SBI Kiosk Banking Credit Card Sales Executive Interview Questions and Answers

Handle customers with empathy, active listening, and problem-solving skills.

• Listen actively to understand their needs and concerns.

• Show empathy and build rapport to establish trust.

• Provide solutions to their problems and offer relevant products.

• Follow up with them to ensure their satisfaction and loyalty.

• Handle complaints and objections professionally and respectfully.

• Maintain a positive attitude and be patient and cou