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TCS IT Service Desk Analyst Interview Questions and Answers

Updated 11 Nov 2022

TCS IT Service Desk Analyst Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About your old experience and your ticket tool skills
Round 3 - HR 

(1 Question)

  • Q1. Discuss with Team Manager for an location and salary structure

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep real and provide original details rest of things work fone

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Puzzles, Psychometric Test

Round 2 - One-on-one 

(1 Question)

  • Q1. Some water in 3 Jars question, you had to measure out 5L correctly

Interview Preparation Tips

Interview preparation tips for other job seekers - Make the interview interactive, I got this input from another Senior. Before i went into the interview room the volunteers were telling all those who goes into Room No 1 is screwed. I was praying i don't get room no 1. But fortunately for me I got room no 1 because when the interviewer gave me the puzzle and handed over pen and paper he went back to relax his posture and when i explained i will fill the 5L Jar first, he immediately came forward to listen to me, at that moment i knew i got the job because i felt the previous candidates never made their interview interactive and that's why he went back to relax his posture.

I applied via Company Website and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 3 - Technical 

(1 Question)

  • Q1. Oops About c++ Dbms Data structures

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during interviews

Interview Questionnaire 

1 Question

  • Q1. Hey whatsup? (demo)

Interview Preparation Tips

Round: Test
Experience: Everything you can expect. (demo)
Duration: 2 hours
Total Questions: 100

Round: Behavioural Interview
Experience: Everything you can imagine (demo)

College Name: IIT Madras

I was interviewed in Sep 2016.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a passionate software developer with experience in Java, Python, and web development.

    • Experienced in Java, Python, and web development technologies

    • Strong problem-solving skills and ability to work in a team

    • Completed multiple projects including a web-based inventory management system

  • Answered by AI
  • Q2. Simple coding questions..Basically pattern.
  • Q3. And also they will ask about your projects.

Interview Preparation Tips

Round: Test
Experience: 60 multiple choice questions so have to manage time carefully.
Tips: Have to give equal importance to all the sections..So try to do well in all section.
Duration: 1 hour 30 minutes
Total Questions: 60

Round: Technical + HR Interview
Experience: Don't panic...Only write those things that you know in your resume.

Skills: Smart Coding
College Name: Jaypee Institute Of Information Technology, Noida

I was interviewed in Mar 2017.

Interview Questionnaire 

2 Questions

  • Q1. How many samosas does your college canteen sell?
  • Q2. How many chairs are there in your college?

Interview Preparation Tips

Round: Guesstimate Interview
Experience: They asked me the question. I worked my way to the answer. The interviewers were helping me in the process. Cannot disclose the answer due to NDA.
Tips: Think simple. Start with basics and ask questions to the interviewer. More information is revealed only if you ask them right questions,

Skills: Knowledge Of MS Office, Proficiency In English

I was interviewed in May 2017.

Interview Preparation Tips

Round: Test
Total Questions: 20

Round: Group Discussion
Duration: 1 hour

Skills: Coding Skills And Knowledge On Data Structures

I was interviewed in Jun 2017.

Interview Preparation Tips

Round: Test
Duration: 1 hour 30 minutes

Skills: Engineering Basics

I was interviewed in May 2017.

Interview Preparation Tips

Round: Group Discussion
Duration: 7 hours

College Name: Andhra university

I was interviewed in Aug 2017.

Interview Preparation Tips

Round: Test
Tips: Practice e litmus questions and also give mock tests on placement season
Duration: 2 hours

Round: Technical + HR Interview
Experience: The interviewer asked me questions from the subjects I mentioned in my CV and also asked so many situational questions like what will you do in this situation etc.

Skills: Presence Of Mind, Technical Skill

TCS Interview FAQs

How many rounds are there in TCS IT Service Desk Analyst interview?
TCS interview process usually has 3 rounds. The most common rounds in the TCS interview process are Resume Shortlist, Technical and HR.

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TCS IT Service Desk Analyst Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
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TCS IT Service Desk Analyst Salary
based on 128 salaries
₹1.9 L/yr - ₹8.3 L/yr
At par with the average IT Service Desk Analyst Salary in India
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TCS IT Service Desk Analyst Reviews and Ratings

based on 17 reviews

3.8/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

3.0

Salary

4.7

Job security

3.6

Company culture

2.9

Promotions

3.3

Work satisfaction

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