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I applied via Naukri.com and was interviewed in Feb 2024.
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How can you manage conflicts in group?
I do
Managing conflicts in a work group can be challenging, but it's important for maintaining a productive and harmonious environment. Here are some steps you can take:
1. **Stay Calm and Neutral**: As a mediator, it's crucial to remain calm and impartial. Avoid taking sides and focus on finding a resolution.
2. **Listen Actively**: Encourage all parties involved to express their perspectives and concerns. Make sure everyone feels heard and understood.
3. **Identify the Root Cause**: Understand the underlying issues that are causing the conflict. This can help in finding a more effective solution.
4. **Find Common Ground**: Look for areas of agreement and shared interests between the parties involved. This can be a foundation for finding a resolution.
5. **Communicate Clearly**: Clearly articulate expectations, responsibilities, and potential consequences. Misunderstandings can often contribute to conflicts.
6. **Seek a Win-Win Solution**: Aim for a resolution that benefits all parties involved, rather than favoring one side over the other.
7. **Set Boundaries**: Establish guidelines for behavior and interaction within the group to prevent future conflicts.
8. **Involve Relevant Parties**: Sometimes it may be necessary to include higher-ups or HR personnel, especially if the conflict persists or escalates.
9. **Document the Process**: Keep records of meetings, agreements, and actions taken. This can be useful for reference in case of future disputes.
10. **Follow Up**: After a resolution is reached, check in periodically to ensure that the issue has been fully resolved and that everyone is comfortable with the outcome.
SS&C TECHNOLOGIES interview questions for popular designations
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The duration of SS&C TECHNOLOGIES interview process can vary, but typically it takes about less than 2 weeks to complete.
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Hyderabad / Secunderabad,
Pune
4-8 Yrs
Not Disclosed
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