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SquadStack Telecaller Interview Questions and Answers

Updated 7 Dec 2024

SquadStack Telecaller Interview Experiences

5 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 7 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test evaluates logical and numerical reasoning

Round 2 - Coding Test 

Coding test evaluates programming problem-solving skills.

Interview Preparation Tips

Topics to prepare for SquadStack Telecaller interview:
  • General preparation topics
  • Industry specific topics
  • For business/commerce roles
  • For marketing/sales roles
  • Suggested online course
Interview preparation tips for other job seekers - 1) Tailor your resume : customize it for the specific job role to highlight relevant skills.

2) network actively : use platforms like linkedln to connect industry professionals.

3) Prepare for interviews : Research the company and practice common interview questions.

4) Upskill Regularly : Learn New tools and technologies relevant to your field.

5) Stay Persistent: Rejections are normal;keep applying and improving.

6) Showcase Soft Skills: Communication,Teamwork,and adoptability and crucial.

Telecaller Interview Questions & Answers

user image Rahul Kumar Sharma

posted on 15 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Speech assessment test 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and enthusiastic Tele Caller with excellent communication skills and a passion for helping customers.

    • Experienced in making outbound calls to potential customers

    • Skilled in handling customer inquiries and resolving issues

    • Proficient in using CRM software to update customer information

    • Ability to meet and exceed sales targets

    • Strong interpersonal skills and ability to build rapport with customers

  • Answered by AI
  • Q2. Describe your hobbies in 2 minutes
  • Ans. 

    My hobbies include reading, painting, and hiking.

    • I enjoy reading a variety of genres, from fiction to non-fiction.

    • I like to paint landscapes and abstract art in my free time.

    • Hiking is a great way for me to stay active and explore nature.

  • Answered by AI
Round 2 - Assignment 

Robotic mock call and small quized

Telecaller Interview Questions Asked at Other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to meth ... read more
asked in Jio
Q2. Some times switch off customer number what do you
Q3. How to compromise a customer who don't want pay the due
asked in 9 Plus 9
Q4. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q5. What is credit card & what is debit card

Telecaller Interview Questions & Answers

user image Anonymous

posted on 28 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Case Study 

Script according mock

Round 2 - Assignment 

Assessment test clear

Interview Preparation Tips

Topics to prepare for SquadStack Telecaller interview:
  • VB SCRIPT
Interview preparation tips for other job seekers - Mock test clear

Telecaller Interview Questions & Answers

user image Anonymous

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Assignment 

It was assessment 1 and in this assessment there was some hurdle

Round 2 - Voice assessment 

(1 Question)

  • Q1. (1) Tell me about your daily routine in 2 minutes

Interview Preparation Tips

Topics to prepare for SquadStack Telecaller interview:
  • Effective Communication Skills
Interview preparation tips for other job seekers - Assessment 2

SquadStack interview questions for designations

 Telecaller Agent

 (1)

 Business Analyst

 (3)

 Analyst

 (1)

 Operations Analyst

 (1)

 Sales Executive

 (1)

 Customer Care Executive

 (1)

 Program Manager

 (1)

 Sales Expert

 (1)

Telecaller Interview Questions & Answers

user image Anonymous

posted on 26 Apr 2022

I applied via Apna Jobs and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction of urself
  • Ans. 

    I am a highly motivated individual with excellent communication skills and a passion for customer service.

    • I have experience in customer service and sales

    • I am proficient in using CRM software

    • I am a quick learner and can adapt to new situations easily

  • Answered by AI
  • Q2. What u know about customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - U should be confident
And u should have fluency in both Endlish and hindi languages and many more

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Mostly puzzles and one case study
  • Q2. They asked me questions about my interests and hobbies

Interview Preparation Tips

Round: Test
Experience: There were three sets of question paper. We were sitting according to our roll number then question paper with rough sheet were distributed and we were allowed 1 hour to finish that. There was no negative marking.
Tips: For aptitude practice data interpretation and data sufficiency
Duration: 1 hour
Total Questions: 30

Round: Group Discussion
Duration: 15 minutes

Round: Technical Interview
Tips: Practice puzzles and case study for this round

Round: HR Interview
Tips: Be yourself

College Name: NIT Rourkela

Interview Questionnaire 

18 Questions

  • Q1. Tell me about your yourself
  • Ans. 

    I am a detail-oriented business analyst with experience in data analysis and process improvement.

    • I have a Bachelor's degree in Business Administration

    • I have worked with various stakeholders to identify business needs and requirements

    • I am proficient in SQL and Excel for data analysis

    • I have experience in process improvement and project management

    • I am a strong communicator and collaborator

  • Answered by AI
  • Q2. Tell us about your training and internships
  • Ans. 

