Shriram Finance Call Center Executive Interview Questions and Answers

Q1. My first interview was taken by HR on call and second interview was taken by Manager
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Q2. They asked my education and my work experience
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Q3. 1 They can ask you about their company job profile details.
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Q4. Why will they hire you?
Ans. 
I have the necessary skills, experience, and passion to excel in this role.
• I have several years of experience working in a call center environment

• I possess excellent communication and interpersonal skills

• I am a quick learner and can adapt to new technologies and processes easily

• I am passionate about providing exceptional customer service and ensuring customer satisfaction

• I am a team player and can work collaboratively
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Q5. What is your strength and weakness?
Ans. 
My strength is my ability to communicate effectively and my weakness is my tendency to overthink things.
• Strength: Excellent communication skills, both verbal and written

• Strength: Ability to empathize with customers and provide personalized solutions

• Weakness: Tendency to overthink situations and sometimes take longer to make decisions

• Weakness: Difficulty in saying 'no' to customers or colleagues
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