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TCS Servicenow Developer Interview Questions and Answers

Updated 22 May 2025

8 Interview questions

A Servicenow Developer was asked 4mo ago
Q. What are the different types of business rules?
Ans. 

Business rules in ServiceNow automate processes and enforce data integrity through various types.

  • Before Business Rule: Executes before the database action (e.g., insert/update). Example: Validate data before saving.

  • After Business Rule: Executes after the database action. Example: Send notifications after a record is updated.

  • Async Business Rule: Executes asynchronously after the database action. Example: Update rel...

A Servicenow Developer was asked 9mo ago
Q. What change types have you encountered?
Ans. 

Common change types include standard, emergency, normal, and major.

  • Standard change

  • Emergency change

  • Normal change

  • Major change

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A Servicenow Developer was asked
Q. How many data types are there in C?
Ans. 

C language has 5 basic data types: int, float, double, char, and void.

  • int - used for integer values (e.g. 5, -10)

  • float - used for floating-point values (e.g. 3.14, -0.5)

  • double - used for double-precision floating-point values (e.g. 3.14159, -0.12345)

  • char - used for single characters (e.g. 'a', 'B')

  • void - used to indicate that a function does not return a value

A Servicenow Developer was asked
Q. What is inheritance in C++?
Ans. 

Inheritance in C++ allows a class to inherit properties and behaviors from another class.

  • Allows a class to inherit properties and behaviors from another class

  • Derived class can access all public and protected members of the base class

  • Supports single and multiple inheritance

  • Example: class Car inherits from class Vehicle

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A Servicenow Developer was asked
Q. What is a function and a function call?
Ans. 

A function is a block of code that performs a specific task. A function call is when the function is executed.

  • Functions are reusable blocks of code that can be called multiple times in a program.

  • Function calls involve providing the function name followed by parentheses, which may contain arguments.

  • Functions can return values or perform actions without returning a value.

A Servicenow Developer was asked
Q. What is an object in C++?
Ans. 

An object in C++ is a self-contained entity that consists of data and functions to manipulate that data.

  • Objects are instances of classes in C++

  • Objects can have attributes (data members) and methods (member functions)

  • Objects can be created dynamically using the 'new' keyword

  • Example: class Car { int speed; void accelerate(); }; Car myCar;

A Servicenow Developer was asked 9mo ago
Q. What is incident and problem
Ans. 

An incident is an unplanned interruption to an IT service, while a problem is the underlying cause of one or more incidents.

  • An incident is a single event that disrupts the normal operation of a service.

  • A problem is the root cause of one or more incidents and needs to be resolved to prevent further incidents.

  • Incidents are usually resolved quickly to restore service, while problems require investigation and long-ter...

Are these interview questions helpful?
A Servicenow Developer was asked
Q. Features of OPP
Ans. 

OPP stands for Object-oriented Programming. It is a programming paradigm based on the concept of objects.

  • Encapsulation: Bundling data and methods that operate on the data into a single unit.

  • Inheritance: Ability of a class to inherit properties and behavior from another class.

  • Polymorphism: Ability to present the same interface for different data types.

  • Abstraction: Hiding the complex implementation details and showi...

TCS Servicenow Developer Interview Experiences

10 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is incident and problem
  • Ans. 

    An incident is an unplanned interruption to an IT service, while a problem is the underlying cause of one or more incidents.

    • An incident is a single event that disrupts the normal operation of a service.

    • A problem is the root cause of one or more incidents and needs to be resolved to prevent further incidents.

    • Incidents are usually resolved quickly to restore service, while problems require investigation and long-term sol...

  • Answered by AI
  • Q2. What all change types have you seen
  • Ans. 

    Common change types include standard, emergency, normal, and major.

    • Standard change

    • Emergency change

    • Normal change

    • Major change

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Do you want to continue in technical side or management side?
  • Ans. 

    I am passionate about the technical side and want to continue advancing my skills in that area.

    • I enjoy problem-solving and working with technology

    • I want to deepen my expertise in Servicenow development

    • I am not interested in transitioning to a management role at this time

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. What are client scripts?
  • Q2. What is the difference between data policies and UI policies?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What are different types of business rules?
  • Ans. 

    Business rules in ServiceNow automate processes and enforce data integrity through various types.

    • Before Business Rule: Executes before the database action (e.g., insert/update). Example: Validate data before saving.

    • After Business Rule: Executes after the database action. Example: Send notifications after a record is updated.

    • Async Business Rule: Executes asynchronously after the database action. Example: Update related ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. Tell me about yourself
  • Q2. How you configure the SLA for your organization internally
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. What is object in cpp
  • Ans. 

