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Teletech Interview Questions and Answers

Updated 12 Dec 2024

Teletech Interview Experiences

Popular Designations

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Can you share something about yourself that is not included in your resume?
  • Ans. 

    I am an avid hiker and have climbed several mountains in the past year.

    • I enjoy spending time outdoors and challenging myself physically

    • Hiking helps me relax and clear my mind

    • One of my proudest achievements is reaching the summit of Mount Kilimanjaro last summer

  • Answered by AI

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

I applied via LinkedIn and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was an 1-2 hour online test which includes some basic questions about personality and aptitude etc

Round 3 - HR 

(1 Question)

  • Q1. Your introduction , how you got to know about our company , ever applied in our company before ? ,

Interview Preparation Tips

Topics to prepare for Teletech Customer Support Executive interview:
  • Communication
Interview preparation tips for other job seekers - Be confident.
Don't hesitate.
Have a strong communication skill.
Be in a peaceful environment in an online interview.
Practice your answers before interview

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How do you see yourself in 5 years

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 4 rounds- online Assessment, HR round, chat and ops

Interview Preparation Tips

Interview preparation tips for other job seekers - Had 4 round- first was online assessment where IQ related questions were there, also questions regarding desktop/computer applications(General technical questions).

2nd round- HR- it’s basically the easiest and normal introduction and questions regarding previous experience were asked. Salary was also discussed.

3rd- Chat round: had to type few answers for questions like - how will u describe yourself/ strength and weakness, what are you passionate about in life. Basically Grammar and punctuation was checked in this round.

Last ops round- situations regarding delivery problems were asked, scenario based questions, normal questions regarding past job experience, how do u see yourself in 2-3 years?

All the best!

Teletech interview questions for popular designations

 Customer Service Representative

 (2)

 Customer Support Executive

 (1)

 Web Chat Associate

 (1)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Can you describe your experience and the best project you have worked on?
  • Q2. How do you evaluate the success of a project?
  • Q3. Can you describe your approach to a design task and outline your process?
  • Q4. What are the most valuable design experiences you have had recently as an interaction designer?
Round 2 - Assignment 

Design a test with a clearly outlined problem; you need to sketch your ideas and thoughts within one hour.

Round 3 - One-on-one 

(3 Questions)

  • Q1. Can you explain the design you created in the previous round?
  • Q2. What are the various scenarios that may be presented to evaluate your thoughts and design skills?
  • Q3. What are the error cases that should be considered in the design?
Round 4 - One-on-one 

(2 Questions)

  • Q1. What specific behaviours and qualities do you possess that demonstrate your fit for the company, and how can you elaborate on these in a broader context?
  • Q2. What strategies should a designer understand?
Round 5 - One-on-one 

(2 Questions)

  • Q1. What is your understanding of OpenText products ?
  • Q2. What is your experience with workflows, and can you provide specific examples?

Interview Preparation Tips

Interview preparation tips for other job seekers - Ensure you possess a thorough understanding of the design projects you have worked on in your previous organization, as the panel will closely examine your thought process and design approach. Each round of questions will differ, so it is essential to remain humble and honest, and to clearly explain every aspect of your contributions during the design test and in real.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Assignment 

Assignment was too easy

Round 2 - One-on-one 

(4 Questions)

  • Q1. Very basic questions were asked about my work experience.
  • Q2. Tell me about yourself.
  • Q3. Tell me about your ID experience in the last organization.
  • Q4. Why did you leave your last job?
Round 3 - HR 

(1 Question)

  • Q1. Waste of time. Poorest Hr interview. Didn't ask anything creative or difficult. Too easy.

Interview Preparation Tips

Interview preparation tips for other job seekers - They negotiate a lot on salary. The salary they offered vs what was decided before the 1st round of interview was way different. If they would have told me this before, i would have never given the interview.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(1 Question)

  • Q1. All questions related to Process and Tool level and Analysis.
Round 2 - Technical 

(1 Question)

  • Q1. Performance testing questions
Round 3 - Client Interview 

(1 Question)

  • Q1. Loadrunner questions
Round 4 - Technical 

(1 Question)

  • Q1. Process and Tool level questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(9 Questions)

  • Q1. Introduction, roles and responsibilities
  • Q2. Deep copy shallow copy
  • Q3. Method Overloading overriding
  • Q4. Constuctor and its types
  • Q5. Varags (variable length arguments)
  • Q6. Find element find elements return types of it if no elements found
  • Q7. Webdriver what is it
  • Q8. Find duplicate numbers and its count from given list explain logic
  • Q9. Factorial using recursion

Interview Preparation Tips

Interview preparation tips for other job seekers - For me Mostly 90% they asked java related questions.
Introduction, roles responsibilities.
Deep copy shallow copy
Method Overloading overriding
Constuctor
Varags
Find element & find elements difference and return types(if elements present and if not)
2 coding questions
1 repeatetive numbers/duplicates and its count from the given list eg output 4,2(4 is number and found 2 times)
2 factorial of a number using recursion.

I don't want to fil this form all that's why including all questions asked in the feedback.

This was my first round and no response till now.
Interview taken on 10 Oct.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - Coding Test 

Zoho’s Hiring Process is Completely Biased
Zoho gives priority to Tamil-speaking candidates, and only if there are extra vacancies do they consider people from other states. I cleared all five coding problems, optimized them as requested, and explained my approach clearly. The technical live coding interviewer, Seethu Maria Johnson, even told me that HR would contact me. But instead, I got a rejection email without any explanation.

It feels like Zoho already decides who they want to hire based on regional preference rather than talent. If you're from outside Tamil Nadu, don’t waste your time here—chances are, you won’t even be considered seriously. They show clear partiality in hiring, which is unfair to skilled candidates from other states.

To make things worse, I asked for feedback, but HR (Carmila & Veena C S & Supriya M) simply said "we cannot share the feedback." So, not only is the hiring process biased, but there’s also zero transparency.

Even after Seethu Maria Johnson told me HR would contact me, they just ignored my performance and rejected me without reason.

Final Thought
Zoho might be a good company for Tamil people, but for others, it’s just disappointing and unfair. If you’re from another state, don’t waste your time here—your performance won’t matter, only your region and language will.

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(6 Questions)

  • Q1. Tell me about youtself?
  • Q2. What do you know about TDS?
  • Q3. Situation AP based journal entries
  • Q4. What is GST on reverse charge?
  • Q5. What are the documents required to initiate a foreign remittance?
  • Q6. More situational based AP journal entries.

Teletech Interview FAQs

How many rounds are there in Teletech interview?
Teletech interview process usually has 1-2 rounds. The most common rounds in the Teletech interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Teletech interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teletech. The most common topics and skills that interviewers at Teletech expect are Repair and Servicing.

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Teletech Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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Teletech Reviews and Ratings

based on 34 reviews

4.2/5

Rating in categories

3.5

Skill development

3.2

Work-life balance

3.6

Salary

3.9

Job security

3.4

Company culture

3.4

Promotions

3.4

Work satisfaction

Explore 34 Reviews and Ratings
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