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Taj Hotels Resorts and Palaces Associate Interview Questions and Answers

Updated 27 Sep 2023

Taj Hotels Resorts and Palaces Associate Interview Experiences

1 interview found

Associate Interview Questions & Answers

user image Anonymous

posted on 27 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Basic question for food and beverage
Round 3 - Case Study 

Beer brand name
French dish name

Round 4 - GM sir 

(3 Questions)

  • Q1. Self introduction
  • Q2. Pizza name Alcoholic brand name
  • Q3. Before work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidence and brave
Make eye contact

Interview questions from similar companies

Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you learn in your internship
  • Q2. What's happening in the world , India or whats in the news
  • Q3. Share a situation when you handled guest
  • Q4. Tell us about the hotel where you trained
  • Q5. What do you know about the Oberoi
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Questions department specific

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and genuine, grooming is important
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

The aptitude consisted of 45 questions in 30/45 minutes

Round 2 - Coding Test 

There were two coding questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through the interview experiences available on different websites like ambitionbox

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why are you looking to work with us ?
  • Q2. Can you travel daily to work location ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you say that's it . You will clear it
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Interview 

(3 Questions)

  • Q1. Tell me about your experience
  • Q2. Type of services in the hospitality industry
  • Ans. 

    Services in the hospitality industry include accommodation, food and beverage, event planning, and entertainment.

    • Accommodation services include hotels, motels, resorts, and vacation rentals

    • Food and beverage services include restaurants, bars, cafes, and catering

    • Event planning services include organizing conferences, weddings, parties, and meetings

    • Entertainment services include live music, performances, tours, and recre

  • Answered by AI
  • Q3. How to handle the situation
  • Ans. 

    Handling the situation involves assessing the problem, identifying possible solutions, and implementing the best course of action.

    • Listen actively to understand the situation

    • Analyze the root cause of the issue

    • Brainstorm potential solutions

    • Evaluate the pros and cons of each solution

    • Communicate effectively with stakeholders

    • Implement the chosen solution with clear steps and timelines

    • Monitor progress and make adjustments as

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Experience, current ctc, expected ctc,notice period

I applied via Campus Placement

Round 1 - Case Study 

Three sections (minimum two to be completed)-Aptitude, Case Solving and Machine Learning.

Round 2 - Case Study 

What do you know about Amex?

First case - you have data about the users of IRCTC app - login time, usage time, clicks, services, demographics etc.

IRCTC wants to launch air tickets booking service on the app and for this they will first show a pop up advertisement to inform their existing users about this service. Tell the parameters or criteria's to clean the data to come up with the target group to whom they will show this ad and are guaranteed to use this new service.

You have mentioned photography as your hobby. I know there is already a photography club in the campus but suppose you want to come up with a new but niche club only for select users who have high experience.

Suppose you have a genie, who can get you any database from any source which could be of help to you. With those data points overlapping over one another, you will eventually come up with a new data of users who are most likely to join your club. Tell me from what sort and type of data you will ask him to fetch and why? What information are you exactly searching for through those?

Round 3 - Guesstimates 

(2 Questions)

  • Q1. You're from Faridabad? So I want you to tell me the number of autorickshaws running in Faridabad in a day.
  • Q2. So now you have come up with the supply of autorickshaws. Now tell me what is the actual demand of these autorickshaws and see if the number is matching with supply or not. Had it been a different product,...
  • Ans. 

    To determine if supply of autorickshaws matches demand, we need to conduct market research and analyze data. Approach for a different product would depend on the nature of the product.

    • Conduct market research to determine the demand for autorickshaws

    • Analyze data to compare demand with supply

    • If demand is higher than supply, increase production or import more autorickshaws

    • If demand is lower than supply, decrease productio...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Interviewers were looking for the ways
candidates used logic to come up with insights
for data analytics.

2.Prior experience in data analytics is not necessary.

3.Interactions with seniors.

4. Company website.

5. Internet.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. What do you know about Amex?
  • Ans. 

    Amex, also known as American Express, is a multinational financial services corporation known for its credit card services.

    • American Express is commonly referred to as Amex.

    • It is a multinational financial services corporation.

    • Amex is known for its credit card services and rewards programs.

    • The company was founded in 1850 and is headquartered in New York City.

    • American Express cards are widely accepted worldwide.

  • Answered by AI
  • Q2. How does Amex make money?
  • Ans. 

    American Express makes money primarily through fees charged to merchants and cardholders, as well as interest on outstanding balances.

