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Tata Steel Customer Relation Executive Interview Questions and Answers

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Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Customer Relation Officer with a strong background in resolving customer issues and building positive relationships.

    • Over 5 years of experience in customer service roles

    • Skilled in conflict resolution and problem-solving

    • Excellent communication and interpersonal skills

    • Proven track record of improving customer satisfaction ratings

    • Familiar with CRM software and tools

  • Answered by AI

I applied via Naukri.com and was interviewed in Oct 2020. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About past experience and current working discutions
  • Q2. Salary discution and past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Honesty and knowledge and self confidence is much needed

I applied via Recruitment Consultant and was interviewed in Nov 2018. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. This is Round is Both HR and Techinal stuff in the sales nd Marketing. Panel is Group of 4members.This is panel Members are Jsw Group.Very High experienced candidates.

Interview Preparation Tips

Round: Test
Experience: Aptitude and Reasoning

Round: Sales and Marketing Basic Interview
Experience: This is Round Conducted by the TMI network. Candidates are purified in this Round.

General Tips: My interview is Held in 27th Nov 2k18.interview take morethan one Hour .Asking Depth questions about Marketing. Cross check the persons Mindset nd Behaviour. Just telling answers somewhat Different from others.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

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