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Sensiple Technical Support Engineer Interview Questions and Answers

Updated 9 Jan 2023

Sensiple Technical Support Engineer Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Wasting time please don't join
  • Q2. Question are not even related to your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't fall prey for the package . Work security is zero here they hire on day one and terminate you on day 2

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Basic Debugging skills
Round 2 - Technical 

(2 Questions)

  • Q1. About the Technical debugging Skills
  • Q2. 2 hrs of interview - document would be provided and you will have to go through the document and answer the basic task given in the document
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Online aptitude test was little difficult

Round 2 - Essay writing 

(1 Question)

  • Q1. Email writing to check the communication level

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare many common topics for essay writing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
  • Answered Anonymously
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
  • Q2. Questions were asked on AWS S3, EC2

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a Technical Support Engineer with experience in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to customers via phone, email, and chat

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in troubleshooting network connectivity problems

    • Familiar with various operating systems such as Windows, macOS, and Linux

    • Knowledgeable in configuring and troubleshoo

  • Answered by AI
  • Q2. What make you suitable for this role
  • Ans. 

    I have a strong technical background and excellent problem-solving skills, making me suitable for this role.

    • I have a degree in Computer Science and extensive knowledge of various operating systems and software applications.

    • I have experience troubleshooting hardware and software issues, both remotely and on-site.

    • I am skilled in analyzing complex technical problems and providing effective solutions.

    • I have excellent commu...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Priorities in ticketing tools
  • Ans. 

    Prioritizing tickets based on urgency and impact

    • Tickets with high urgency and impact should be prioritized first

    • Urgency can be determined by the SLA and impact by the number of users affected

    • Tickets related to critical systems or services should be given top priority

    • Regular communication with the users can help in setting priorities

    • Regularly reviewing and updating the priorities can ensure efficient ticket resolution

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They ask about every skill in your resume, so revise everything which you have mentioned there.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Analytical, reasoning, permutations

Round 3 - Case Study 

How is trouble shoot issue with a product?

Interview Preparation Tips

Interview preparation tips for other job seekers - Homework on company,
Mission and vision,
Career opportunities
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Online aptitude test was little difficult

Round 2 - Essay writing 

(1 Question)

  • Q1. Email writing to check the communication level

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare many common topics for essay writing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
  • Answered Anonymously
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
  • Q2. Questions were asked on AWS S3, EC2

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.

Sensiple Interview FAQs

How many rounds are there in Sensiple Technical Support Engineer interview?
Sensiple interview process usually has 2 rounds. The most common rounds in the Sensiple interview process are Resume Shortlist and Technical.
How to prepare for Sensiple Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sensiple. The most common topics and skills that interviewers at Sensiple expect are Active Directory, Customer Service, Technical Services, Technical Voice Process and Troubleshooting.

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