Swiggy Process Associate Interview Questions and Answers

Q1. Job experience, introduction
Add your answer

Q1. Working experienced
Add your answer

Final assignment to complete

ZSM and branch manager taken interview and finalize

Q1. Finalize the offer and release offer
Add your answer
Q2. Why are you leaving your previous organisation
Add your answer

KNOWLEDGE OF INSURANCE SECTOR

Q1. WORK EXPERIENCE & CTC
Add your answer
Q2. KNOWLEDGE OF GENERAL INSURANCE
Add your answer

Q1. What are the types of frauds in General Insurance
Ans. 
Types of frauds in General Insurance include premium diversion, false claims, and policy manipulation.
• Premium diversion: When an agent or employee diverts premium payments for personal use.

• False claims: Submitting fake claims for reimbursement.

• Policy manipulation: Altering policy details to obtain more coverage or lower premiums.
Answered by AI
Add your answer
Q2. What are the technicalities to be taken in mind during processing of general insurance claim
Ans. 
Technicalities to consider during processing of general insurance claim
• Verify policy coverage and limits

• Assess the cause of loss and determine if it is covered

• Gather necessary documentation and evidence

• Evaluate the extent of damage or loss

• Adhere to regulatory requirements and timelines

• Communicate effectively with the insured party
Answered by AI
Add your answer

Q1. They ask about over self and about family
Add your answer
Q2. And common question about customer service and skill and responsibilities
Add your answer

Q1. Introduce yourself
Ans. 
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for data analysis.
• Background in marketing

• Passion for data analysis

• Highly motivated and detail-oriented
Answered by AI
Add your answer
Q2. Why did you choose BPO
Ans. 
I chose BPO because of the opportunity to work with diverse clients, develop strong communication skills, and gain valuable experience in a fast-paced environment.
• Opportunity to work with diverse clients

• Develop strong communication skills

• Gain valuable experience in a fast-paced environment
Answered by AI
Add your answer

Q1. Introduce yourself
Ans. 
I am a highly motivated and detail-oriented individual with a background in marketing and a passion for project management.
• Background in marketing

• Passion for project management

• Detail-oriented

• Highly motivated
Answered by AI
Add your answer
Q2. What is sales and how to talk with customer
Ans. 
Sales is the process of selling products or services to customers by understanding their needs and providing solutions.
• Build rapport with the customer by actively listening and asking questions to understand their needs

• Highlight the benefits of the product or service that meet the customer's needs

• Handle objections by addressing concerns and providing additional information or alternatives

• Close the sale by asking for th...read more
Answered by AI
Add your answer