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ServiceNow Manager Interview Questions and Answers

Updated 21 Mar 2022

ServiceNow Manager Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

About strengths and weeknees

Round 2 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I am interested in this job..i think it's a best organization form me to show my skills and. Knowledge

Manager Jobs at ServiceNow

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Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourselyoir roles and responsibilities in the last company Current job applied job description Why u left your last company Movie you recently watched About your last company Y...

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview went for 15-20 mins
There rounds of interview (hr, v&a, ops). It depends upon process to process. In some process they might not go for v&a
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Technical questions
  • Q2. Team Fitment / Cultural fitment
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Design book my show
  • Q2. Implement Binary First Search
  • Ans. 

    Binary First Search is a search algorithm that explores the nodes in a binary tree in a level-order traversal.

    • Start at the root node and add it to a queue.

    • While the queue is not empty, dequeue a node and visit it. Then enqueue its children.

    • Repeat until all nodes have been visited.

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

These are some tests they have copied from other organizations.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you love yourself and your peace of mind don't even think of joining this toxic place. Specially the design team. There is a monopoly of one not so gentle gentleman. Here's a list of tasks in his daily routine:

Schedule one on ones so he can start the day by shouting at people.

Belittling

Humiliating

Crushing people's confidence

Every year, he goes on a rampage so he can replace his entire team.This is a routine toxic practice he religiously follows regardless of the work that you do.

He has a step by plan, follows the exact same script regardless of what you do and don't do. For example, a co-worker who has a MA in linguistics was told to improve her English. This is hilarious and ironic at the same time. Another Co worker who has trained at least 15000 associates across locations in the last 2 decades. And suddenly the organization realizes that she missed a full stop. And she gets fired for a full stop, a comma and a colon.
Ridiculous, horrible, pathetic are just a few small words for this place. MY SERIOUS ADVISE, DON'T JOIN. SIT AT HOME BUT NEVER JOIN ADP.

I applied via Approached by Company and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. Tell me about your self and current role
  • Ans. 

    I am currently working as a Manager in a software development company.

    • I have been managing a team of 10 software engineers for the past 3 years.

    • I am responsible for overseeing project timelines, resource allocation, and ensuring quality deliverables.

    • I have successfully led the development and launch of several software products, resulting in increased revenue and customer satisfaction.

    • I have strong communication and le...

  • Answered by AI
  • Q2. 3 Leadership Qualities I stand for and why
  • Ans. 

    I stand for integrity, empathy, and adaptability as leadership qualities.

    • Integrity: I believe in leading by example and being honest and transparent in all my actions.

    • Empathy: I understand the importance of listening and understanding the needs and concerns of my team members.

    • Adaptability: I am open to change and can quickly adjust my leadership style to meet the evolving needs of the team.

  • Answered by AI
  • Q3. Questions related to Career and Education
  • Q4. Questions related to Data Analysis and previous team management experience
  • Q5. General Awareness, Current affairs and Global Exposure Questy
Round 2 - Behavioral 

(6 Questions)

  • Q1. About the Profile and tell me what's not in the resume
  • Q2. Questions related to Leadership and Team Management
  • Q3. Questions related to Strategy and Success and hypothetical situation solution discussion
  • Q4. Logical Reasoning Questions and Guesstimates
  • Q5. TAM Analysis and discussion, bit of logical reasoning as well
  • Q6. Leadership Traits, discussion of Role Models and why
Round 3 - Leadership 

(2 Questions)

  • Q1. Intro about yourself and Educational Qualifications
  • Ans. 

    I have a strong educational background and relevant experience in management.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • I also have a Master's degree in Management from ABC University.

    • I have attended various management training programs and workshops to enhance my skills.

    • I have successfully managed teams and projects in my previous roles.

    • I have a proven track record of achieving targets a...

  • Answered by AI
  • Q2. Lot of Situation based questions related to people Management, Leadership, Managerial Skills, Negotiation and Conflict Management The HR was asking one after the other that I can hardly remember, they wer...

Interview Preparation Tips

Interview preparation tips for other job seekers - Know your JD and Interviewer, read about the company and values.
I also learnt about the product and Eco System. For non SaaS guys, please read about SaaS industry, that adds in a lot of value.

For existing SaaS folks, talk about your learning and have an outlook of the future. As this is a Leadership role, all the traits will be assessed by the panel.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why do you want to join this company?
  • Q2. Why are you interested in customer service?
  • Q3. Tell me about yourself?
  • Q4. Do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business functions to a third-party service provider.

    • Common BPO services include customer support, accounting, and human resources.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

  • Answered by AI
  • Q5. Can you work under pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep cool and don't get tensed. They don't ask anything irrelevant questions.

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Obviously about oops.
  • Q2. Printing reverse of string without using inbuilt function and start printing from last index
  • Ans. 

    Printing reverse of string without inbuilt function and start printing from last index.

    • Iterate through the string from last index to first index and append each character to a new string.

    • Use a loop to iterate through the string and concatenate each character to the new string.

    • Print the new string in reverse order.

  • Answered by AI
  • Q3. Printing reversed words in a string without using inbuilt functions
  • Ans. 

    Printing reversed words in a string without using inbuilt functions

    • Split the string into words using space as delimiter

    • Iterate through each word and reverse it

    • Print the reversed words in the original order

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared about oops concept and skills you mentioned on your resume.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Implement custom reduce function in js
  • Ans. 

    Custom reduce function in JavaScript

    • Create a function that takes an array, a callback function, and an initial value as parameters

    • Iterate through the array and apply the callback function to each element, updating the accumulator

    • Return the final accumulator value

  • Answered by AI
  • Q2. Box sizing in css
  • Ans. 

    Box sizing in CSS determines how the total width and height of an element is calculated.

    • Box-sizing property can have values of content-box (default) or border-box

    • content-box includes only the content, border, and padding in the width and height calculations

    • border-box includes the content, padding, and border in the width and height calculations

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Automatic Data Processing (ADP) Consultant interview:
  • Javascript
  • Angular

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. .net full stack
Round 2 - HR 

(1 Question)

  • Q1. Why do you want to change

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Manager interview?
ServiceNow interview process usually has 2 rounds. The most common rounds in the ServiceNow interview process are Aptitude Test and HR.
How to prepare for ServiceNow Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Licensing, Product Management, Agile, Consulting and microsoft.

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Join ServiceNow The world works with ServiceNow.
ServiceNow Manager Salary
based on 24 salaries
₹12 L/yr - ₹50 L/yr
83% more than the average Manager Salary in India
View more details

ServiceNow Manager Reviews and Ratings

based on 4 reviews

2.6/5

Rating in categories

3.7

Skill development

2.9

Work-life balance

3.7

Salary

3.1

Job security

3.5

Company culture

3.2

Promotions

2.7

Work satisfaction

Explore 4 Reviews and Ratings
Manager, Customer Success Hub

Bangalore / Bengaluru

5-10 Yrs

Not Disclosed

Product Success Manager

Bangalore / Bengaluru

5-9 Yrs

Not Disclosed

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