Smith & Nephew GBS Manager Interview Questions and Answers

Q1. . ,...... ,..... ...... ...... Na
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Q2. .,..... ..... ...... ..... Na
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Q1. About your self
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Q2. Current role responsibility
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Q3. How to handle non performer employees or team.
Ans. 
Address non-performing employees by setting clear expectations, providing feedback, offering support, and taking appropriate disciplinary action if necessary.
• Communicate clear performance expectations to the employee

• Provide regular feedback on their performance and areas for improvement

• Offer support and resources to help them improve

• Consider reassigning tasks or providing additional training if needed

• If performance doe...read more
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Q4. About HDFC Bank
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Q5. Discussed and knowledge check about your location and home town
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Q1. Why you want to leave your current company
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Q2. How can you improve business for CV Finance in HDFC
Ans. 
To improve business for CV Finance in HDFC, I would focus on expanding the customer base, offering competitive interest rates, and enhancing customer service.
• Expand customer base by targeting new demographics and industries

• Offer competitive interest rates to attract more borrowers

• Enhance customer service by providing personalized assistance and quick response times
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Q3. What is your hobbies
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Q1. Why we should paid you this salary
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Q1. Brief summary of profile
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Q2. Explain how did you manage the delivery
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Q1. Explain RFP process
Ans. 
RFP process involves issuing a request for proposals to potential vendors, evaluating their responses, and selecting the best proposal.
• Identify project needs and create a detailed RFP document

• Distribute RFP to potential vendors

• Receive and evaluate vendor proposals

• Select the best proposal based on criteria such as cost, quality, and timeline

• Negotiate terms and finalize contract with chosen vendor
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Q2. Explain a scenario where stake holder management was difficult
Ans. 
Managing stakeholders during a project delay due to unforeseen circumstances
• Communication breakdown between project team and stakeholders

• Conflicting priorities and interests among stakeholders

• Difficulty in managing expectations and demands of various stakeholders

• Negotiating new timelines and deliverables with stakeholders

• Handling dissatisfaction and complaints from stakeholders
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Q1. Current work and challenges
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Q2. Recent incident with customer impact and fix
Ans. 
Resolved a customer complaint by providing a refund for a damaged product
• Customer received a damaged product and contacted customer service

• Investigated the issue and confirmed the damage

• Provided a refund to the customer as a resolution
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Q1. Reason for change
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Aptitude test was taken , which was online

Q1. Salary expectations on new job
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Q2. Notice period of current job
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Q3. If notice period is negotiable
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Q4. If salary is negotiable
Ans. 
Yes, salary is negotiable based on experience, skills, and market rates.
• Salary negotiation is common during the hiring process.

• Factors such as experience, skills, and market rates can influence the negotiation.

• It's important to research industry standards and be prepared to discuss your value.
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Q5. Commute to HCL Gurgaon
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Q1. First questions about coding Python SQL and Aptitude and English question
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Q1. How do you manage your team while critical time
Ans. 
I manage my team during critical times by providing clear direction, support, and open communication.
• Provide clear direction and set priorities to ensure everyone is focused on the most important tasks.

• Offer support and resources to help team members overcome challenges and meet deadlines.

• Maintain open communication channels to keep everyone informed and address any issues promptly.

• Lead by example and stay calm under p...read more
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Q2. If the Purtioculor person was absent today, what was the plan to run the works without the customer rasing the code?
Ans. 
Delegate tasks to other team members, prioritize urgent tasks, communicate with customers about the situation.
• Delegate tasks to other team members based on their skills and availability.

• Prioritize urgent tasks to ensure essential work is completed on time.

• Communicate with customers about the absence and provide updates on the progress of their work.

• Ensure all team members are aware of the plan and their responsibilitie
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Q1. Discussion around past projects from business case till solution implementation.
Ans. Problem statement should be crystal clear and why a specific solution has been design.. expect some what-if scenarios around your project to gauge authenticity of work.
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Q2. Some conceptual and theorical questions on supply chain domain
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