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SIG Combibloc Obeikan Customer Service and Accounts Manager Interview Questions and Answers

Updated 20 Nov 2023

SIG Combibloc Obeikan Customer Service and Accounts Manager Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Team Leadership
  • Q2. Managing Difficult Customer situation
  • Ans. 

    Handling difficult customer situations requires empathy, active listening, and problem-solving skills.

    • Stay calm and composed

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's emotions

    • Offer solutions or alternatives to resolve the issue

    • Follow up to ensure customer satisfaction

  • Answered by AI
  • Q3. Key Account knowledge
  • Q4. Sales Knowledge
  • Q5. Team Management
  • Q6. How to generate Aftersales Services
  • Ans. 

    Aftersales services can be generated by offering warranties, providing customer support, conducting follow-up surveys, and offering maintenance services.

    • Offer warranties for products to ensure customer satisfaction and peace of mind.

    • Provide excellent customer support through various channels such as phone, email, and live chat.

    • Conduct follow-up surveys to gather feedback and improve the quality of aftersales services.

    • O...

  • Answered by AI

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Self interview
  • Q2. Job details

Interview Preparation Tips

Interview preparation tips for other job seekers - Self interview and work experience

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

Stand out among the crowd with out of the box ideas.

Round 2 - Technical 

(2 Questions)

  • Q1. This includes analytical test
  • Q2. It also includes typing test
Round 3 - HR 

(1 Question)

  • Q1. About yourself and background. Final thing to discuss was package and that's it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Have faith in yourself and prepare yourself properly for the interview.

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. OOPS concepts, Async & Await, Readonly vs Coinstant, Dependency Injection
  • Q2. SOLID Principles, stored procedure vs functions, constraints
  • Q3. Authentication & Authorization, Routing, HTML helpers, AJAX calling
Round 2 - Behavioral 

(3 Questions)

  • Q1. Previous project related questions
  • Q2. Roles and responsibilities in the project
  • Q3. Scenario based questions
Round 3 - HR 

(2 Questions)

  • Q1. Why you want to change the existing company
  • Q2. Expected CTC discussion and finalization

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared with the concepts and be confident as well clear what you are answering

I applied via Job Portal and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Mainframe Questions
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions and location

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing more to say than just go for it and crack it

I applied via LinkedIn and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Related to previous work and project
Round 3 - HR 

(1 Question)

  • Q1. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence is the main key

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Technical questions
  • Q2. Be well prepared
  • Q3. Keep it straight
  • Q4. Accept if you don't know any answer. Do not give unnecessary story

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not accept TCS job if they hire you as a contractor. There is no job security
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Discussion on any of the topic

Round 3 - HR 

(2 Questions)

  • Q1. About previous experience
  • Q2. Challenges in previous job
Round 4 - Assignment 

Details about YouTube, cloud,drive etc

Interview Preparation Tips

Topics to prepare for Wipro Senior Associate interview:
  • Social Media
Interview preparation tips for other job seekers - Be confident and stay positive ,focus on the things you can control

I applied via Naukri.com and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General introduction, Questions on Tosca and SQL

Interview Preparation Tips

Interview preparation tips for other job seekers - It's better to avoid this company.
Unnecessary work pressure would be there if you join.
Job security is very less here

I applied via Recruitment Consulltant and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Be well prepared for Basic SQL query, Table Join concept and PLSQL triggers and package along with Unix command.
Round 2 - Technical 

(1 Question)

  • Q1. Writting a Stored procedure as per scenario based.
Round 3 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get confused during technical round.
Be polite even if interviewer is aggressive.

SIG Combibloc Obeikan Interview FAQs

How many rounds are there in SIG Combibloc Obeikan Customer Service and Accounts Manager interview?
SIG Combibloc Obeikan interview process usually has 2 rounds. The most common rounds in the SIG Combibloc Obeikan interview process are Resume Shortlist and HR.
What are the top questions asked in SIG Combibloc Obeikan Customer Service and Accounts Manager interview?

Some of the top questions asked at the SIG Combibloc Obeikan Customer Service and Accounts Manager interview -

  1. How to generate Aftersales Servi...read more
  2. Managing Difficult Customer situat...read more
  3. Key Account knowle...read more

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SIG Combibloc Obeikan Customer Service and Accounts Manager Interview Process

based on 1 interview

Interview experience

3
  
Average
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