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based on 1.7k Reviews

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Senco Gold Customer Delight Executive Interview Questions, Process, and Tips

Updated 8 Jan 2025

Top Senco Gold Customer Delight Executive Interview Questions and Answers

  • Q1. What strategies can be employed to convert gold customers into diamond customers?
  • Q2. What is the method for calculating the price of 24-karat gold?
  • Q3. Can you achieve given target and why it is important?
View all 15 questions

Senco Gold Customer Delight Executive Interview Experiences

41 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Not able to memories
  • Q2. Don'tknow about the question
Round 2 - HR 

(2 Questions)

  • Q1. Don't know about this
  • Q2. Don't know
Round 3 - Case Study 

Don't know about this

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company.and good benefit
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself, last Job experience
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself, last experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good one and good experience

Customer Delight Executive Interview Questions Asked at Other Companies

asked in Senco Gold
Q1. What is the method for calculating the price of 24-karat gold?
asked in Senco Gold
Q2. What strategies can be employed to convert gold customers into di ... read more
asked in Senco Gold
Q3. Can you achieve given target and why it is important?
asked in Senco Gold
Q4. What do you know about gold and diamonds?
asked in Senco Gold
Q5. Are u ready for going out station at Cuttack
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Are u ready for going out station at Cuttack
  • Ans. 

    Yes, I am ready to go out station at Cuttack.

    • I am willing to travel for work

    • I am prepared for the trip to Cuttack

    • I have no prior commitments that would prevent me from traveling

  • Answered by AI
  • Q2. Are you khow about between senco gold
  • Ans. 

    Yes, Senco Gold is a well-known jewelry brand in India known for its exquisite designs and high-quality craftsmanship.

    • Senco Gold is a popular jewelry brand in India.

    • They are known for their intricate designs and high-quality craftsmanship.

    • The brand offers a wide range of jewelry including gold, diamond, and gemstone pieces.

    • Senco Gold has a strong presence in the Indian market with multiple stores across the country.

  • Answered by AI
  • Q3. Your have any experience for jewellery sector
  • Ans. 

    Yes, I have experience in the jewellery sector.

    • I have worked as a Customer Delight Executive for a high-end jewellery brand for 2 years.

    • I have a good understanding of different types of jewellery and gemstones.

    • I have experience in handling customer queries related to jewellery repairs, customization, and purchases.

    • I have received training on providing excellent customer service in the jewellery industry.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Which fabricis is the best for eco skin
  • Ans. 

    Organic cotton is the best fabric for eco skin due to its sustainable production and lack of harmful chemicals.

    • Organic cotton is grown without the use of harmful pesticides or synthetic fertilizers.

    • It is biodegradable and does not contribute to pollution.

    • Organic cotton is gentle on the skin and suitable for those with sensitive skin.

    • Other eco-friendly fabrics include hemp, bamboo, and linen.

  • Answered by AI
  • Q2. What is supima
  • Ans. 

    Supima is a high-quality type of cotton known for its softness, strength, and durability.

    • Supima cotton is grown in the United States

    • It is made from extra-long staple fibers which contribute to its softness and strength

    • Supima cotton is often used in luxury bedding and clothing brands

  • Answered by AI
Round 2 - Group Discussion 

Why you join senco gold and diamond

Round 3 - Group Discussion 

About previous company related

Round 4 - Nothing 

(1 Question)

  • Q1. Give your efforts
  • Ans. 

    I consistently go above and beyond to ensure customer satisfaction.

    • I always strive to exceed customer expectations by providing personalized solutions.

    • I actively listen to customer feedback and take necessary actions to address their concerns.

    • I am proactive in anticipating customer needs and offering proactive support.

    • I regularly follow up with customers to ensure their issues are resolved to their satisfaction.

  • Answered by AI

Senco Gold interview questions for designations

 Customer Delight Associate

 (1)

 Senior Customer Delight Executive

 (1)

 Customer Executive

 (2)

 Customer Care Executive

 (19)

 Customer Service Executive

 (7)

 Customer Relationship Executive

 (1)

 Customer Sales Executive

 (1)

 Senior Customer Service Executive

 (5)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Why do you want to work with Senco Gold?

Round 2 - One-on-one 

(2 Questions)

  • Q1. What is the experience about retail and knowledge with ornaments.
  • Ans. 

