • Shared Meals: ...

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    As a Restaurant Manager, I oversaw daily operations, staff management, and customer satisfaction to ensure a thriving dining experience.

    • Staff Management: I led a team of 20 employees, conducting regular training sessions to enhance service quality and team efficiency.

    • Inventory Control: Implemented a new inventory system that reduced food waste by 15% and improved cost management.

    • Customer Engagement: Developed a custome...

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    I'm seeking a change to grow professionally, embrace new challenges, and contribute to a dynamic team in a thriving restaurant environment.

    • Career Growth: I'm looking for opportunities to advance my career, such as taking on more leadership responsibilities or managing larger teams.

    • New Challenges: I thrive in dynamic environments and want to tackle new challenges that will help me develop my skills further, like impleme...

  • Answered by AI
  • Q5. Tell me about yourself.
  • Ans. 

    I am an experienced restaurant manager with a passion for delivering exceptional dining experiences and leading high-performing teams.

    • Extensive Experience: Over 8 years in the restaurant industry, managing both front-of-house and back-of-house operations in busy establishments.

    • Team Leadership: Successfully led a team of 30 staff members, fostering a positive work environment that resulted in a 20% increase in employee ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be practical, don't lie anything. And give real reference.

The Hotelier and Associates Hotel Interview FAQs

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