Telstra Customer Service Executive Interview Questions and Answers

Anonymous

posted on 31 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Intro,read paragraph an converte into Hindi,what is customer service,what is sale

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read this all and be confident

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 30 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

Round 2 - One-on-one

(1 Question)

Q1. Tell m about your self

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Negotiation required and we aware they take third party role

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 20 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. What are your hobbies

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,give your answers in polite way without hesitation

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 11 May 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(1 Question)

Q1. Work experience and performance

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 14 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. Retail industry experience

Ans.

Yes

I have 3 years of experience working in the retail industry
During my time in the retail industry, I have gained extensive knowledge of customer service practices and strategies
I have successfully resolved customer complaints and inquiries, ensuring customer satisfaction
I am familiar with point-of-sale systems and have experience handling cash transactions
I have received positive feedback from customers for my excell

Answered by AI

View 1 more answer

Q2. Customer Interaction

Add your answer

Q3. Local Language

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Q4. Computer knowledge

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Interview Preparation Tips

Interview preparation tips for other job seekers - Fresher will get good experience on TPP

Customer Service Executive Interview Questions & Answers

posted on 3 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

Round 2 - One-on-one

(1 Question)

Q1. Tell me about your self

Add your answer

Round 3 - HR

(1 Question)

Q1. About work experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 5 Oct 2021

I applied via Referral and was interviewed in Sep 2021. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. Geo, what do you like?

Ans. Companies number 1 I like it jio sir and jio company job I am happy working

Answered by Lax Solanki

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Q2. What do you like in Geo?

Add your answer

Q3. Company I like it jio company I like it job working

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is a very good and my experience I like it interview sir

Customer Service Executive Interview Questions & Answers

posted on 14 Feb 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

Round 2 - HR

(2 Questions)

Q1. Tell me about yourself.

Add your answer

Q2. What is your family background?

Add your answer

Round 3 - HR

(1 Question)

Q1. What is your family background?

Add your answer

Round 4 - Assignment

Round 5 - HR

(1 Question)

Q1. Share details of your previous job.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always work a team becose a good good work with tha team

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 1 Dec 2022

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

Round 2 - Aptitude Test

10 question based on aptitude.

Round 3 - 10 question of English language

(2 Questions)

Q1. 1 question related to vocabulary

Add your answer

Q2. 1 question related to Reading comprehension

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my first interview please be patience while giving interview.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 19 Oct 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Google and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.