    I have completed a business analyst certification course and have interned at a software development company.

    • Completed a business analyst certification course from XYZ Institute

    • Interned at ABC Software Development Company for 6 months

    • Worked on requirement gathering, documentation and analysis for a project

    • Assisted senior business analysts in creating project plans and reports

  • Answered by AI
  • Q3. What is the role of Instrumentation Department? (my training)
  • Ans. 

    The Instrumentation Department is responsible for designing, installing, and maintaining control systems and instruments used in industrial processes.

    • Designing and implementing control systems for industrial processes

    • Installing and maintaining instruments used in industrial processes

    • Ensuring accuracy and reliability of instruments and control systems

    • Collaborating with other departments to optimize processes and improve...

  • Answered by AI
  • Q4. Why do you want to join Affine Analytics?
  • Ans. 

    I am excited to join Affine Analytics because of their reputation for delivering innovative solutions and their focus on employee growth.

    • Affine Analytics has a strong track record of delivering cutting-edge solutions to clients across industries.

    • I am impressed by the company's commitment to employee growth and development, as evidenced by their training and mentorship programs.

    • I am excited about the opportunity to work...

  • Answered by AI
  • Q5. Why Data anayltics? Why not a technical job in your field?
  • Ans. 

    Data analytics allows me to use my technical skills to solve business problems and make data-driven decisions.

    • Data analytics helps me to identify patterns and trends in data that can be used to improve business processes.

    • It allows me to work with large datasets and use statistical methods to extract insights.

    • I can use my technical skills to develop and implement data models and algorithms.

    • Data analytics is a growing fi...

  • Answered by AI
  • Q6. If I keep two diodes in series will it work as a transistor? (EC branch)
  • Ans. 

    No, two diodes in series cannot work as a transistor.

    • Transistors have three terminals while diodes have two.

    • Transistors can amplify signals while diodes cannot.

    • Transistors can be used as switches while diodes cannot.

    • Diodes in series will only increase the voltage drop.

    • Transistors have different modes of operation such as common emitter, common base, and common collector.

  • Answered by AI
  • Q7. What exactly have you accomplished with the drone? (my final year project)
  • Ans. 

    I developed a drone that can detect and monitor forest fires.

    • Designed and built a drone with thermal imaging camera

    • Integrated machine learning algorithm to detect fire

    • Tested and validated the drone in a controlled forest environment

    • Presented the project at a national engineering conference

  • Answered by AI
  • Q8. How frequently do you play Badminton? (Hobby)
  • Ans. 

    I play badminton twice a week as a hobby.

    • I enjoy playing badminton as a way to stay active and relieve stress.

    • I usually play with friends or family members at a local community center.

    • I have been playing badminton for several years and have improved my skills over time.

  • Answered by AI
  • Q9. Do you have any problem working in Bangalore?
  • Ans. 

    No, I don't have any problem working in Bangalore.

    • I am familiar with the city and its culture

    • I have worked in Bangalore before and enjoyed my experience

    • I am open to new experiences and challenges

    • I am willing to adapt to the local environment and work culture

  • Answered by AI
  • Q10. Do you have any questions for us?
  • Q11. Which football club do you follow? (My answer: Real Madrid) (Que based on hobby)
  • Q12. Why is Real Madrid your favorite?
  • Ans. 

    Real Madrid is my favorite because of their rich history, success, and style of play.

    • Real Madrid has won a record 13 Champions League titles, which is a testament to their success

    • Their style of play is attractive and entertaining to watch

    • The club has a rich history and has had some of the greatest players in football history, such as Cristiano Ronaldo and Zinedine Zidane

  • Answered by AI
  • Q13. Assume you are the CEO of Flipkart. Your board has decided to go App only. What factors would you consider before making your final decision. (You have the relevant data from your website of last 7 years ...
  • Ans. 

    Factors to consider before going App only as CEO of Flipkart

    • Analyze the data from website and app to understand user behavior

    • Evaluate the impact on sales and revenue

    • Consider the potential loss of customers who prefer website over app

    • Assess the cost of developing and maintaining the app

    • Evaluate the competition and their strategies

    • Consider the impact on brand image and customer loyalty

    • Assess the feasibility of providing ...

