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Teletech Interview Questions and Answers
Teletech Interview Experiences
4 interviews found
Selected
I applied via Indeed and was interviewed before Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Can you share something about yourself that is not included in your resume?
- Ans.
I am an avid hiker and have climbed several mountains in the past year.
I enjoy spending time outdoors and challenging myself physically
Hiking helps me relax and clear my mind
One of my proudest achievements is reaching the summit of Mount Kilimanjaro last summer
Customer Service Representative Interview Questions asked at other Companies
I applied via LinkedIn and was interviewed in May 2022. There were 3 interview rounds.
It was an 1-2 hour online test which includes some basic questions about personality and aptitude etc
(1 Question)
- Q1. Your introduction , how you got to know about our company , ever applied in our company before ? ,
Interview Preparation Tips
- Communication
Don't hesitate.
Have a strong communication skill.
Be in a peaceful environment in an online interview.
Practice your answers before interview
Customer Support Executive Interview Questions asked at other Companies
Selected
I applied via Job Portal and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. How do you see yourself in 5 years
Customer Service Representative Interview Questions asked at other Companies
I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. 4 rounds- online Assessment, HR round, chat and ops
Interview Preparation Tips
2nd round- HR- it’s basically the easiest and normal introduction and questions regarding previous experience were asked. Salary was also discussed.
3rd- Chat round: had to type few answers for questions like - how will u describe yourself/ strength and weakness, what are you passionate about in life. Basically Grammar and punctuation was checked in this round.
Last ops round- situations regarding delivery problems were asked, scenario based questions, normal questions regarding past job experience, how do u see yourself in 2-3 years?
All the best!
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Customer Service Representative Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 8 May 2022
I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.
This was on grammar, spelling and punctuation. Likewise, it was about how to handle disgruntled customers.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
(1 Question)
- Q1. Speak about the given topic for 1 minute
- Ans.
The importance of active listening in customer service
Active listening involves paying full attention to the customer and understanding their needs
It helps build rapport and trust with the customer
Examples of active listening include paraphrasing, asking clarifying questions, and providing feedback
Active listening can lead to better problem-solving and conflict resolution
It is important to avoid interrupting the custom
(1 Question)
- Q1. You must give the answer within 5 seconds on the phone
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Teleperformance
Anonymous
posted on 15 Sep 2021
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why you have choosen BPO sector
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 30 Dec 2022
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about your self
- Q2. What did you do in your last weekend?
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Teleperformance
Anonymous
posted on 13 Oct 2021
I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Give ur basic intro ??
- Q2. What is ur daily routine
- Q3. What is Coustomer care executive & BPO??
- Ans.
A customer care executive is a representative who handles customer queries and complaints. BPO stands for Business Process Outsourcing.
Customer care executives are responsible for providing excellent customer service.
They handle customer queries, complaints, and provide solutions.
BPO is a business model where a company outsources its non-core business processes to a third-party provider.
BPOs provide services like custo...
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why do you want to join wipro?
- Ans.
I want to join Wipro because of its reputation for excellent customer service and its commitment to employee growth and development.
Wipro has a strong reputation for providing excellent customer service, which aligns with my passion for helping others.
I am impressed by Wipro's commitment to employee growth and development, as evidenced by their extensive training programs and career advancement opportunities.
I believe ...
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