Swiggy Area Vendor Manager Interview Questions and Answers

The role of an AVM is to manage vendor relationships and ensure customer satisfaction. To cut down customer refunds, AVMs must identify and address the root cause of the issue.

• AVMs manage vendor relationships and ensure timely delivery of products/services

• They work closely with vendors to resolve any issues that may arise

• AVMs must identify the root cause of customer complaints and take corrective action

• They can impleme...read more

To control restaurant cancellations, increase acceptance and judge engagement metrics, I would implement various strategies.

• Implement a penalty system for frequent cancellations

• Offer incentives for accepting orders

• Analyze data to identify patterns and address issues

• Communicate with restaurants to understand their concerns and needs

• Encourage restaurants to offer holiday slots in advance

• Engagement metrics include order f...read more