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ZingHR Customer Support Executive Interview Questions and Answers
Updated
19 Nov 2024
ZingHR Customer Support Executive Interview Experiences
1 interview found
Anonymous
Interview experience
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected
Round 1 - One-on-one
(4 Questions)
- Q1. Tell me about yourself
- Q2. Tell me your overall experience from your past companies?
- Ans.
I have over 5 years of experience in customer support roles at various companies.
Managed customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely manner
Provided product support and troubleshooting assistance
Collaborated with other departments to ensure customer satisfaction
Trained new customer support representatives
- Q3. What are the challenges faced in last organization?
- Q4. What is your current ctc, expected ctc & Notice period?
- Ans.
Current CTC is $50,000, Expected CTC is $60,000, Notice period is 30 days.
Current CTC: $50,000
Expected CTC: $60,000
Notice Period: 30 days
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Answered by
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Round 2 - Technical
(1 Question)
- Q1. What are your technical expertise?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Flexibility for shift timings like in day 8.30hours to complete friendly work environment but working culture is not that good. Need good managers or seniors to support team members. Need to work on policies for employees benefits and wfh options needs to be given for all not for specific department wise.
Top trending discussions
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Career Growth
2w
a technical specialist
How soon should I say I'm not joining the org.
I have offer from 3 orgs
1. Deloitte
2. Thoughtworks
3. TCS
Decided to join Deloitte on March 05, which is the DoJ of other two as well.
I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give?
I wanted to have a backup offer if in worst case deloittes offer messes up.
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. About the salary and past exp
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ZingHR Interview FAQs
How many rounds are there in ZingHR Customer Support Executive interview?
ZingHR interview process usually has 2 rounds. The most common rounds in the ZingHR interview process are One-on-one Round and Technical.
How to prepare for ZingHR Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ZingHR. The most common topics and skills that interviewers at ZingHR expect are Communication Skills, Customer Handling, Customer Relationship, HRMS and Time Management.
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ZingHR Customer Support Executive Interview Process
based on 1 interview
Interview experience
View more
Interview Questions from Similar Companies
49%
more
than the average Customer Support Executive Salary in India
View more details
ZingHR Customer Support Executive Reviews and Ratings
based on 1 review
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