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I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.
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IT infrastructure refers to the collection of hardware, software, networks, and services that organizations use to manage, deliver, and support their IT services.
IT infrastructure includes physical components such as servers, routers, switches, and storage devices.
It also includes software components such as operating systems, databases, and applications.
Networks are a critical component of IT infrastructure, connectin...
We use the ticketing tool called Zendesk.
Zendesk is a cloud-based customer service platform
It allows us to manage and track customer interactions across multiple channels
We use it to log and track all service requests and incidents
It also provides reporting and analytics to help us improve our service delivery
The number of calls handled by a Service Desk Engineer varies depending on the workload and team size.
The number of calls handled can range from a few to several dozen per day.
It depends on the complexity of the issues and the efficiency of the engineer.
The workload may fluctuate based on the time of day or specific events.
The team size and available resources also impact the number of calls handled.
For example, on a b...
posted on 11 Oct 2021
I was interviewed before Oct 2020.
I applied via Naukri.com and was interviewed in Jan 2023. There were 3 interview rounds.
posted on 21 Mar 2023
I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.
Instrumentation related basics
posted on 18 Nov 2022
I applied via Referral and was interviewed in May 2022. There were 5 interview rounds.
Basic easy engineering questions and general knowledge simple questions
Simple aptitude test of 50marks, in which some technical questions and some general.
posted on 9 Jun 2022
I applied via LinkedIn and was interviewed in May 2022. There was 1 interview round.
posted on 24 Nov 2020
I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.
posted on 23 Mar 2022
John Deere
Sigma Electric Manufacturing Corporation
Caterpillar Inc
Atlas Copco