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ServiceNow Manager Interview Questions and Answers

Updated 21 Mar 2022

ServiceNow Manager Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

About strengths and weeknees

Round 2 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I am interested in this job..i think it's a best organization form me to show my skills and. Knowledge

Manager Jobs at ServiceNow

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Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions on Salesforce Basics. One can learn all great features in Salesforce.com but we must know the basic admin functionalities and features in Saleforce.
Round 2 - Behavioral 

(1 Question)

  • Q1. The questions will be on your career, Resume. They will look for story telling skills, can you be a team player and individual player, etc. Can be technical as well.

Interview Preparation Tips

Interview preparation tips for other job seekers - First know the basics of Saleforce.com for functional role then you dive into all great features in Salesforce.

I applied via Company Website and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus in detail on last role

I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about yourself
  • Q2. What made you to choose Accenture?
  • Q3. Speak about something for atleast 5 mins( to check verbal communication)
  • Q4. How much salary are you expecting?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous and don't prepare too much cuz it'll just make the convo go more artificial so be relaxed/confident and just go with the flow.. keep it real

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding excel and SAP

Interview Preparation Tips

Interview preparation tips for other job seekers - Be preaperd for the role for which you ra egoing

I applied via Referral and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. She asked " Tell me 3 good and 3 bad things' about your last job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't lie if can't handle it.

Interview Questionnaire 

1 Question

  • Q1. What is your weakness?

Consultant Interview Questions & Answers

Accenture user image Kaustubh Verma

posted on 19 Dec 2015

I applied via Referral

Interview Questionnaire 

8 Questions

  • Q1. There is a factory. The transportation company charges the factory owners as long as their trucks stay in the factory area. Costs are rising due to this. How do you account for this problem?
  • Ans. 

    The factory is facing rising costs due to transportation company charging for trucks staying in the factory area.

    • Analyze the transportation company's pricing structure and negotiate for a better deal

    • Consider alternative transportation options such as rail or water transport

    • Optimize the factory's logistics to reduce the time trucks spend in the factory area

    • Explore the possibility of outsourcing transportation to a third

  • Answered by AI
  • Q2. Tell me something about yourself?
  • Ans. 

    I am a dedicated and experienced consultant with a passion for problem-solving and helping clients achieve their goals.

    • I have over 5 years of experience working in consulting firms, where I have successfully led projects from start to finish.

    • I have a strong background in data analysis and strategic planning, which allows me to provide valuable insights to clients.

    • I am skilled in building relationships with clients and ...

  • Answered by AI
  • Q3. Why Accenture?
  • Ans. 

    Accenture is a global leader in consulting, technology, and outsourcing services with a strong reputation for innovation and client success.

    • Global presence with diverse range of clients and projects

    • Strong reputation for innovation and cutting-edge technology solutions

    • Opportunities for professional growth and development

    • Collaborative and inclusive work culture

    • Track record of successful client engagements and impactful r

  • Answered by AI
  • Q4. Why MBA?
  • Ans. 

    An MBA will provide me with the necessary skills and knowledge to excel in the business world.

    • Acquire a strong foundation in business principles and practices

    • Develop leadership and management skills

    • Expand professional network and opportunities

    • Enhance critical thinking and problem-solving abilities

  • Answered by AI
  • Q5. Greatest achievement at ISB?
  • Ans. 

    My greatest achievement at ISB was leading a team to win the national case competition.

    • Led a team to victory in a national case competition

    • Developed innovative solutions to complex business problems

    • Demonstrated strong leadership and teamwork skills

  • Answered by AI
  • Q6. One person you admire in your batch and why?
  • Ans. 

    I admire Sarah in my batch for her exceptional leadership skills and dedication to helping others.

    • Sarah always takes the initiative to organize group study sessions and help classmates with difficult concepts.

    • She is a natural leader who motivates others to do their best and fosters a positive learning environment.

    • Sarah's dedication to academic excellence and willingness to support her peers make her a role model for me

  • Answered by AI
  • Q7. What did you learn from your peers at ISB?
  • Ans. 

    I learned a lot from my peers at ISB.

    • I learned different perspectives and approaches to problem-solving.

    • I learned about new industry trends and best practices.

    • I learned effective communication and teamwork skills.

    • I learned from their experiences and success stories.

    • I learned how to collaborate and leverage each other's strengths.

  • Answered by AI
  • Q8. What do you think works for you in an interview?
  • Ans. 

    Confidence, preparation, and showcasing relevant experience.

