Senior Retail Sales Officer

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Senior Retail Sales Officer Interview Questions and Answers

Updated 30 Dec 2024

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Q1. Who is the brand ambassador of Senco Gold?

Ans.

The brand ambassador of Senco Gold is Mimi Chakraborty, a popular Indian actress and politician.

  • Mimi Chakraborty is a well-known Indian actress who has appeared in numerous Bengali films and television shows.

  • She is also a Member of Parliament in India, representing the Jadavpur constituency.

  • Mimi Chakraborty has been associated with Senco Gold as their brand ambassador, promoting their jewelry collections.

Q2. Any madical claim is there ? How much?

Ans.

Yes, there is a medical claim available for employees. The amount varies depending on the specific claim.

  • Yes, there is a medical claim available for employees

  • The amount of the medical claim varies depending on the specific claim

  • Employees can submit medical claims for reimbursement

Q3. How to handle moody customer

Ans.

Listen actively, empathize, remain calm, offer solutions, seek help if needed.

  • Listen to the customer's concerns without interrupting.

  • Empathize with the customer's emotions and show understanding.

  • Remain calm and composed, even if the customer is being difficult.

  • Offer solutions or alternatives to address the customer's issues.

  • Seek help from a supervisor or colleague if the situation escalates.

Q4. What will be accepted ctc

Ans.

The accepted CTC will depend on the candidate's experience, skills, and negotiation abilities.

  • CTC negotiation is common in the retail industry

  • Candidates with relevant experience and skills may negotiate for a higher CTC

  • CTC may include base salary, incentives, bonuses, and other benefits

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