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Senco Gold Senior Retail Sales Officer Interview Questions and Answers
Senco Gold Senior Retail Sales Officer Interview Experiences
1 interview found
(2 Questions)
- Q1. Who is the brand ambassador of Senco Gold?
- Ans.
The brand ambassador of Senco Gold is Mimi Chakraborty, a popular Indian actress and politician.
Mimi Chakraborty is a well-known Indian actress who has appeared in numerous Bengali films and television shows.
She is also a Member of Parliament in India, representing the Jadavpur constituency.
Mimi Chakraborty has been associated with Senco Gold as their brand ambassador, promoting their jewelry collections.
- Q2. How to handle moody customer
- Ans.
Listen actively, empathize, remain calm, offer solutions, seek help if needed.
Listen to the customer's concerns without interrupting.
Empathize with the customer's emotions and show understanding.
Remain calm and composed, even if the customer is being difficult.
Offer solutions or alternatives to address the customer's issues.
Seek help from a supervisor or colleague if the situation escalates.
Interview questions from similar companies
(1 Question)
- Q1. Question related
Questions related to gold or diamond or about customer handling.
How do you handle the customer and how do you tell him about the jewellery.
(1 Question)
- Q1. How to show the product to the customer so that he understands its look better.
- Ans.
To show the product to the customer effectively, use visual aids, demonstrations, and comparisons.
Use visual aids such as photos, videos, or samples to showcase the product's features and benefits.
Demonstrate how the product works or how it can be used in real-life situations.
Compare the product with similar ones in terms of quality, price, and functionality to highlight its unique selling points.
Encourage the customer...
Interview Preparation Tips
Retail Sales Executive Interview Questions & Answers
Swarovski India
Anonymous
posted on 23 Jul 2024
(2 Questions)
- Q1. Retail experience
- Ans.
I have 5 years of retail experience working in various roles such as sales associate and store manager.
Started as a sales associate and worked my way up to store manager
Managed inventory, trained new employees, and provided excellent customer service
Increased sales by implementing new marketing strategies and promotions
Handled customer complaints and resolved issues to ensure customer satisfaction
- Q2. Product knowledge
Selected
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Near by viman nagar pune phoenix Mall
(2 Questions)
- Q1. Product code for jwellery
- Ans.
The product code for jewelry varies depending on the retailer and the type of jewelry.
Product codes are unique identifiers assigned to each product by the retailer.
They are used to track inventory and sales.
For example, a retailer may use the code 'JW001' for gold necklaces and 'JW002' for silver bracelets.
The code may also include information such as the metal type, gemstone, and size.
It is important for sales officer...
- Q2. Store walking and foot fol counting
Interview Preparation Tips
- Jewellery
I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Introduction questions
- Q2. Kpi related questions
(1 Question)
- Q1. Kpi related questions
Interview Preparation Tips
It felt like some short listing for daily wages work
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