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Skypro Technologies Senior Customer Support Engineer Interview Questions and Answers
Skypro Technologies Senior Customer Support Engineer Interview Experiences
1 interview found
Somad Mdsomad
Selected
I applied via Walk-in and was interviewed in Jan 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Techinical knowledge
- Q2. Knoledge in hardware and networking
- Ans.
I have extensive knowledge in both hardware and networking.
Proficient in troubleshooting hardware issues such as faulty RAM, hard drives, and power supplies.
Skilled in configuring and maintaining network devices such as routers, switches, and firewalls.
Familiar with network protocols such as TCP/IP, DNS, DHCP, and VLANs.
Experience in setting up and managing virtual environments using VMware and Hyper-V.
Knowledgeable in...
(2 Questions)
- Q1. Assembly and deasembly
- Q2. Installation operating system techincal support engineer
Interview Preparation Tips
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
Anonymous
I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.
(2 Questions)
- Q1. What is AD what are there Advantages
- Ans.
AD stands for Active Directory. It is a directory service developed by Microsoft for Windows domain networks.
AD provides centralized management of network resources and user accounts.
It allows for easy authentication and authorization of users and computers.
AD enables the implementation of group policies for controlling user access and permissions.
It also supports the integration of third-party applications and service...
- Q2. How We Repair Blue Dump error
- Ans.
Blue Dump error can be repaired by analyzing the error message, identifying the root cause, and taking appropriate actions.
Analyze the error message to identify the root cause
Check for hardware issues such as faulty RAM or hard drive
Update or reinstall drivers
Perform a system restore or reinstall the operating system if necessary
Interview Preparation Tips
Skills evaluated in this interview
I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why you join this company
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About my work experience.
- Q2. About my technical skills
- Q3. About my personal details
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What is the latest OS?
- Ans.
The latest OS is macOS Big Sur (11.0.1) for Mac and Windows 10 (20H2) for PC.
macOS Big Sur was released on November 12, 2020 and features a redesigned interface and improved performance.
Windows 10 (20H2) was released on October 20, 2020 and includes new features like a refreshed Start menu and improved notifications.
Other recent OS releases include iOS 14 for Apple mobile devices and Android 11 for Android devices.
Skills evaluated in this interview
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Question related to computer hardware
- Q2. Question related to computer networking
Interview Preparation Tips
- Computer Hardware
- Computer Networking
Cisco CBS 240 switch - routers configuration and knowledge ;
Hardware and technical knowledge.
You are ready to do a JOB.
Kind Regards
Interview Questionnaire
1 Question
- Q1. They will ask what you mentioned in the profile- Yes Seriously!
I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.
(2 Questions)
- Q1. DHCP, VPN, outlook, BitLocker
- Q2. Bsod, ip, tcp, router, switch
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. DHCP AND DNS
jay prakash
I applied via Shine and was interviewed in May 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about your self?
- Q2. What is outlook?, how to configure outlook?
- Ans.
Outlook is a personal information manager from Microsoft used for email, calendar, contacts, and tasks.
Open Outlook and click on File > Add Account
Enter your email address and password
Follow the prompts to complete the setup
Configure server settings if necessary
Test the account to ensure it is working properly
(3 Questions)
- Q1. What is DHCP AND DNS?
- Ans.
DHCP assigns IP addresses to devices on a network. DNS translates domain names to IP addresses.
DHCP stands for Dynamic Host Configuration Protocol
It automatically assigns IP addresses to devices on a network
DNS stands for Domain Name System
It translates domain names to IP addresses
DNS is used to access websites and other resources on the internet
- Q2. Diffrence between router and switch? Differnce between TCP AND UDP? what is port no. Of SMTP AND POP3? What is Printer? How to add new printer? What is BSOD? HOW to fix it? How to take backup of data ...
- Ans.
Questions related to networking and technical support.
Router connects multiple networks and switches connect devices within a network.
TCP is a connection-oriented protocol while UDP is connectionless.
SMTP uses port number 25 and POP3 uses port number 110.
Printer is a device that produces a hard copy of digital documents.
To add a new printer, go to Control Panel > Devices and Printers > Add a Printer.
BSOD (Blue Screen o...
- Q3. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to sho...
- Ans.
A set of technical questions related to desktop support engineering.
APIPA is Automatic Private IP Addressing used when DHCP server is not available.
Subnet mask is used to divide an IP address into network and host portions.
IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.
There are two types of OS installation: clean installation and upgrade installation.
BIOS is a firmware that initializes hardware during bo...
1) I have one laptop and network is not working in this laptop. How to fix it?
2) I have one desktop and display is not coming then how to troubleshoot it?
3) I have one laptop and power is not coming in this laptop then how to troubleshoot it?
(2 Questions)
- Q1. Salary discussion and acceptation
- Q2. And then release offer latter
Interview Preparation Tips
- Hardware Networking
- Basics
Skills evaluated in this interview
Skypro Technologies Interview FAQs
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Skypro Technologies Senior Customer Support Engineer Interview Process
based on 1 interview
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