Sutherland Healthcare Solutions Accounts Receivable Caller Trainee Interview Questions and Answers

Q1. Tell about your experience
Ans. 
I have 3 years of experience in accounts receivable, including making collection calls and resolving payment issues.
• Managed a portfolio of 200+ accounts, ensuring timely payments

• Negotiated payment plans with delinquent customers to recover outstanding balances

• Utilized accounting software to track payments and update customer records
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Health care benefits

Q1. What was the last movie you saw?
Ans. 
The last movie I saw was a romantic comedy called 'Crazy Rich Asians'.
• Romantic comedy genre

• Title: 'Crazy Rich Asians'

• Released in 2018

• Based on a novel by Kevin Kwan
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Q2. Explain the Movie?
Ans. 
The movie is a science fiction thriller about a group of astronauts who discover a mysterious alien artifact on a distant planet.
• The movie follows a team of astronauts on a mission to explore a newly discovered planet.

• They come across a strange alien artifact that begins to have a profound effect on their minds and bodies.

• As they try to unravel the mystery of the artifact, they uncover dark secrets about the planet and...read more
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Percentage Question, Addition, Multiplication and Logical Maths problem

Q1. Tell me about yourself?
Ans. 
I am a detail-oriented professional with experience in accounts receivable and customer service.
• Experienced in handling accounts receivable duties

• Strong attention to detail

• Excellent communication skills

• Customer service oriented

• Proficient in using accounting software

• Ability to work independently and in a team
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Q2. Personal information and experience . they excepting to speaking in fluent english
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Q1. Tell about yourself
Ans. 
Experienced Accounts Receivable Caller with strong communication skills and attention to detail.
• Over 5 years of experience in accounts receivable and collections

• Proficient in using accounting software and Microsoft Excel

• Excellent communication skills in dealing with customers and resolving payment issues

• Detail-oriented and organized in managing accounts and tracking payments
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Q2. Memorable moment
Ans. 
My most memorable moment was when I successfully resolved a long-standing account dispute with a difficult client.
• Client had been disputing charges for months

• Used effective communication and negotiation skills to reach a resolution

• Client expressed gratitude for my persistence and professionalism
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20 questions based on percentage and basic math concepts

Q1. Managerial round
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Q1. About complete RCM and denial knowledge
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Q1. Expected salary
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Q2. My area of residence
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Q3. Graduated in which year
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Few decimal, percentage question are there - 20 questions

Q1. Tell me about yoursey
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Q2. Why pink is your favourite colour
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Q1. Simple and effective
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Q2. Tell me about yourself
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