    An object in C++ is a self-contained entity that consists of data and functions to manipulate that data.

    • Objects are instances of classes in C++

    • Objects can have attributes (data members) and methods (member functions)

    • Objects can be created dynamically using the 'new' keyword

    • Example: class Car { int speed; void accelerate(); }; Car myCar;

  • Answered by AI
  • Q2. What is function and function call
  • Ans. 

    A function is a block of code that performs a specific task. A function call is when the function is executed.

    • Functions are reusable blocks of code that can be called multiple times in a program.

    • Function calls involve providing the function name followed by parentheses, which may contain arguments.

    • Functions can return values or perform actions without returning a value.

  • Answered by AI
  • Q3. What is inheritance in cpp
  • Ans. 

    Inheritance in C++ allows a class to inherit properties and behaviors from another class.

    • Allows a class to inherit properties and behaviors from another class

    • Derived class can access all public and protected members of the base class

    • Supports single and multiple inheritance

    • Example: class Car inherits from class Vehicle

  • Answered by AI
  • Q4. How many data types in c
  • Ans. 

    C language has 5 basic data types: int, float, double, char, and void.

    • int - used for integer values (e.g. 5, -10)

    • float - used for floating-point values (e.g. 3.14, -0.5)

    • double - used for double-precision floating-point values (e.g. 3.14159, -0.12345)

    • char - used for single characters (e.g. 'a', 'B')

    • void - used to indicate that a function does not return a value

  • Answered by AI
  • Q5. Features of OPP
  • Ans. 

    OPP stands for Object-oriented Programming. It is a programming paradigm based on the concept of objects.

    • Encapsulation: Bundling data and methods that operate on the data into a single unit.

    • Inheritance: Ability of a class to inherit properties and behavior from another class.

    • Polymorphism: Ability to present the same interface for different data types.

    • Abstraction: Hiding the complex implementation details and showing on...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Smooth process

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Based on the resume and profile quesitons started,1.How can we use flow designer for integration,can we use workflow in flow designer,what is the specific activity name .2.diff between soap and REST integr...
Round 3 - HR 

(1 Question)

  • Q1. Asked hr related stuff like location and shifts constraints
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about your roles
  • Q2. How good are you at gathering requirement

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk less , listen more
Interview experience
4
Good
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
No response

I appeared for an interview before Nov 2023.

Round 1 - Technical 

(1 Question)

  • Q1. Glide record and glideajax

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Telephonic screening round and involve some technical questions
Round 2 - Technical 

(1 Question)

  • Q1. Interview in brief in ITSM and questions on what you mentioned in resume
Round 3 - HR 

(1 Question)

  • Q1. Package discussion with HR

Interview Preparation Tips

Topics to prepare for TCS Servicenow Developer interview:
  • Itsm
  • Scripting
Interview preparation tips for other job seekers - Good experience and received an offer

I applied via Internshala and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Matrix multiplication between operations and logics between them

Round 3 - Aptitude Test 

General coding and decoding topics and percentage ratio and proportion problems

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare the topics well and be confident don't loose hopes

TCS Interview FAQs

How many rounds are there in TCS Servicenow Developer interview?
TCS interview process usually has 1-2 rounds. The most common rounds in the TCS interview process are Technical, HR and Resume Shortlist.
How to prepare for TCS Servicenow Developer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are ITSM, Servicenow, CMDB, ITIL and Javascript.
What are the top questions asked in TCS Servicenow Developer interview?

Some of the top questions asked at the TCS Servicenow Developer interview -

  1. What are different types of business rul...read more
  2. what is function and function c...read more
  3. What all change types have you s...read more

Tell us how to improve this page.

Overall Interview Experience Rating

3.8/5

based on 12 interview experiences

Difficulty level

Easy 29%
Moderate 57%
Hard 14%

Duration

Less than 2 weeks 83%
More than 8 weeks 17%
View more
TCS Servicenow Developer Salary
based on 2k salaries
₹2 L/yr - ₹10.5 L/yr
21% less than the average Servicenow Developer Salary in India
View more details

TCS Servicenow Developer Reviews and Ratings

based on 144 reviews

3.9/5

Rating in categories

3.7

Skill development

3.9

Work-life balance

2.8

Salary

4.5

Job security

3.7

Company culture

2.8

Promotions

3.5

Work satisfaction

Explore 144 Reviews and Ratings
Servicenow Developer ( Face To Face Interview Pune)

Hyderabad / Secunderabad,

Pune

+1

4-9 Yrs

Not Disclosed

Servicenow Developer

Bangalore / Bengaluru

4-9 Yrs

Not Disclosed

Servicenow Developer

Noida,

New Delhi

+1

4-9 Yrs

Not Disclosed

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