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Teletech Interview Questions and Answers

Updated 12 Dec 2024

Teletech Interview Experiences

Popular Designations

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Can you share something about yourself that is not included in your resume?
  • Ans. 

    I am an avid hiker and have climbed several mountains in the past year.

    • I enjoy spending time outdoors and challenging myself physically

    • Hiking helps me relax and clear my mind

    • One of my proudest achievements is reaching the summit of Mount Kilimanjaro last summer

  • Answered by AI

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

I applied via LinkedIn and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was an 1-2 hour online test which includes some basic questions about personality and aptitude etc

Round 3 - HR 

(1 Question)

  • Q1. Your introduction , how you got to know about our company , ever applied in our company before ? ,

Interview Preparation Tips

Topics to prepare for Teletech Customer Support Executive interview:
  • Communication
Interview preparation tips for other job seekers - Be confident.
Don't hesitate.
Have a strong communication skill.
Be in a peaceful environment in an online interview.
Practice your answers before interview

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How do you see yourself in 5 years

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 4 rounds- online Assessment, HR round, chat and ops

Interview Preparation Tips

Interview preparation tips for other job seekers - Had 4 round- first was online assessment where IQ related questions were there, also questions regarding desktop/computer applications(General technical questions).

2nd round- HR- it’s basically the easiest and normal introduction and questions regarding previous experience were asked. Salary was also discussed.

3rd- Chat round: had to type few answers for questions like - how will u describe yourself/ strength and weakness, what are you passionate about in life. Basically Grammar and punctuation was checked in this round.

Last ops round- situations regarding delivery problems were asked, scenario based questions, normal questions regarding past job experience, how do u see yourself in 2-3 years?

All the best!

Teletech interview questions for popular designations

 Customer Service Representative

 (2)

 Customer Support Executive

 (1)

 Web Chat Associate

 (1)

Interview questions from similar companies

I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

This was on grammar, spelling and punctuation. Likewise, it was about how to handle disgruntled customers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ensure you know how to handle disgruntled customers.

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. First is versant round about grammar question, for voice and non voice round

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give your best and improve communication skills

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How are you different from others ?
  • Q2. In how many ways you can show that difference from the box?
  • Ans. 

    There are several ways to show the difference from the box, including labeling, color coding, and size variations.

    • Labeling the boxes with different names or numbers

    • Color coding the boxes with different colors

    • Using size variations to differentiate the boxes

    • Adding stickers or symbols to the boxes

    • Using different materials for the boxes

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be You Buddy! .No one can let you up or down its your Ride. Ride it in you way.

I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Was on grammar, spelling and punctuation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ensure that you are aware on how to handle disgruntled customers.

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself Why Concentrix
  • Q2. What do you know about bpo and why bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing. It is a practice of hiring a third-party company to handle non-core business activities.

    • BPO helps companies to focus on their core competencies and reduce costs.

    • It provides access to a larger talent pool and specialized skills.

    • BPO services include customer support, technical support, data entry, and back-office operations.

    • Examples of BPO companies are Accenture, Genpact, and...

  • Answered by AI
  • Q3. Further plans about education
  • Q4. Family background and general questions
  • Q5. How long you see your self in the company

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Representative interview:
  • Grammar
  • English Typing
Interview preparation tips for other job seekers - Practice on your grammar and pronounciation. Do not talk too much or too less just stick with the question

I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About yourself
  • Q2. Be prepared and confident. They only check your communication skills and how well you can answer their questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and well behaved. Keep a pleasant smile. Don't hesitate to ask them to repeat the question. Its normal to being nervous.

Teletech Interview FAQs

How many rounds are there in Teletech interview?
Teletech interview process usually has 1-2 rounds. The most common rounds in the Teletech interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Teletech interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teletech. The most common topics and skills that interviewers at Teletech expect are Repair and Servicing.

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Teletech Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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Teletech Reviews and Ratings

based on 34 reviews

4.2/5

Rating in categories

3.5

Skill development

3.2

Work-life balance

3.6

Salary

3.9

Job security

3.4

Company culture

3.4

Promotions

3.4

Work satisfaction

Explore 34 Reviews and Ratings
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