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ZingHR Customer Success Executive Interview Questions and Answers

Updated 23 Sep 2024

ZingHR Customer Success Executive Interview Experiences

1 interview found

Customer Success Executive Interview Questions & Answers

Anonymous

posted on 23 Sep 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(1 Question)

Q1. Tell me about yourself

Ans.

Experienced Customer Success Executive with a proven track record of driving customer satisfaction and retention.

Over 5 years of experience in customer success roles
Strong communication and problem-solving skills
Implemented strategies that increased customer retention by 20%
Led a team that achieved a 95% customer satisfaction rating

Answered by AI

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Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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ZingHR Interview FAQs

How many rounds are there in ZingHR Customer Success Executive interview?

ZingHR interview process usually has 1 rounds. The most common rounds in the ZingHR interview process are One-on-one Round.

How to prepare for ZingHR Customer Success Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ZingHR. The most common topics and skills that interviewers at ZingHR expect are HRMS, customer support, Communication Skills, Customer Service and SAAS.

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ZingHR Customer Success Executive Salary

based on 20 salaries

₹2.5 L/yr - ₹7.1 L/yr

16% less than the average Customer Success Executive Salary in India

View more details

ZingHR Salaries in India

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