  • Answered by AI
  • Q14. The Horse Puzzle
  • Q15. 3 Ants triangle puzzle
  • Q16. 3 Jars puzzle (Apple/Orange puzzle)
  • Q17. I have two jars of 5 litres and 3 litres. How can I measure 4 litres? (Assume: Infinite supply of water and no third jar is present)
  • Q18. A revolver with 2 bullets puzzle

Interview Preparation Tips

Round: Test
Experience: The first 10 questions were Data Interpretation type. There were around 4 to 5 logic questions. The rest were quantitative questions.
The questions were pretty basic.
Tips: The aim is to check the speed of your calculations.
Duration: 30 minutes
Total Questions: 23

Round: Group Discussion
Tips: Speak relevant points and you will be fine.
High proficiency in English is a must.
Duration: 10 minutes

Round: Puzzle Interview
Experience: The interview was great and lasted around 35-40 minutes. The interviewer gave ample amount of time to solve the questions.
To answer the questions was ofcourse important but approach to your final answer is very important as well. If you already know the answer but fail to explain the approach to the interviewer, you will get rejected.
Tips: Keep the interviewer in the loop and keep explaining him what you are thinking.
Fluent English is very important as well.

Round: HR Interview
Experience: The interviewers were very friendly and the interview lasted around 15 min.
Tips: Have one or two favorite subject/s from which you can answer any question thrown at you.
Be well versed about your final year project.
Do not put rubbish in your resume as they read the entire resume.

Skills: Enthusiasm, Projects, Proficiency In English, Logical Puzzles, Logical Thinking
College Name: NIT Surat
Funny Moments: As the HR interviewer is an alumni of my college, we had some chat about the college. This made the interview mood very light.

Interview Preparation Tips

Round: Test
Experience: It was nice set of mixed bag questions each challenging your brain to scratch more and find the trick.
Tips: Be calm in solving the questions, Practice few tricks to solve

work,time,distance,number series problem etc. quickly to help save the

time.
Duration: 20 minuntes minutes
Total Questions: 25

Round: Resume Shortlist
Experience: I think resume played a important role in selection processes.
Tips: Make it simple and HIGHLIGHT your good work and experiences.Interviewer don't have time to go through whole crap what we write so basically focus on highlighting your achievements and internships.

Round: Group Discussion
Experience: People are dying to take the opportunity and speak.You will be facing a fish market in few cases, rest it is calm and everyone is given a chance to put forward there point.
Tips: Generally u have to decide which side of the boat u want to be on.

Either go against the topic or in favor whichever you are more

comfortable with.

College Name: IIT ROORKEE
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Jan 2025.

Round 1 - Aptitude Test 

Round 1 was aptitude test which was eliminator round. Questions related to quant, english, and role related mcq were asked.
Overall 3/5 difficulty.

Round 2 - Technical 

(1 Question)

  • Q1. Case study related questions.
Round 3 - Technical 

(1 Question)

  • Q1. Discussion with senior manager.
Round 4 - One-on-one 

(1 Question)

  • Q1. Discussion with vh.
Round 5 - HR 

(1 Question)

  • Q1. Round 5 was hr round, asked about current employment, notice period, expected ctc.
Round 6 - Behavioral 

(1 Question)

  • Q1. Final round was with CEO.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Prepare well on your resume.
2. Projects were asked.
3. Apti and other 4 inperson rounds were conducted on same day, and were elimination rounds.
4. No response recieved even after final round.
5. Candidates with 3 month notice period were not selected.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. SQL and domain - Use case scenarios and real time examples
  • Ans. 

    SQL is used in various domains for data analysis and reporting. Use cases include financial analysis, inventory management, and customer relationship management.

    • Financial analysis - using SQL to analyze revenue, expenses, and profitability

    • Inventory management - tracking stock levels, orders, and shipments

    • Customer relationship management - analyzing customer data, preferences, and interactions

  • Answered by AI
  • Q2. SQL questions and domain related questions.

Interview Preparation Tips

Topics to prepare for Affine Business Analyst interview:
  • SQL
Interview preparation tips for other job seekers - Majorly they are seeking for SQL expert regardless of how much expertise you have in your domain.
If you are bit low in SQL and expert in your domain area, You will be eventually rejected.

Skills evaluated in this interview

SquadStack Interview FAQs

How many rounds are there in SquadStack Telecaller interview?
SquadStack interview process usually has 2-3 rounds. The most common rounds in the SquadStack interview process are Assignment, Resume Shortlist and HR.

Tell us how to improve this page.

SquadStack Telecaller Interview Process

based on 8 interviews

1 Interview rounds

  • Assignment Round
View more

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SquadStack Telecaller Salary
based on 33 salaries
₹0.7 L/yr - ₹6 L/yr
27% more than the average Telecaller Salary in India
View more details

SquadStack Telecaller Reviews and Ratings

based on 27 reviews

4.0/5

Rating in categories

3.9

Skill development

4.1

Work-life balance

3.5

Salary

2.9

Job security

3.7

Company culture

2.7

Promotions

3.6

Work satisfaction

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