Swiggy Associate Product Manager Interview Questions and Answers

Many about ecom setup

Q1. More of process and Tech
Add your answer

Q1. Why uber and why this position
Add your answer
Q2. Tell me an experience or a project that can speak to your expertise in this field
Add your answer
Q3. Why are you interested in this field
Add your answer
Q4. What do you think make you different
Add your answer
Q5. What are you looking for
Add your answer

Q1. Tell me about your experience
Add your answer
Q2. How would you reduce contact rate
Ans. 
To reduce contact rate, implement self-service options, improve website FAQs, and provide proactive communication.
• Implement self-service options such as chatbots or automated phone systems

• Improve website FAQs to address common customer inquiries

• Provide proactive communication through email or text alerts
Answered by AI
Add your answer

Reduce contact rates related to lost item

Multiple questions from cross-functional teams

Q1. One on one with hiring manager
Add your answer

Case related to uber to be solved in 48 hours

Q1. Tell me about your previous experiences.
Add your answer
Q2. Best feature release that you owned.
Add your answer

Increase app conversions and drive new user acquisition

Design Case Study

Q1. Behavioural and case study
Add your answer
Q2. Favourite Product and how to improve it
Ans. 
My favourite product is the iPhone. Improvements could include longer battery life and more customization options.
• Increase battery life

• Add more customization options

• Improve camera quality

• Enhance Siri functionality
Answered by AI
Add your answer

An assignment was given to improve the “Orders per Reseller per month” metric for Meesho.

Q1. Understand the reselling market in India and other social commerce trends through primary and secondary research. Based on your understanding of the customers and market landscape, create a plan on how Mee...read more
Ans. 
Plan to improve Meesho's 'Orders per Reseller per month' metric through research and customer understanding.
• Conduct primary and secondary research to understand the reselling market in India and social commerce trends

• Analyze customer behavior and preferences to identify areas of improvement

• Provide training and support to resellers to improve their sales skills

• Offer incentives and rewards to resellers who meet or exceed...read more
Answered by AI
View 5 more answers

Round duration - 60 Minutes
Round difficulty - null
The focus was on my problem-solving abilities and assessing my product design approach.

Q1. What do you think is the topmost problem you face with Ola?
Ans. 
The topmost problem faced with Ola is the inconsistency in driver behavior.
• Inconsistent driver behavior leads to poor customer experience.

• Drivers canceling rides at the last minute is a common issue.

• Some drivers take longer routes to increase fare, causing inconvenience to customers.

• Drivers not following traffic rules and driving rashly is a safety concern.

• Ola needs to have a better system to monitor and train their dr
Answered by AI
View 3 more answers
Q2. As a follow-up question to the topmost problem faced with Ola, I was asked to validate the solution using A/B test.
Ans. 
To validate a solution for Ola's topmost problem using A/B testing
• Identify the problem and the proposed solution

• Create two groups - control and test

• Implement the solution in the test group and keep the control group unchanged

• Measure the impact of the solution on the test group

• Compare the results of the test group with the control group

• Analyze the data and draw conclusions

• Repeat the process if necessary
Answered by AI
View 1 more answer
Q3. Check Meesho's landing page and share the process of getting that page to production. Identify stakeholders etc.
Ans. 
Process of getting Meesho's landing page to production and identifying stakeholders.
• The landing page design is created by the design team.

• The development team codes the landing page.

• The product manager oversees the entire process and ensures the landing page meets business goals.

• Stakeholders include the design team, development team, product manager, marketing team, and leadership team.

• The landing page is tested and op...read more
Answered by AI
View 1 more answer
Q4. Identify what all you would do to grow Notion from X (currently) to 2X users.
Ans. 
To grow Notion from X to 2X users, I would focus on improving user acquisition, retention, and engagement.
• Develop and execute a comprehensive marketing strategy to attract new users

• Improve the onboarding process to increase user retention

• Enhance the product's features and functionality to increase user engagement

• Leverage user feedback to continuously improve the product

• Expand the product's reach through partnerships an...read more
Answered by AI
View 2 more answers

Q1. How would you reduce returns
Ans. 
To reduce returns, focus on improving product quality, providing clear product information, and offering excellent customer service.
• Improve product quality to reduce defects and issues

• Provide clear and detailed product information to set accurate expectations for customers

• Offer excellent customer service to address any issues or concerns promptly

• Implement a hassle-free return process to make it easy for customers to re
Answered by AI
Add your answer
Q2. How would you increase AOV of zomato
Ans. 
To increase AOV of Zomato, focus on upselling, cross-selling, loyalty programs, and personalized recommendations.
• Implement upselling and cross-selling strategies to encourage customers to add more items to their orders.

• Introduce loyalty programs such as discounts or rewards for repeat customers to incentivize higher spending.

• Utilize data analytics to provide personalized recommendations based on customer preferences an...read more
Answered by AI
Add your answer
Q3. How would you identify Why seller are dropping in listing process
Ans. 
By conducting interviews with sellers, analyzing data on drop-off points in the listing process, and identifying common pain points.
• Conduct interviews with sellers to understand their experiences and reasons for dropping in the listing process

• Analyze data on drop-off points in the listing process to identify common trends or issues

• Identify common pain points such as complicated listing procedures, technical glitches, o...read more
Answered by AI
Add your answer