    • Researching the company and role beforehand

    • Practicing common interview questions

    • Highlighting relevant skills and experiences

    • Maintaining good eye contact and body language

    • Showing enthusiasm and confidence in responses

  • Answered by AI

Interview Preparation Tips

Round: Case Study Interview
Experience: After listening to the question I immediately analysed by asking myself some questions.
a) What can be the internal issues due to which trucks stay in the premises overtime? This could be broken down into - No preparation by the warehouse - No space in the warehouse- Shortage of tools and materials to unload Point no. 1 can be broken down into why there is no preparation by the warehouse personnel. One can analyse that there may be no communication between procurement division and store manager and the store manager may not know what he is getting, how much is he getting and at what time. The other reason can be that the truck is entering the premises with the wrong items (contrary to what was ordered) Point no. 2 can be broken down into several inventory management issues. Demand estimation, service cycle levels and are they reasonable and things like that. Basically a whole lot of OPMG from term 3. Point no. 3 is what do they use to upload. In this case the labour was fine but then there was a problem with the pallet availability. Pallets can be unavailable because they are procured from a vendor with high lead time. b) What can be the external factors that influence increase in costs? Are these the only transporters? Can we get better rates from another transporter Are these transporters getting rate of the items brought in.
Tips: Stay cool and confident. A case is just like doing a 30 min project under a
guide. Engage with him and be interested in knowing more.

Round: HR Interview
Tips: You can prepare for all the basic questions in a PI. Tell me about yourself is a standard question and should really be the clincher in any interview. Try not to talk only about studies and projects. Bring in a human and humour element to your anecdotes. And of course relevant anecdotes.

Skills:
College Name: Indian School Of Business (ISB)

Manager Interview Questions & Answers

Accenture user image Rahul Mishra

posted on 19 Dec 2015

I applied via Referral

Interview Questionnaire 

2 Questions

  • Q1. Tell about a trait of your personality that you think is a strength in personal life but does not serve you well in professional life? "one trait that think is a professional strength but not a positive ...
  • Ans. 

    I am highly detail-oriented, which helps me in my professional life but can be overwhelming in personal life.

    • In professional life, being detail-oriented helps me catch errors and ensure high quality work.

    • In personal life, being overly focused on details can lead to stress and perfectionism.

    • For example, I may spend hours perfecting a presentation at work, but struggle to make decisions in my personal life due to overana

  • Answered by AI
  • Q2. An international Office stationary retailer has just entered India and set up a sample store in Bangalore in association with an India Retail Giant. The store has been open for 3 months now. What shoul...
  • Ans. 

    The international office stationary retailer should focus on expanding their presence in India and building brand awareness.

    • Conduct market research to understand the Indian consumer behavior and preferences

    • Develop a localized marketing strategy to build brand awareness

    • Expand their product offerings to cater to the Indian market

    • Establish partnerships with local suppliers to ensure a steady supply chain

    • Invest in online a...

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: This round was primarily a personal round revolving around the CV. The question broadly covered the various things done at ISB and the extra-
curricular. A lot of expected question were there on the Strengths, weaknesses, successes, Stay at ISB, Comparison with Undergrad education at IIT-B.
The interviewer was insistent that I answer both but I answered the first part and said that there was nothing I could think of for the second part because I just could not relate to such a separation in personal and professional personalities. Of course the answer was detailed and elaborate and ultimately convincing.

The conversation was a very easy one. I think I was able to break ice very early in the discussion and was always conscious for the crispness of my answers. As a result we were able to have a long discussion about a lot of different issues during the 30 minute+ long discussion. I was also trying to build a coherent storyline throughout by citing examples and connecting back to things I had earlier said in the interview.
Tips: Be sure to have a consistent story for all of the above and make sure that you keep corroborating your claims and assertion from time to time. For every aspect I was asked to site an example.
Be very thorough with you CV. Elaborate every point of your CV and prepare answers to the standard expected questions. Make sure you have rehearsed them well enough.

Round: Case Study Interview
Experience: I started by looking at the international retailer (Company) and its Indian partner? Why the venture, what strengths, type of contract, etc. it seems the company had efficient back end operation and the front end expertise was with the Indian partner. They would need 6 months to get out of contractual obligations. The operation is merely breaking even right now. I also looked at the competition and customers buckets and there was not enough information available on this.
After this initial analysis the case question was flipped to find out the drivers of setting up a retail store. Some of the drivers discussed were :
- Geography (decided by regulation, logistics, operations, etc)
- Store format (Departmental, Hypermart, location in city or outside city)
- Product Mix ( What would be item stocked)
- Partnerships (potential allies)
- Competition
- Target Customers (to decide Footfalls X Conversion Rate X Ticket Size)
The next part of the case was that where will I gather information about all these, customers, geographies, etc. I said there could be two ways of collecting information: Primary Research and Secondary Research. Primary we can collected from other stores, scanner data, Pilot study, survey, etc Secondary could be done through industry and analyst reports like Crisil, Datamonitor, ISI Emerging markets, These reports normally give detailed outlook about cities, types of formats, conversion rates, catchment area and other parameters. Given that we had just one monthinformation, Secondary research would be more appropriate.
Tips: Keep your cool

Skills: HR Skills, Case Analysis
College Name: Indian School Of Business (ISB)

Consultant Interview Questions & Answers

Accenture user image Shalabh Malhotra

posted on 22 Dec 2015

I applied via Referral

Interview Questionnaire 

8 Questions

  • Q1. Personal Interview: Tell me about yourself. Examples from life to justify for whatever points you had mentioned
  • Q2. Do you like travelling? Which all places have you been to?
  • Ans. 

