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SMA Technologies

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SMA Technologies Interview Questions and Answers

Updated 2 Jul 2024

SMA Technologies Interview Experiences

1 interview found

Technical Support Interview Questions & Answers

Anonymous

posted on 2 Jul 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Indeed and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself

Ans.

I am a dedicated technical support professional with 5 years of experience in troubleshooting hardware and software issues.

5 years of experience in technical support
Skilled in troubleshooting hardware and software issues
Strong customer service and communication skills

Answered by AI

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Tell me about a mistake you made and how you handled it.

Ans.

I accidentally deleted important customer data but recovered it through backups.

Admitting the mistake to my supervisor immediately
Working quickly to restore the data from backups
Implementing additional safeguards to prevent similar mistakes in the future

Answered by AI

Add your answer

Technical Support Interview Questions asked at other Companies

Q1. What is SMTP and define the use?

View answer (1)

Top trending discussions

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Interview Tips & Stories

2d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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View all tips

Round 2 - HR

(2 Questions)

Q1. Experience in related field of work

Add your answer

Q2. Domain experience in years

Ans.

I have X years of domain experience.

I have worked in this domain for X years.
During my time in this domain, I have gained expertise in various areas such as...
I have worked on projects related to...
I have experience working with clients in this domain.
I keep myself updated with the latest trends and developments in this domain.

Answered by AI

Add your answer

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Interview preparation tips for other job seekers - Be confident before you attend interview with hiring manager. Explain in detailed about your roles and responsibilities.. Make sure your explanation should attract to hiring manager.

SMA Technologies Interview FAQs

How many rounds are there in SMA Technologies interview?

SMA Technologies interview process usually has 2 rounds. The most common rounds in the SMA Technologies interview process are HR and One-on-one Round.

How to prepare for SMA Technologies interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SMA Technologies. The most common topics and skills that interviewers at SMA Technologies expect are API, Android, Database, Database Management and Django.