Testvox Quality Analyst Interview Questions and Answers

Q1. How do you do RCA
Ans. 
RCA involves identifying the root cause of a problem or issue to prevent its recurrence.
• Gather relevant data and information related to the issue

• Identify possible causes using tools like Fishbone diagram or 5 Whys

• Verify the root cause by analyzing data and conducting tests

• Develop and implement corrective actions to address the root cause

• Monitor the effectiveness of the corrective actions to prevent recurrence
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Q2. How to provide a feedback
Ans. 
Feedback should be specific, constructive, and timely.
• Be specific about what behavior or action needs to be addressed

• Provide constructive criticism with suggestions for improvement

• Deliver feedback in a timely manner to address issues promptly
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Q3. Did you work on 7QC tools?
Ans. 
Yes, I have worked on 7QC tools including Pareto analysis, cause and effect diagram, and control charts.
• Yes, I have experience working with 7QC tools such as Pareto analysis.

• I am familiar with cause and effect diagrams for root cause analysis.

• I have used control charts to monitor process performance over time.
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Q4. Why did you leave your previous co??
Ans. 
Seeking new challenges and growth opportunities.
• Desire for career advancement

• Looking for new challenges

• Seeking better work-life balance

• Relocation to a new area

• Company downsizing or restructuring
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Q1. Hr didnt informed about the process
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Q2. Hr didn't imformed about the org
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Q1. Irrelevant questions
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Q2. Client was very rude. Agar woh select bhi krte i would have rejected then
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Q1. Local and instance variable diffrence?
Ans. 
Local variables are declared within a method and have limited scope, while instance variables are declared in a class and can be accessed throughout the class.
• Local variables are only accessible within the method they are declared in.

• Instance variables are accessible throughout the class they are declared in.

• Local variables are created when the method is called and destroyed when the method ends.

• Instance variables are ...read more
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Q2. Selenium basic question
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Q1. I am interested in jobs
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Q2. I want company job's very good job
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Q1. Explain SDLC and life cycle
Ans. 
SDLC stands for Software Development Life Cycle, which is a process used by software development teams to design, develop, and test high-quality software.
• SDLC is a systematic process for building software applications.

• It consists of several phases including planning, analysis, design, implementation, testing, and maintenance.

• Each phase has its own set of activities and deliverables to ensure the software meets quality ...read more
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Q1. What is Cryptography
Ans. 
Cryptography is the practice and study of techniques for secure communication in the presence of third parties.
• Cryptography involves encrypting and decrypting data to ensure confidentiality and integrity.

• It uses algorithms and keys to transform plaintext into ciphertext and vice versa.

• Examples include AES, RSA, and DES encryption algorithms.

• Cryptography is used in securing communication over the internet, digital signa
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Q2. What is TOP 10 OWASP
Ans. 
OWASP top 10 vulnerabilities include injection, broken authentication, sensitive data exposure, etc.
• Injection (e.g. SQL injection, LDAP injection)

• Broken Authentication (e.g. session management flaws)

• Sensitive Data Exposure (e.g. inadequate data protection)

• XML External Entities (XXE)

• Broken Access Control (e.g. insecure direct object references)

• Security Misconfiguration

• Cross-Site Scripting (XSS)

• Insecure Deserialization

• Us...read more
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Automation related questions and manual

Q1. Past experiences about projects
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