    Yes, I love travelling. I have been to several countries including France, Italy, Japan, and Australia.

    • I enjoy exploring new cultures and trying different cuisines

    • Some of the places I have visited include Paris, Rome, Tokyo, and Sydney

    • I believe travelling helps broaden my perspective and enhances my problem-solving skills

  • Answered by AI
  • Q3. What do you know about Accenture and ABC? Which vertical in ABC interests you the most?
  • Ans. 

    Accenture is a global consulting and professional services firm, while ABC is a leading technology company. The vertical that interests me the most in ABC is the healthcare sector.

    • Accenture is a multinational professional services company providing services in strategy, consulting, digital, technology, and operations.

    • ABC is a technology company known for its innovative solutions in various industries such as healthcare...

  • Answered by AI
  • Q4. Personal Interview: Tell me about your experience in NTPC Ltd
  • Ans. 

    I have 5 years of experience working in various departments at NTPC Ltd.

    • Started as a graduate trainee in the engineering department

    • Worked on multiple projects related to power generation and distribution

    • Led a team in implementing a new safety protocol

    • Collaborated with cross-functional teams to improve operational efficiency

    • Attended training programs to enhance technical skills

  • Answered by AI
  • Q5. Why NTPC Ltd. after engineering and why MBA now?
  • Ans. 

    Passion for energy sector and desire to enhance business acumen through MBA

    • Passion for energy sector developed during engineering at NTPC Ltd.

    • Desire to enhance business acumen and leadership skills through MBA

    • Combining technical knowledge with management expertise for career growth

  • Answered by AI
  • Q6. Present Power Scenario in India. Difficulties faced by thermal power plants at present
  • Ans. 

    India's power scenario is complex with challenges faced by thermal power plants.

    • India's power demand is increasing rapidly

    • Renewable energy sources are being promoted to reduce dependence on fossil fuels

    • Thermal power plants are facing challenges due to shortage of coal, environmental concerns, and competition from renewable sources

    • Several thermal power plants are operating below capacity or shutting down

    • Government is ta...

  • Answered by AI
  • Q7. Future of Nuclear Power Plants. Pros and Cons
  • Ans. 

    Nuclear power plants have pros like low carbon emissions but cons like high cost and safety concerns.

    • Pros: low carbon emissions, high energy output, reliable power source

    • Cons: high cost, safety concerns, nuclear waste disposal

    • Examples: Fukushima disaster, Chernobyl disaster, Three Mile Island accident

    • Future: advancements in technology may improve safety and efficiency, but public perception remains a challenge

  • Answered by AI
  • Q8. Hydro-electric plants and their pros and cons
  • Ans. 

    Hydro-electric plants use flowing water to generate electricity, but have both advantages and disadvantages.

    • Pros: Renewable energy source, low operating costs, minimal greenhouse gas emissions

    • Cons: High initial costs, impact on ecosystems and fish populations, limited availability of suitable locations

    • Example: The Hoover Dam in the United States is a large hydro-electric plant that provides electricity to millions of p

  • Answered by AI

Interview Preparation Tips

Round: Case Study Interview
Experience: In the first round, apart from questions asked in the personal interview I was given a guesstimation case to solve. It didn't (that)go well . The guesstimation problem was as follows:
You are a private company who has got the contract to install street lights in Lucknow. Guesstimate the number of street lights that will be required and the expected profit you think you can earn.
Structure:
1. I assumed Lucknow‟s area to be 20km by 20km.
2. I, then, divided the city into a matrix assuming it to be criss-crossed by #60 20 km roads running horizontally and vertically each.
3. Then estimated an approximate of 30% area to be under forest cover.
4. Divided the roads in the remaining 70% area into roads present in residential and non-residential (commercial + highways) areas. Took an estimate on number of street lights present per km in both these areas.
5. Finally came to a number on the number of street lights taking into account that some places will have 2 lamps on a single post while others will have just 1.
6. After that estimated the product + set-up cost for each street light.
7. Estimated the running charges (maintenance and electricity). Electricity charges would depend on the number of operation hours and watt-rating of the lamp. Maintenance charges and profit margin was estimated.
8. In the end a total estimate of profits was calculated.

Tips: Prepare for guesstimation well.

Round: Case Study Interview
Experience: This round was based on my work-ex.
Tips: Know your company well and have a good hold on your sector.

General Tips: Prepare for cases and guesstimation problems well.
For a consulting job requires a lot of travelling so make sure (if you r a travel enthusiast) that you justify you love travelling.
Skills:
College Name: IIM Lucknow

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Manager interview?
ServiceNow interview process usually has 2 rounds. The most common rounds in the ServiceNow interview process are Aptitude Test and HR.
How to prepare for ServiceNow Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Licensing, Product Management, Agile, Consulting and microsoft.

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ServiceNow Manager Reviews and Ratings

based on 4 reviews

2.6/5

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3.7

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2.9

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3.7

Salary

3.1

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3.5

Company culture

3.2

Promotions

2.7

Work satisfaction

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5-9 Yrs

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