    I have extensive experience in retail, specifically with ornaments, including knowledge of trends, customer preferences, and sales strategies.

    • Worked for 3 years in a high-end jewelry store, assisting customers with selecting ornaments for special occasions

    • Attended trade shows and conferences to stay updated on the latest ornament trends and designs

    • Implemented successful marketing campaigns to promote new ornament colle...

  • Answered by AI
  • Q2. Can you achieve given target and why it is important?
  • Ans. 

    Yes, I can achieve the given target by utilizing my strong communication skills, problem-solving abilities, and dedication to customer satisfaction.

    • I have a proven track record of meeting and exceeding targets in my previous roles.

    • I am highly motivated and committed to delivering exceptional customer service.

    • I am skilled at identifying customer needs and finding effective solutions to meet those needs.

    • I believe achievi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself at market scenario basis and get the confidence that you can do this.

Get interview-ready with Top Senco Gold Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Calculation On Gold Macking Charges Related
  • Q2. Sales Tack nick

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all You select Your Job Destination
& Focous you this subject
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I was interviewed before Dec 2023.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Where did you do your first job
  • Ans. 

    I worked as a cashier at a local grocery store.

    • Started working part-time during high school

    • Handled cash transactions and assisted customers

    • Learned about customer service and communication skills

  • Answered by AI
  • Q2. Why do you want to choose your first job
  • Ans. 

    I want to choose my first job to gain valuable experience, learn new skills, and kickstart my career in customer service.

    • To gain valuable experience in the field of customer service

    • To learn new skills and develop professionally

    • To kickstart my career and build a strong foundation for future growth

    • To apply my passion for helping others and providing excellent customer service

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your expected salary?
  • Ans. 

    My expected salary is negotiable and dependent on the overall compensation package offered.

    • My expected salary is based on my experience, skills, and the responsibilities of the role.

    • I am open to discussing salary during the interview process.

    • I am looking for a competitive salary that reflects the value I can bring to the company.

  • Answered by AI
  • Q2. If you don't have any problem then in future

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for higher in this company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to join this organization?
  • Ans. 

    I am passionate about providing exceptional customer service and believe in the values of this organization.

    • I admire the company's commitment to customer satisfaction

    • I resonate with the organization's core values and mission

    • I see opportunities for growth and development within the company

  • Answered by AI
  • Q2. Can you tell me about yourself?
  • Ans. 

    I am a dedicated and customer-focused professional with a background in customer service and problem-solving.

    • Background in customer service

    • Strong problem-solving skills

    • Dedicated to providing excellent customer experience

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always give interviews fearlessly.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal details
  • Q2. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - No recommendation,no comments
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Self Introduction and sales criteria.

Interview Preparation Tips

Interview preparation tips for other job seekers - Well atmosphere, Good facilities.

Senco Gold Interview FAQs

How many rounds are there in Senco Gold Customer Delight Executive interview?
Senco Gold interview process usually has 1-2 rounds. The most common rounds in the Senco Gold interview process are One-on-one Round, HR and Aptitude Test.
What are the top questions asked in Senco Gold Customer Delight Executive interview?

Some of the top questions asked at the Senco Gold Customer Delight Executive interview -

  1. What strategies can be employed to convert gold customers into diamond customer...read more
  2. What is the method for calculating the price of 24-karat go...read more
  3. Can you achieve given target and why it is importa...read more
How long is the Senco Gold Customer Delight Executive interview process?

The duration of Senco Gold Customer Delight Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Senco Gold Customer Delight Executive Interview Process

based on 41 interviews in last 1 year

3 Interview rounds

  • One-on-one Round
  • HR Round 1
  • HR Round 2
View more

People are getting interviews through

based on 29 Senco Gold interviews
WalkIn
Referral
Company Website
Campus Placement
Job Portal
45%
28%
7%
7%
3%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Senco Gold Customer Delight Executive Salary
based on 17 salaries
₹1.9 L/yr - ₹4.5 L/yr
13% less than the average Customer Delight Executive Salary in India
View more details

Senco Gold Customer Delight Executive Reviews and Ratings

based on 157 reviews

4.6/5

Rating in categories

4.7

Skill development

4.3

Work-Life balance

4.4

Salary & Benefits

4.6

Job Security

4.6

Company culture

4.1

Promotions/Appraisal

4.3

Work Satisfaction

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