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ZingHR Customer Support Executive Interview Questions and Answers

Updated 19 Nov 2024

ZingHR Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me your overall experience from your past companies?
  • Ans. 

    I have over 5 years of experience in customer support roles at various companies.

    • Managed customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product support and troubleshooting assistance

    • Collaborated with other departments to ensure customer satisfaction

    • Trained new customer support representatives

  • Answered by AI
  • Q3. What are the challenges faced in last organization?
  • Q4. What is your current ctc, expected ctc & Notice period?
  • Ans. 

    Current CTC is $50,000, Expected CTC is $60,000, Notice period is 30 days.

    • Current CTC: $50,000

    • Expected CTC: $60,000

    • Notice Period: 30 days

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What are your technical expertise?

Interview Preparation Tips

Interview preparation tips for other job seekers - Flexibility for shift timings like in day 8.30hours to complete friendly work environment but working culture is not that good. Need good managers or seniors to support team members. Need to work on policies for employees benefits and wfh options needs to be given for all not for specific department wise.

Interview questions from similar companies

I applied via Job Portal

Round 1 - One-on-one 

(1 Question)

  • Q1. Intro & understanding the work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a pleasure to give interview with Webdew. The HR person sounded very friendly & understanding. Overall it was very good.

I applied via LinkedIn

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and opportunities offered by the position.

    • Focus on the value you can bring to the company rather than a specific salary figure

    • Research the average salary range for Sales Executives in your industry and location

    • Consider your experience, skills, and track record of success when determining your salary expectations

    • Be prepared to negotiate and discuss other benef

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and has influenced my sales skills.

    • My parents have a background in sales, which has inspired me to pursue a career in sales.

    • Growing up, I observed my parents' negotiation and communication skills, which I have learned from and applied in my own sales approach.

    • My siblings also work in sales-related roles, and we often discuss strategies and share insights to improve our performance.

    • Having...

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    I worked as a Sales Executive at XYZ Company.

    • Managed a portfolio of clients and achieved sales targets consistently.

    • Developed and maintained strong relationships with key accounts.

    • Identified new business opportunities and successfully closed deals.

    • Provided excellent customer service and resolved any issues or concerns.

    • Collaborated with cross-functional teams to ensure customer satisfaction.

    • Utilized CRM software to trac

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    I am looking for a change to explore new opportunities and challenges in my career.

    • Seeking growth and advancement in my professional journey

    • Wanting to broaden my skill set and knowledge

    • Desire for a more dynamic and stimulating work environment

    • Looking for better work-life balance

    • Seeking a company with a strong sales culture and supportive management

  • Answered by AI
  • Q5. Tell me about yourself.
  • Ans. 

    I am an experienced Sales Executive with a proven track record of exceeding targets and building strong client relationships.

    • Experienced Sales Executive

    • Proven track record of exceeding targets

    • Strong client relationship building skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - That was a good interview session I had with HR. Decent and an Encouraging HR who host interview session with me.Thanks a lot for this.

I was interviewed in Feb 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce yourself properly

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer is very kind and friendly so don't be scared be calm and give an interview with full of confidence.

I was interviewed in Feb 2022.

Round 1 - One-on-one 

(1 Question)

  • Q1. Expectations, Skill Set

Interview Preparation Tips

Interview preparation tips for other job seekers - Be True, Be Honest, just be yourself.
Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and opportunities associated with the role.

    • Focus on the value you can bring to the company rather than a specific number

    • Research the average salary range for Sales Executives in your industry and location

    • Consider your experience, skills, and track record of success when determining your salary expectations

    • Be prepared to negotiate and discuss other compensatio...

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and has shaped my values and work ethic.

    • My parents come from different cultural backgrounds, which has exposed me to different perspectives and taught me to appreciate diversity.

    • My father worked as a sales manager for a multinational company, which inspired me to pursue a career in sales.

    • Growing up, I observed my parents' strong work ethic and dedication to their professions, which insti...

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    I worked as a Sales Executive at XYZ Company.

    • Managed a portfolio of clients and achieved sales targets consistently.

    • Built and maintained strong relationships with key accounts.

    • Identified new business opportunities and developed strategies to expand market share.

    • Provided excellent customer service and resolved any issues or concerns.

    • Collaborated with cross-functional teams to ensure smooth execution of sales initiatives...

  • Answered by AI
  • Q4. Tell me about yourself.
  • Ans. 

    I am a highly motivated and results-driven sales executive with a proven track record of exceeding targets.

    • Experienced in building and maintaining strong client relationships

    • Skilled in identifying and capitalizing on sales opportunities

    • Proficient in sales techniques and negotiation strategies

    • Excellent communication and presentation skills

    • Consistently achieved or surpassed sales quotas

    • Implemented successful sales strate...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I just gave an interview in Webdew. My experience is great. My HR Madam who was going to interview me was very friendly.

This has been my best interview experience so far. Thanks Shilpa Madam and Webdew, I don't know if I will be selected in this interview but this was my best interview.

I applied via LinkedIn and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer is very polite and she had a beautiful smile over her face..the way she is dealing with the candidate is very nice..finally she explained my doubts very patiently..im waiting for my next round..its a wonderful experience with web dew..

Sales Executive Interview Questions & Answers

Webdew user image ABHISHEK BANERJEE

posted on 15 Feb 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. So 1st question was basically about my education and family.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview round was quite professional really enjoyed interacting so 1st round will be basic introductory round where the basics about you will be asked.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I had my first round in this company and the hr was really good and she had a smile on her face. It was a great interaction with her . Looking forward to have a chance to do work in this company.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It’s an average test experience

Round 2 - Coding Test 

Best questions with tricky one

Round 3 - HR 

(1 Question)

  • Q1. Salary expectations
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ZingHR Interview FAQs

How many rounds are there in ZingHR Customer Support Executive interview?
ZingHR interview process usually has 2 rounds. The most common rounds in the ZingHR interview process are One-on-one Round and Technical.
How to prepare for ZingHR Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ZingHR. The most common topics and skills that interviewers at ZingHR expect are Communication Skills, Customer Handling, Customer Relationship, HRMS and Time Management.

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ZingHR Customer Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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ZingHR Customer Support Executive Salary
based on 4 salaries
₹3.6 L/yr - ₹4.5 L/yr
49% more than the average Customer Support Executive Salary in India
View more details

ZingHR Customer Support Executive Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.0

Salary

3.0

Job security

2.0

Company culture

1.0

Promotions

2.0

Work satisfaction

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