SIG Combibloc Obeikan Customer Service and Accounts Manager Interview Questions and Answers

Depreciation is necessary to allocate the cost of an asset over its useful life.

• Depreciation helps in matching the cost of an asset with the revenue it generates.

• It allows for the recognition of the wear and tear, obsolescence, and loss of value of assets over time.

• Depreciation expense reduces taxable income, resulting in tax savings for companies.

• It helps in determining the true profitability and financial position of...read more

I joined IBM as a fresh graduate and faced challenges adapting to the corporate environment.

• Transitioning from a student to a professional was difficult

• Learning to navigate the corporate culture and hierarchy was a challenge

• Managing workload and expectations in a fast-paced environment was tough

• Dealing with difficult clients or projects tested my problem-solving skills

My weakness is that I can be overly critical of myself, but my strength is my ability to adapt quickly to new situations.

• Weakness: tend to be overly critical of myself

• Strength: ability to adapt quickly to new situations

I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.

• Remain calm and professional throughout the call.

• Listen actively to the customer's concerns and let them vent.

• Empathize with the customer and acknowledge their frustration.

• Apologize for the inconvenience caused and take responsibility.

• Offer solutions to resolve the issue and ask for their input.

• Follow up with the customer to ensure the...read more