ServiceNow Manager Interview Questions and Answers

Q1. Technical questions
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Q2. Team Fitment / Cultural fitment
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Q1. Design book my show
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Q2. Implement Binary First Search
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Binary First Search is a search algorithm that explores the nodes in a binary tree in a level-order traversal.
• Start at the root node and add it to a queue.

• While the queue is not empty, dequeue a node and visit it. Then enqueue its children.

• Repeat until all nodes have been visited.
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These are some tests they have copied from other organizations.

Q1. Tell me about your self and current role
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I am currently working as a Manager in a software development company.
• I have been managing a team of 10 software engineers for the past 3 years.

• I am responsible for overseeing project timelines, resource allocation, and ensuring quality deliverables.

• I have successfully led the development and launch of several software products, resulting in increased revenue and customer satisfaction.

• I have strong communication and le...read more
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Q2. 3 Leadership Qualities I stand for and why
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I stand for integrity, empathy, and adaptability as leadership qualities.
• Integrity: I believe in leading by example and being honest and transparent in all my actions.

• Empathy: I understand the importance of listening and understanding the needs and concerns of my team members.

• Adaptability: I am open to change and can quickly adjust my leadership style to meet the evolving needs of the team.
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Q3. Questions related to Career and Education
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Q4. Questions related to Data Analysis and previous team management experience
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Q5. General Awareness, Current affairs and Global Exposure Questy
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Q1. About the Profile and tell me what's not in the resume
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Q2. Questions related to Leadership and Team Management
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Q3. Questions related to Strategy and Success and hypothetical situation solution discussion
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Q4. Logical Reasoning Questions and Guesstimates
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Q5. TAM Analysis and discussion, bit of logical reasoning as well
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Q6. Leadership Traits, discussion of Role Models and why
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Q1. Intro about yourself and Educational Qualifications
Ans. 
I have a strong educational background and relevant experience in management.
• I have a Bachelor's degree in Business Administration from XYZ University.

• I also have a Master's degree in Management from ABC University.

• I have attended various management training programs and workshops to enhance my skills.

• I have successfully managed teams and projects in my previous roles.

• I have a proven track record of achieving targets a...read more
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Q2. Lot of Situation based questions related to people Management, Leadership, Managerial Skills, Negotiation and Conflict Management The HR was asking one after the other that I can hardly remember, they wer...read more
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Q1. Why do you want to join this company?
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Q2. Why are you interested in customer service?
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Q3. Tell me about yourself?
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Q4. Do you know about BPO?
Ans. 
BPO stands for Business Process Outsourcing.
• BPO involves contracting out specific business functions to a third-party service provider.

• Common BPO services include customer support, accounting, and human resources.

• BPO can help companies save costs and improve efficiency.

• Examples of BPO companies include Accenture, IBM, and Infosys.
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Q5. Can you work under pressure?
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Q1. Implement custom reduce function in js
Ans. 
Custom reduce function in JavaScript
• Create a function that takes an array, a callback function, and an initial value as parameters

• Iterate through the array and apply the callback function to each element, updating the accumulator

• Return the final accumulator value
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Q2. Box sizing in css
Ans. 
Box sizing in CSS determines how the total width and height of an element is calculated.
• Box-sizing property can have values of content-box (default) or border-box

• content-box includes only the content, border, and padding in the width and height calculations

• border-box includes the content, padding, and border in the width and height calculations
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Q1. .net full stack
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Q1. Why do you want to change
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