    • Merchant discount fees charged to businesses for accepting Amex cards

    • Annual fees and interest charges on cardholders' balances

    • Foreign exchange fees for international transactions

    • Lending and investment services

    • Partnerships with other companies for co-branded cards

  • Answered by AI
  • Q3. Talk me through your projects
  • Q4. Details of linear and logistic regression
  • Q5. SQL knowledge questions
Round 2 - One-on-one 

(4 Questions)

  • Q1. Why are you leaving your current organisation?
  • Q2. Case study which involved a guesstimate
  • Q3. Multiple puzzles and credit card industry knowledge
  • Q4. Why are you interested in Amex
Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(7 Questions)

  • Q1. Work experience and relevance of your resume for Amex
  • Ans. 

    My work experience includes roles in financial services and consulting, providing me with relevant skills for Amex.

    • I have worked in financial services for 5+ years, including roles at a major bank and a fintech startup.

    • I have experience in consulting, where I worked on projects related to financial analysis and strategy development.

    • My resume highlights my expertise in financial modeling, data analysis, and client relat...

  • Answered by AI
  • Q2. Why change to Amex? What attracted you the most about Amex?
  • Ans. 

    I changed to Amex for its reputation for innovation, strong company culture, and opportunities for growth.

    • Reputation for innovation in the financial industry

    • Strong company culture focused on employee development and diversity

    • Opportunities for career growth and advancement within the company

  • Answered by AI
  • Q3. Technology questions such as how API works and your experience in working with data?
  • Q4. How you used data management and analytics in your last role?
  • Ans. 

    I utilized data management and analytics to track project progress, identify trends, and make data-driven decisions.

    • Implemented data management systems to organize and store project data efficiently

    • Utilized analytics tools to analyze project performance and identify areas for improvement

    • Generated reports and dashboards to track key metrics and communicate findings to stakeholders

    • Used data insights to make informed deci

  • Answered by AI
  • Q5. How you can make business decisions from data in your last role?
  • Ans. 

    I used data analysis tools to identify trends, patterns, and correlations to inform strategic business decisions.

    • Utilized data visualization tools to present key findings to stakeholders

    • Conducted regression analysis to predict future outcomes based on historical data

    • Collaborated with cross-functional teams to gather and analyze data from multiple sources

  • Answered by AI
  • Q6. How you solved any disagreement with your boss in last role?
  • Ans. 

    I always approach disagreements with a focus on finding common ground and maintaining open communication.

    • Listen actively to understand the boss's perspective

    • Express my own perspective calmly and respectfully

    • Seek a compromise or solution that benefits both parties

    • Follow up to ensure the issue is fully resolved

  • Answered by AI
  • Q7. How will you approach different teams with requirements as a product manager?
  • Ans. 

    I will approach different teams with requirements by understanding their unique needs, building relationships, and communicating effectively.

    • Understand the goals and priorities of each team to tailor requirements accordingly

    • Build relationships with key stakeholders to gain buy-in and support

    • Communicate clearly and regularly to ensure alignment and address any concerns

    • Collaborate with cross-functional teams to ensure al

  • Answered by AI
Round 2 - One-on-one 

(4 Questions)

  • Q1. Logical Questions - Check out Geeks for Geeks Puzzles and memorise them all or atleast understand logic for each
  • Q2. 3 ants around a triangle problem
  • Q3. Find top 3 horses from 25 horses set
  • Ans. 

    To find the top 3 horses from a set of 25 horses, we can sort them based on their performance or rankings.

    • Sort the horses based on their performance or rankings

    • Select the top 3 horses from the sorted list

    • Consider factors like speed, endurance, and previous race results

  • Answered by AI
  • Q4. How will you approach conflicts at workplace?
  • Ans. 

    I approach conflicts at workplace by actively listening, understanding all perspectives, and finding a mutually beneficial solution.

    • Actively listen to all parties involved in the conflict

    • Seek to understand the root cause of the conflict

    • Encourage open communication and dialogue

    • Find a mutually beneficial solution that addresses the concerns of all parties

    • Mediate if necessary to facilitate resolution

  • Answered by AI
Round 3 - One-on-one 

(4 Questions)

  • Q1. Behavioural questions
  • Q2. How will you manage work life balance?
  • Ans. 

    I prioritize tasks, set boundaries, delegate when necessary, and make time for self-care.

    • Prioritize tasks based on deadlines and importance

    • Set boundaries by establishing work hours and sticking to them

    • Delegate tasks to team members when overwhelmed

    • Schedule time for self-care activities like exercise, hobbies, and relaxation

    • Communicate with supervisors and colleagues about workload and availability

  • Answered by AI
  • Q3. What are the 3 pillars of data management?
  • Ans. 

    The 3 pillars of data management are data quality, data governance, and data security.

    • Data quality ensures that data is accurate, complete, and reliable.

    • Data governance involves establishing policies and procedures for managing data assets.

