Swaraj Tractors Quality Manager Interview Questions and Answers

Customer satisfaction

Customer ppm to be zero & supplier

Q1. Experience based
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Q2. What do work in quality
Ans. 
Quality management ensures products meet standards through systematic processes, audits, and continuous improvement.
• Establish quality standards: Define what quality means for the organization, e.g., ISO 9001.

• Conduct audits: Regularly review processes to ensure compliance, such as internal audits in manufacturing.

• Implement corrective actions: Address non-conformities promptly, like fixing a defect in a medical device.

• Tr...read more
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Q1. How the NC material is handled?
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NC material is handled by following strict procedures to ensure proper identification, segregation, and disposition.
• NC material is identified and segregated from conforming material to prevent unintended use.

• Proper labeling and documentation is used to track NC material throughout the handling process.

• NC material is dispositioned according to established procedures, which may include rework, scrap, or return to supplie...read more
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Q2. What is 8D report? What are steps in it.
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8D report is a problem-solving methodology used to identify, correct, and prevent recurring problems.
• Step 1: Establish a team

• Step 2: Define the problem

• Step 3: Implement immediate containment actions

• Step 4: Identify root causes

• Step 5: Develop and verify corrective actions

• Step 6: Implement corrective actions

• Step 7: Prevent recurrence

• Step 8: Congratulate the team and close the report
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Q3. What are defects in forging?
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Defects in forging refer to imperfections or flaws in the metalwork process that can compromise the quality and integrity of the final product.
• Incomplete filling of the mold cavity

• Cracks or fissures in the forged part

• Incorrect dimensions or shape

• Porosity or air pockets within the metal

• Cold shuts or incomplete fusion of metal layers
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Q4. How mismatch in calculated?
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Mismatches in calculations are identified by comparing the expected result with the actual result.
• Mismatch is calculated by subtracting the expected result from the actual result.

• Discrepancies can also be identified by comparing data sets or measurements.

• In quality management, mismatches can indicate errors in processes or systems.

• For example, if a product is expected to weigh 100 grams but actually weighs 110 grams, t
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Q5. How will you control the mismatch?
Ans. 
I will control the mismatch by implementing strict quality control measures, conducting regular audits, and providing training to employees.
• Implementing strict quality control measures to ensure products meet specifications

• Conducting regular audits to identify any discrepancies or issues

• Providing training to employees on proper procedures and quality standards

• Utilizing technology such as automated inspection systems to
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Q1. Schedule management Cost management Risk management Stakeholder management Challenges Communication
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Q1. Strength and weakness
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Q2. Why are you switching
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