TCS Junior Executive Interview Questions and Answers

It was bit hard for first round

It was also tough to write

Q1. Introduction yourself
Ans. 
I am a highly motivated and results-driven individual with a strong background in business administration and leadership.
• Graduated with a degree in Business Administration from XYZ University

• Completed internships at ABC Company and DEF Corporation

• Led a team of 10 employees to successfully launch a new product in the market

• Proficient in project management and strategic planning
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Q2. Are you comfortable this job
Ans. 
Yes, I am comfortable with this job as it aligns with my skills and interests.
• I have relevant experience and skills for this role

• I am passionate about the industry and the work involved

• I have researched the company and feel it is a good fit for me
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Q3. Why to join this job
Ans. 
I am passionate about the industry and believe this job will provide me with valuable experience and opportunities for growth.
• Opportunity to learn and grow in the industry

• Passion for the field

• Excited about the company's mission and values
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Q4. How to manage coustomer service
Ans. 
Customer service can be managed effectively by prioritizing customer satisfaction, training employees, utilizing technology, and seeking feedback.
• Prioritize customer satisfaction by actively listening to their needs and addressing any concerns promptly.

• Train employees on effective communication skills, problem-solving techniques, and product knowledge to provide excellent service.

• Utilize technology such as CRM systems,...read more
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Q5. Feedback from coustomer to my work
Ans. 
Customer take to my work collect feedback analyse feedback act on insights communicate changes follow up monitor result in courage ongoing feedback thank you your customer using feedback effectively helps to improve customer satisfaction and rightly while driving better performance and growth for your business
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Coustomer service prosess

Prepare all type of apt

Need to strong in devops conservative

Q1. Tell me about your self
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Q2. Why do you hiring
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Test your ability to perform tasks and react to situations at work