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SquadStack Customer Care Executive Interview Questions and Answers

Updated 21 Dec 2022

SquadStack Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 19 Dec 2022

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why did you choose this platform?
    • Add your answer
  • Q2. What is your goal in next 3years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Check the candidates confidence how clearly he can express himself

Top trending discussions

View All
Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 13 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

    • Received multiple awards for excellent customer service

    • Answered by AI
    Add your answer
  • Q2. Tell me about previous job experience
  • Ans. 

    I have 2 years of experience as a Customer Care Executive in a telecommunications company.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product information and assistance to customers

    • Maintained customer records and updated databases

    • Collaborated with other departments to ensure customer satisfaction

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Junglee Games user image Anonymous

posted on 4 Sep 2021

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Very Basic questions about your last work exp. and if you are comfortable with night and rotational shift.
    • Add your answer
  • Q2. Why you are choosing Us?
  • Ans. 

    We are choosing you because of your excellent reputation and commitment to customer satisfaction.

    • Your company has a strong track record of providing exceptional customer service.

    • We have heard positive feedback from other customers about their experiences with your company.

    • Your company's values align with our own, particularly in terms of prioritizing customer satisfaction.

    • We believe that working for your company will p...

    • Answered by AI
    Add your answer
  • Q3. First round was easy, it was a written test. It had 2 unseen passages and then 5-6 simple English fill in the blanks sentences.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing specific just be yourself and confident don't worry if you don't know anything about gaming.

Customer Care Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 15 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Group Discussion about your knowledge and process

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.

    • Experienced in handling customer inquiries and complaints

    • Skilled in de-escalating tense situations and finding solutions

    • Strong communication and interpersonal skills

    • Ability to multitask and prioritize effectively

    • Answered by AI
    Add your answer
  • Q2. Baic details and experience.
    • Add your answer
  • Q3. Salary expected
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and expectations of the role.

    • I have researched the average salary range for Customer Care Executives in this industry.

    • I am looking for a salary that reflects my qualifications and contributions to the company.

    • I am flexible and willing to negotiate based on the overall compensation package

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice

Customer Care Executive Interview Questions & Answers

Junglee Games user image Anonymous

posted on 4 Sep 2021

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Very Basic questions about your last work exp. and if you are comfortable with night and rotational shift.
    • Add your answer
  • Q2. Why you are choosing Us?
  • Ans. 

    We are choosing you because of your excellent reputation and commitment to customer satisfaction.

    • Your company has a strong track record of providing exceptional customer service.

    • We have heard positive feedback from other customers about their experiences with your company.

    • Your company's values align with our own, particularly in terms of prioritizing customer satisfaction.

    • We believe that working for your company will p...

    • Answered by AI
    Add your answer
  • Q3. First round was easy, it was a written test. It had 2 unseen passages and then 5-6 simple English fill in the blanks sentences.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing specific just be yourself and confident don't worry if you don't know anything about gaming.

Customer Care Executive Interview Questions & Answers

Cyfuture user image Vikram Singh

posted on 28 Dec 2022

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self?
  • Ans. Just tell all true about yourself.
    • Answered by Vikram Singh
    Add your answer
  • Q2. What is your typing speed?
  • Ans. 

    My typing speed is 80 words per minute.

    • I have a typing speed of 80 words per minute.

    • I am proficient in touch typing and can accurately type at a fast pace.

    • I have experience in handling customer queries and providing quick responses through efficient typing skills.

    • Answered by AI
    View 1 more answer
  • Q3. Can you speak Hindi, English, and Chhattisgarhi?
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know basic knowledge of computers and focus on typing speed.

Customer Care Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 6 May 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. First alls friend introduction and and give good education and any doubt talked the traning coach and if any issue
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good industry BPO Life Style and great future But heavy hard work

Customer Care Executive Interview Questions & Answers

Cyfuture user image Pushpender Yadav

posted on 12 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Normal Interview questions
    • Add your answer
  • Q2. What's your name
    • Add your answer
  • Q3. Any experience
    • Add your answer
  • Q4. Basic computer knowledge
    • Add your answer
  • Q5. What's your Typing speed
  • Ans. 

    My typing speed is 70 words per minute.

    • I have been practicing typing regularly to improve my speed.

    • I am comfortable typing on both a keyboard and a touchscreen device.

    • I am able to type accurately without looking at the keyboard.

    • I have experience typing in various formats such as emails, documents, and chat messages.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal dressup
Normal beard / clean shave
Confidence

Customer Care Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 13 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

    • Received multiple awards for excellent customer service

    • Answered by AI
    Add your answer
  • Q2. Tell me about previous job experience
  • Ans. 

    I have 2 years of experience as a Customer Care Executive in a telecommunications company.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product information and assistance to customers

    • Maintained customer records and updated databases

    • Collaborated with other departments to ensure customer satisfaction

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 15 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Group Discussion about your knowledge and process

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.

    • Experienced in handling customer inquiries and complaints

    • Skilled in de-escalating tense situations and finding solutions

    • Strong communication and interpersonal skills

    • Ability to multitask and prioritize effectively

    • Answered by AI
    Add your answer
  • Q2. Baic details and experience.
    • Add your answer
  • Q3. Salary expected
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and expectations of the role.

    • I have researched the average salary range for Customer Care Executives in this industry.

    • I am looking for a salary that reflects my qualifications and contributions to the company.

    • I am flexible and willing to negotiate based on the overall compensation package

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice
More about working at SquadStack

SquadStack Interview FAQs

How many rounds are there in SquadStack Customer Care Executive interview?
SquadStack interview process usually has 2 rounds. The most common rounds in the SquadStack interview process are Resume Shortlist and One-on-one Round.

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SquadStack Customer Care Executive Salary
based on 5 salaries
₹1 L/yr - ₹1.8 L/yr
40% less than the average Customer Care Executive Salary in India
View more details

SquadStack Customer Care Executive Reviews and Ratings

based on 6 reviews

2.9/5

Rating in categories

3.2

Skill development

2.9

Work-Life balance

3.2

Salary & Benefits

2.7

Job Security

3.8

Company culture

2.9

Promotions/Appraisal

2.9

Work Satisfaction

Explore 6 Reviews and Ratings
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