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Skypro Technologies Senior Customer Support Engineer Interview Questions and Answers
Skypro Technologies Senior Customer Support Engineer Interview Experiences
1 interview found
Anonymous
Selected
I applied via Walk-in and was interviewed in Jan 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Techinical knowledge
- Q2. Knoledge in hardware and networking
- Ans.
I have extensive knowledge in both hardware and networking.
Proficient in troubleshooting hardware issues such as faulty RAM, hard drives, and power supplies.
Skilled in configuring and maintaining network devices such as routers, switches, and firewalls.
Familiar with network protocols such as TCP/IP, DNS, DHCP, and VLANs.
Experience in setting up and managing virtual environments using VMware and Hyper-V.
Knowledgeable in...
(2 Questions)
- Q1. Assembly and deasembly
- Q2. Installation operating system techincal support engineer
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Selected
(4 Questions)
- Q1. Tell me about yourself
- Q2. Tell me your overall experience from your past companies?
- Ans.
I have over 5 years of experience in customer support roles at various companies.
Managed customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely manner
Provided product support and troubleshooting assistance
Collaborated with other departments to ensure customer satisfaction
Trained new customer support representatives
- Q3. What are the challenges faced in last organization?
- Q4. What is your current ctc, expected ctc & Notice period?
- Ans.
Current CTC is $50,000, Expected CTC is $60,000, Notice period is 30 days.
Current CTC: $50,000
Expected CTC: $60,000
Notice Period: 30 days
(1 Question)
- Q1. What are your technical expertise?
Interview Preparation Tips
(1 Question)
- Q1. About the salary and past exp
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Skypro Technologies Senior Customer Support Engineer Interview Process
based on 1 interview
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