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Shoppers Stop Retail Operations Manager Interview Questions and Answers for Experienced
Shoppers Stop Retail Operations Manager Interview Experiences for Experienced
2 interviews found
Anonymous
Selected
I applied via LinkedIn and was interviewed before May 2023. There were 3 interview rounds.
(3 Questions)
- Q1. As i rejoined so only askes regarding previous job details
- Q2. Tell me about yourself, previous experience, family
- Q3. Why you want to change so early
(3 Questions)
- Q1. How will you increase business
- Ans.
I will increase business by implementing targeted marketing strategies, optimizing operations for efficiency, and enhancing customer experience.
Implement targeted marketing strategies to reach new customers and retain existing ones
Optimize operations for efficiency to reduce costs and improve productivity
Enhance customer experience through personalized service and improved store layout
Introduce loyalty programs to ince...
- Q2. How you will increase UPT, conversion and bill size
- Ans.
To increase UPT, conversion, and bill size, I will focus on training staff, implementing upselling techniques, and analyzing customer data.
Provide comprehensive training to staff on product knowledge and sales techniques
Implement upselling and cross-selling strategies to increase bill size
Analyze customer data to identify trends and tailor marketing strategies accordingly
- Q3. What you will add from your past experiences
(5 Questions)
- Q1. Why you want to change so quick from your last job
- Q2. Tell me about your KPIs and KRAs in current role
- Q3. Give any example of excellent customer service
- Ans.
A customer service representative going above and beyond to help a customer with a complex issue.
Listening attentively to the customer's problem
Showing empathy and understanding towards the customer
Taking proactive steps to resolve the issue efficiently
Following up with the customer to ensure satisfaction
- Q4. Give any examples of any worst situation at workplace you faced and how you handled.
- Q5. Anything in your current organisation you found wrong and what you did to make that correct.
Selected
I applied via Referral and was interviewed before Jul 2023. There were 3 interview rounds.
Logical reasoning and grammer
(2 Questions)
- Q1. Explain you current role and share some achievements within 1 year
- Q2. Example related to digital Davy and agility
KPI improvement plan
Interview Preparation Tips
- Sales cordinator
- Management
- Customer Service
- Process Management
- Cost Control
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Components of P&L?
- Ans.
P&L stands for Profit and Loss. It consists of revenue, cost of goods sold, gross profit, operating expenses, and net profit.
Revenue: the income generated from sales
Cost of goods sold: the cost of producing or purchasing the products sold
Gross profit: revenue minus cost of goods sold
Operating expenses: expenses incurred in running the business
Net profit: gross profit minus operating expenses
Example: A store's revenue i...
- Q2. How to control the Dump & Shrink?
- Ans.
Dump & Shrink can be controlled by implementing proper inventory management techniques.
Regularly monitor inventory levels and adjust ordering accordingly
Implement a first-in, first-out (FIFO) system to prevent expired products
Train employees on proper inventory handling and storage techniques
Conduct regular inventory audits to identify and address any issues
Analyze sales data to forecast demand and adjust inventory lev
- Q3. SAP knowledge
Interview Preparation Tips
Skills evaluated in this interview
I applied via AmbitionBox and was interviewed before Aug 2021. There was 1 interview round.
(3 Questions)
- Q1. Why are you searching for higher growth and other factors
- Q2. Better operations and bright future there's are basic & fundamental facts for each every one
- Q3. Why are you going now
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me something about yourself
- Q2. What is the size of your current store
- Ans.
The size of my current store is approximately 10,000 square feet.
The store has a sales floor of 8,000 square feet.
The remaining space is used for storage and office areas.
We carry a wide variety of products, including clothing, electronics, and home goods.
The store is located in a busy shopping center with ample parking.
We typically have 10-15 employees working at any given time.
- Q3. How many people work under you
(2 Questions)
- Q1. Which brand sells better Apple or Samsung in Mobiles
- Ans.
Apple sells better than Samsung in mobiles.
Apple has a loyal customer base and a strong brand image.
Samsung faces tough competition from other Android phone manufacturers.
Apple's iPhone sales consistently outperform Samsung's Galaxy sales.
Apple's premium pricing strategy also contributes to higher sales revenue.
- Q2. Which Size Tv gives maximum revenue
- Ans.
The size of TV that gives maximum revenue depends on the target audience and the store's location.
The size of TV that gives maximum revenue may vary depending on the target audience. For example, a store located in a college town may sell more smaller TVs to students living in dorms.
The store's location can also play a role in determining the size of TV that gives maximum revenue. For example, a store located in a weal...
Interview Preparation Tips
I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. I'm interested job reliance group
- Q2. Pls sir i job important
- Q3. I agree your review mee
- Q4. I don't
Interview Preparation Tips
I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. As per experience, No question are were asked in simple manners, because retail life is not at all simple.
- Q2. For answering to any questions, You need to be very cool and calm. Because you will get, if and but. I hope you understand, exactly what I mean to say. But basic rules is being confidence. No matter what ...
- Q3. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very mu...
- Ans.
To address the issue of declining EBITA and store conversion, focus on improving basic operations and key performance indicators (KPIs).
Ensure basic operations are running smoothly
Identify and address any issues affecting store conversion
Improve IPCm (Items Per Customer) and ATS (Average Transaction Size)
Prioritize staff training and development
Motivate and engage the team to enhance performance
Implement strategies to ...
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. How will you improve your department?
- Ans.
I will improve my department by implementing efficient processes, fostering teamwork, and investing in employee development.
Streamline departmental processes to increase productivity and reduce errors
Promote a collaborative work environment to enhance communication and problem-solving
Provide training and development opportunities to empower employees and improve their skills
Implement performance measurement systems to ...
- Q2. Why do you want to be a Department Manager?
- Ans.
I want to be a Department Manager because I enjoy leading teams and driving organizational success.
I have a passion for leading and motivating teams to achieve their goals.
I thrive in a fast-paced and dynamic environment, and enjoy the challenge of managing multiple priorities.
I have a strong track record of successfully managing projects and delivering results.
I believe in creating a positive work culture and fosterin...
I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About store P&L, previous company profile, personal information
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Sep 2021. There was 1 interview round.
(2 Questions)
- Q1. Where you work orevious
- Ans.
I previously worked at XYZ Corporation as a Sales Manager.
Worked at XYZ Corporation as Sales Manager for 3 years
Managed a team of 10 sales representatives
Achieved 20% increase in sales revenue in the first year
Implemented new sales strategies resulting in improved customer satisfaction
Collaborated with cross-functional teams to develop and execute marketing campaigns
- Q2. Are you comfortable For flexible timing
Interview Preparation Tips
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Shoppers Stop Retail Operations Manager Interview Process for Experienced
based on 2 interviews
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