    • Data security focuses on protecting data from unauthorized access or breaches.

  • Answered by AI
  • Q4. How will you solve disputes and disagreements with your manager?
  • Ans. 

    I will approach disputes with my manager by actively listening, seeking common ground, and proposing solutions collaboratively.

    • Actively listen to my manager's perspective and concerns

    • Seek common ground and areas of agreement

    • Propose solutions collaboratively, considering both perspectives

    • Maintain professionalism and respect throughout the discussion

    • Seek feedback and learn from the experience to prevent future conflicts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay in touch with HR because their process is long and needs many approvals before you can join the company but worth every minute and effort because the company is top notch

Skills evaluated in this interview

I applied via Campus Placement

Round 1 - Case Study 

Tell me about yourself.
[Please note that I stands for Interviewer and C stands for Candidate.

C- Good evening, Sir. My name is Dhanushmanth and I come from a town called Palvancha in Telangana. Its specialty is that it hosts multiple industries such as a thermal power plant, spong iron unit, heavy water plant etc. Its unique standpoint is that it is very nearby to the place where according to hindu mythology, Lord Ram spent his days of exile. This lead to inculcation of not just scientific temper but also philosophical sense in me.

I was always curious as to how so many industrial units come together to create a universe that is much greater than their sum total. My parents were teachers in Mathematics and Physics.

They had a profund impact on me. My father prodded me to always stay curious and understand how this universe works. My mother on the othered, contributed a lot towards my all round development. She introduced me to the world of Aesop Fables, Jataka Tales, Vikram Betal etc. She used to help me participate in elocution and debating competitions. She made me understand how vital it is to inculcate a habit of reading and besides, underscored the significance of learning lessons for life.

I- Okay, so you are interested in books?

C- Yes, Sir. I am.

I- What are your favorite books?

C- Harry Potter

I- (Chuckles) That's very common book.

C- ( I felt he was overlooking me.) I also like the works of Frederick Beckmann, Mitch Albomm, Sudha Murthy, and Ruskin Bond.

I- : Well, those are some quite contrasting choices.

C- Yes, Sir. They are.

I- Okay, let us do a case. Do you shop online?

C- Yes, Sir. But not very frequently.

I- Where do you shop?

C- Amazon, but mostly for books

I- : Okay, let us do a case around books only. Imagine yourself as the Senior Product Manager for 3-5 year old children's books category in Amazon. ( He explained to me the importance of maintaining optimal inventory levels). Tell me the 5 most important data points according to you in order to decide for this and rank them.

C- To begin with, our objective is to find out the 5 most important data points using which we can decide upon the optimal inventory level in
our firm, right?

I- Yes

C- Can you please tell me our operational level? Are we planning to supply to the entire country?

I- yes

C- To decide upon the inventory levels, the key factors we have to see is that whenever there is any demand, we must never have any shortfall and whatever supply we are getting, we must be able to send it out.

Now, if there is excess demand and we are unable to cater to the needs of the customer, we would lose the customer for life. On the other hand, if we have excess supply and less demand, it is us who suffer the loss. To me, the first case is more damaging. So, I would first like to analyze the supply side.

I- Okay, how would you go about it?

C- I have to check about our supply sources. One thing is if we have enough quantity coming from our suppliers such as wholesalers. We have to look if we are sourcing the books of the latest authors in trend.

Once we confirm the availability of source, then transporting it to go down and from go down has to be seen. Then the option of last-mile delivery has to be seen.

I- We have a single go down in Madhya Pradesh. It is in the center of the country so that we can supply it easily to the entire nation. Does your preference remain the same now?

C- No Sir. In that case, we won't have much f a problem with our supply as long as we have enough material coming into our go down which means I have to look at demand an accordingly source the material as well.

C- I have to forecast the demand for the period we want to maintain optimal inventory.

I- Yes, for 6 months.

C- One way for this is to see the demand over the last 18 months. Another can be to analyze the recent activities of customers.

I- How would you do that?

C- We can look at the online behavior of the parents in this category who are the subscribers of Amazon. Also, we can monitor the behavior of customers who have begun to recently search for children related content online.

I- So, what is the data point?

C- Number of customers who are visiting these sites.

I- Yes, this is something I want.

C- I went on to describe some more data points such as how the children's books market is currently operating( market share, growth rate, etc.,) and I began ranking them.

The interviewer was satisfied and he ended the case.

I- Why Amex?

C- I told him about the example of Shop Small initiative by Amex mentioned in the MM-1 Kotler book. According to it, Amex has nudged its customers to shop in the local shops on Saturdays.

