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Senco Gold Customer Delight Executive Interview Questions, Process, and Tips

Updated 12 Feb 2025

Top Senco Gold Customer Delight Executive Interview Questions and Answers

  • Q1. What strategies can be employed to convert gold customers into diamond customers?
  • Q2. What is the method for calculating the price of 24-karat gold?
  • Q3. Can you achieve given target and why it is important?
View all 15 questions

Senco Gold Customer Delight Executive Interview Experiences

62 interviews found

Customer Delight Executive Interview Questions & Answers

user image Poonam Diliprao Ambhore

posted on 27 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test for experience and intrest for this job

Round 2 - Group Discussion 

Group discussion for job related questions

Interview Preparation Tips

Topics to prepare for Senco Gold Customer Delight Executive interview:
  • About jwellery every thing
Interview preparation tips for other job seekers - This is nice job for learning about jwellery sector and has a good culture
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Previous company resign details

Round 2 - HR 

(2 Questions)

  • Q1. Product details
  • Q2. Nothing

Customer Delight Executive Interview Questions Asked at Other Companies

asked in Senco Gold
Q1. What is the method for calculating the price of 24-karat gold?
asked in Senco Gold
Q2. What strategies can be employed to convert gold customers into di ... read more
asked in Senco Gold
Q3. Can you achieve given target and why it is important?
asked in Senco Gold
Q4. What do you know about gold and diamonds?
asked in Senco Gold
Q5. Are u ready for going out station at Cuttack
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. How you know about senco
  • Ans. 

    I know about senco through my research on top customer service companies in the industry.

    • Researched top customer service companies in the industry

    • Saw positive reviews and feedback about senco's customer service

    • Noticed senco's reputation for excellent customer satisfaction

    • Learned about senco's customer-centric approach and focus on delighting customers

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Why you want to job from here
  • Ans. 

    I am passionate about providing exceptional customer service and creating positive experiences for customers.

    • I have a strong background in customer service and enjoy interacting with people.

    • I believe in the importance of going above and beyond to exceed customer expectations.

    • I am excited about the opportunity to contribute to a company that values customer satisfaction.

    • I am confident in my ability to handle challenging...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About sales and jewellery

Senco Gold interview questions for designations

 Customer Delight

 (1)

 Customer Delight Associate

 (1)

 Senior Customer Delight Executive

 (1)

 Customer Executive

 (3)

 Customer Care Executive

 (23)

 Customer Service Executive

 (10)

 Customer Sales Executive

 (2)

 Customer Relationship Executive

 (2)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. About your self
  • Q2. WORK EXPERIENCE
  • Q3. Why want to join senco
  • Ans. 

    I want to join Senco because of its reputation for excellent customer service and opportunities for growth.

    • Senco has a strong reputation for providing excellent customer service, which aligns with my passion for delighting customers.

    • I am impressed by Senco's commitment to employee development and growth opportunities, which I believe will help me advance in my career.

    • I have heard positive feedback from current employee...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - overall good experience with feelings happy

Get interview-ready with Top Senco Gold Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self was my first question.
  • Q2. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Do well, get a proper knowledge about work and update skills
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. Abaut your self
  • Q2. Family background
  • Q3. How to sale finger ring
  • Q4. How to convince customer

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm fine for this job and I'm happy with senco family
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About knowledge and some mathematic calculation.
  • Q2. What do you know about that company

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is splendid safe and secure company.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Do you have some how staying in Mumbai or not
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Are you want to relocate yourself
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Senco Gold Interview FAQs

How many rounds are there in Senco Gold Customer Delight Executive interview?
Senco Gold interview process usually has 1-2 rounds. The most common rounds in the Senco Gold interview process are HR, One-on-one Round and Aptitude Test.
What are the top questions asked in Senco Gold Customer Delight Executive interview?

Some of the top questions asked at the Senco Gold Customer Delight Executive interview -

  1. What strategies can be employed to convert gold customers into diamond customer...read more
  2. What is the method for calculating the price of 24-karat go...read more
  3. Can you achieve given target and why it is importa...read more
How long is the Senco Gold Customer Delight Executive interview process?

The duration of Senco Gold Customer Delight Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Senco Gold Customer Delight Executive Interview Process

based on 83 interviews

3 Interview rounds

  • HR Round - 1
  • HR Round - 2
  • HR Round - 3
View more
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Senco Gold Customer Delight Executive Salary
based on 19 salaries
₹1.9 L/yr - ₹4.5 L/yr
13% less than the average Customer Delight Executive Salary in India
View more details

Senco Gold Customer Delight Executive Reviews and Ratings

based on 158 reviews

4.5/5

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4.6

Skill development

4.3

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4.3

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4.5

Job security

4.5

Company culture

4.1

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4.3

Work satisfaction

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