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I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.
Handling remote control with customers requires clear communication and patience.
Listen to the customer's issue or request carefully
Provide clear instructions on how to use the remote control
Offer troubleshooting tips if the customer is having difficulty
Remain patient and calm throughout the interaction
Ensure the customer is satisfied before ending the conversation
I have 10 years of experience in the service industry, with a focus on customer satisfaction and team management.
10 years of experience in service industry
Strong focus on customer satisfaction
Proven track record in team management
I handle workshop activities by implementing efficient processes, training staff, and focusing on customer satisfaction to drive business growth.
Implementing efficient workshop processes to streamline operations
Providing regular training and development opportunities for staff to improve skills and productivity
Focusing on customer satisfaction to increase repeat business and referrals
Analyzing workshop performance metr...
I appeared for an interview before Feb 2024.
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I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 3 interview rounds.
To close customer complaints, actively listen to their concerns, empathize with their frustrations, offer a solution or compensation, and follow up to ensure satisfaction.
Listen attentively to the customer's complaint
Empathize with their frustrations and acknowledge their feelings
Offer a solution or compensation to resolve the issue
Follow up with the customer to ensure their satisfaction
To resolve the issue, identify the root cause, develop a plan, and implement solutions.
Identify the root cause of the issue
Develop a plan to address the issue
Implement solutions based on the plan
Monitor and evaluate the effectiveness of the solutions
Make necessary adjustments if needed
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.
posted on 26 Aug 2022
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 3 interview rounds.
posted on 16 Apr 2024
I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.
posted on 11 Apr 2024
I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.
posted on 23 Mar 2022
I applied via Recruitment Consulltant and was interviewed in Jun 2021. There were 2 interview rounds.
based on 5 interviews
Interview experience
based on 81 reviews
Rating in categories
Executive Accountant
13
salaries
| ₹1.8 L/yr - ₹2.8 L/yr |
Customer Advisor
8
salaries
| ₹1.8 L/yr - ₹2.2 L/yr |
Accountant
8
salaries
| ₹2 L/yr - ₹4.8 L/yr |
Accounts Manager
7
salaries
| ₹1.2 L/yr - ₹7.2 L/yr |
Assistant Manager
7
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
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