They started to give customers incentives for doing so. I said that this not only increased Amex's base by bringing the small shoppers into their network but also denoted a sustainable growth. Apart from that, I mentioned that I attended their PPT and have observed that people who began their careers in Amex are now in positions such as CTO of Uber, etc. I mentioned that since I have the interest to get into policy and administrative roles, that encouraged me to apply for Amex.

I- Did you ever work with data during your undergrad or do you have any experience with analytics or are you even interested in working with data?

C- I explained to him that as a Mining student, I was very interested in understanding the risk of rock failures since it posed a grave threat to the industry. I mentioned that I took courses such as Probability and Statistics, Fuzzy Set theory as part of my curriculum as open elective.

I- Let me give you a problem on Probability. Your section has 27 students. Calculate the probability that no tow people share their birthdays in the same year?

C- I solved it.

Round 2 - Case Study 

Why Amex?

What do you know about Amex?
I answered based on what I heard in PPT. I told him that Amex has three divisions: Global Risk and Credit Banking, Risk and Fraud Analytics, and Digital Marketing Enterprise Analytics.

I mentioned my interest in understanding the risk of an economy and that Amex is one of the best options I have since it provides a bird's eye view of the economy.

So you are interested in risk analytics?
Yes, Sir.

Let me give you a case on risk analytics. You have 1000 customers who have not been paying their bills. They are called delinquent customers. Now, there are 5 action plans:

1. Do nothing because you trust them.

2. Do nothing because you cannot extract money from them.

3. Write a letter to them.

4. Make a phone call.

5. Go for a court case.

Tell me how you will categorize these 1000 customers into these five categories.
I restated the objective and gave him a step by step plan as to how we can determine who we can trust and on whom we have to take immediate action.

I asked him if we have the credit history of these customers with us. The interviewer said yes. Then I said we could look into that and see if their transaction pattern has seen a recent spike. I also mentioned that we could check if there is any geographic, demographic, work-related commonality among these 1000 customers.

I also suggested checking the details of the shops they are shopping in since if there is a common shop, it could be possible that they are swiping the card there and cartelling with the shopkeeper to steal money.

Later I also suggested using CIBIl data. Overall he saw my approach to the case and appeared to be satisfied. In between the case, he used to go out of the room giving me 2-3 minutes. He told me to wait outside so that his colleague could tell me the result.

Interview Preparation Tips

Interview preparation tips for other job seekers - I basically had prepared for consulting. The shortlist for Amex was unexpected and it came just the previous night. Once I got to know that I was not selected for BCG, I contacted Shubham Singh, a senior who worked in Amex as an intern. He gave me a brief idea about how his interview went on.

He asked me to look into the trends in the credit card industry. I also talked to a friend who worked in a bank. He gave me an idea of the payment services industry.

Just mention your calm. They only were interested in my approach rather than the final answer. They observed how confident I was with my answers.

Especially, the interviewer tried to ask me multiple times if I was sure about my probability problem answer. I always said yes and tried to explain to him the reason behind it.

Most importantly, have some person whom you trust around you. Their support matters a lot.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Design a system like youtube
  • Ans. 

    Design a system similar to YouTube for video sharing and streaming

    • Implement user authentication and authorization for uploading and viewing videos

    • Create a database to store video metadata, user information, and comments

    • Develop a recommendation algorithm based on user preferences and viewing history

    • Utilize a content delivery network (CDN) for efficient video streaming

    • Include features like video monetization, live stream

  • Answered by AI

Skills evaluated in this interview

Taj Hotels Resorts and Palaces Interview FAQs

How many rounds are there in Taj Hotels Resorts and Palaces Associate interview?
Taj Hotels Resorts and Palaces interview process usually has 4 rounds. The most common rounds in the Taj Hotels Resorts and Palaces interview process are Resume Shortlist, HR and Case Study.
How to prepare for Taj Hotels Resorts and Palaces Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Taj Hotels Resorts and Palaces. The most common topics and skills that interviewers at Taj Hotels Resorts and Palaces expect are Hotel Management.
What are the top questions asked in Taj Hotels Resorts and Palaces Associate interview?

Some of the top questions asked at the Taj Hotels Resorts and Palaces Associate interview -

  1. Basic question for food and bever...read more
  2. Pizza name Alcoholic brand n...read more

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Taj Hotels Resorts and Palaces Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
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Taj Hotels Resorts and Palaces Associate Salary
based on 28 salaries
₹1.1 L/yr - ₹4 L/yr
71% less than the average Associate Salary in India
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Taj Hotels Resorts and Palaces Associate Reviews and Ratings

based on 12 reviews

4.4/5

Rating in categories

4.3

Skill development

4.2

Work-life balance

4.5

Salary

4.8

Job security

4.7

Company culture

4.2

Promotions

4.5

Work satisfaction

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