Samsung
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I was interviewed in Jan 2025.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party service provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activities.
BPO services can be onshore, nearshore, or offshore, depending on the location ...
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