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ZingHR

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3.5

based on 126 Reviews

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ZingHR Customer Support Executive Interview Questions and Answers

Updated 19 Nov 2024

ZingHR Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 19 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Tell me your overall experience from your past companies?
  • Ans. 

    I have over 5 years of experience in customer support roles at various companies.

    • Managed customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product support and troubleshooting assistance

    • Collaborated with other departments to ensure customer satisfaction

    • Trained new customer support representatives

    • Answered by AI
    Add your answer
  • Q3. What are the challenges faced in last organization?
    • Add your answer
  • Q4. What is your current ctc, expected ctc & Notice period?
  • Ans. 

    Current CTC is $50,000, Expected CTC is $60,000, Notice period is 30 days.

    • Current CTC: $50,000

    • Expected CTC: $60,000

    • Notice Period: 30 days

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. What are your technical expertise?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Flexibility for shift timings like in day 8.30hours to complete friendly work environment but working culture is not that good. Need good managers or seniors to support team members. Need to work on policies for employees benefits and wfh options needs to be given for all not for specific department wise.

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Career Advice
2w (edited)
projectenginer
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·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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ZingHR Interview FAQs

How many rounds are there in ZingHR Customer Support Executive interview?
ZingHR interview process usually has 2 rounds. The most common rounds in the ZingHR interview process are Technical and One-on-one Round.
How to prepare for ZingHR Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ZingHR. The most common topics and skills that interviewers at ZingHR expect are Communication Skills, Customer Handling, Customer Relationship, HRMS and Time Management.

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ZingHR Customer Support Executive Salary
based on 4 salaries
₹3.6 L/yr - ₹5.2 L/yr
47% more than the average Customer Support Executive Salary in India
View more details

ZingHR Customer Support Executive Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

2.0

Salary & Benefits

3.0

Job Security

2.0

Company culture

1.0

Promotions/Appraisal

2.0

Work Satisfaction

Explore 1 Review and Rating
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