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Spectrum Talent Management Customer Service Executive Interview Questions and Answers

Updated 15 Nov 2020

Spectrum Talent Management Customer Service Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About your introduction?
  • Q2. About your experience?
  • Q3. About your job role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be simple and clear. Stick with your answer. Think before answering any questions. Your answer does not show any negative impact to the recruiter. Always say positive about your experience and company.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Tell about your self
  • Q2. Women empowerment
  • Q3. Why did you choose health care
  • Q4. Tell me about your college days

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me some bad and good experience you might have had with your previous experience as a customer service executive.

Interview Preparation Tips

Interview preparation tips for other job seekers - The key to crack any interview at any company is not just your experience or qualifications, but also your personality, I.e. the way you speak, the way you greet them, the way you walk in and sit, the manner you show, the way you're dressed,........ To read more..
Visit: -----/
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries, complaints, and feedback

    • Proficient in using CRM systems to track customer interactions

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service performance

  • Answered by AI

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction about working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont be Shay and be confident best of luck

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. My qualification graduate
  • Q2. How was a company which process
  • Q3. I hope this opportunity give us
  • Q4. Thanks give this opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - I am looking for a job as a semi voice process and chat process

I applied via Recruitment Consultant and was interviewed in Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your experience?
  • Q2. How good are you in excel?
  • Q3. Achievement and challenges?
  • Ans. 

    I have achieved significant growth in revenue and market share while overcoming challenges such as restructuring and adapting to new technologies.

    • Achieved 30% increase in revenue within first year of leadership role

    • Successfully led team through company restructuring, resulting in improved efficiency and cost savings

    • Implemented new technologies to streamline processes and improve productivity

    • Overcame challenges of marke...

  • Answered by AI
  • Q4. Why did you left your last job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, always clarify deep about your experience and ask bout the role you are going to join.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Related to my core Job profile and experience
  • Q2. About new change in government compliance changes,
  • Q3. How I can manage those changes

Interview Preparation Tips

Interview preparation tips for other job seekers - Apply through the company Internal reference, you will get 100% select, No question will ask now, not knowledge test at all.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Self introduce 

(5 Questions)

  • Q1. What's your strength and weakness
  • Q2. About the company structure
  • Q3. About the company
  • Q4. Turnover for last one year
  • Q5. Some interesting questions

Interview Preparation Tips

Topics to prepare for Adecco Group Customer Care Executive interview:
  • About the company and turnover
Interview preparation tips for other job seekers - Now a days all are asking about the recommendations.... There are not at seeing the our talent

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. About us ? . About 5 negative and positive points about us
  • Q2. Why should i be there in the company
  • Q3. Ehat study did i do before coming for the interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Be smart ! Keep everything clear . You will get selected or not it's on them. Do your best
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Spectrum Talent Management Customer Service Executive Salary
based on 4 salaries
₹2.2 L/yr - ₹2.4 L/yr
25% less than the average Customer Service Executive Salary in India
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