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3.9

based on 7.2k Reviews

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Samsung Customer Service Executive Interview Questions and Answers for Experienced

Updated 4 Mar 2021

Samsung Customer Service Executive Interview Experiences for Experienced

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 4 Mar 2021

I applied via Walk-in and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - B confident speak as much as u can don't miss your words your descriptions

Top trending discussions

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Interview Tips & Stories
4d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Sony user image Anonymous

posted on 21 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced customer service executive with a strong background in resolving customer issues and ensuring satisfaction.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries, complaints, and feedback

    • Proficient in using CRM systems and resolving technical issues

    • Strong communication and problem-solving skills

    • Received multiple awards for excellent customer service

    • Answered by AI
    Add your answer
  • Q2. How do you know about this opening?
  • Ans. 

    I found out about this opening through a job search website.

    • I regularly check job search websites for new opportunities.

    • I received a notification from the job search website about this opening.

    • I saw the job posting on a job search website and decided to apply.

    • A friend or colleague recommended this job opening to me through a job search website.

    • Answered by AI
    Add your answer
Round 2 - Case Study 

Experience with a particular case, Escalation, difficult case attended

Round 3 - Technical 

(1 Question)

  • Q1. Related for handling, knowledge, adaptabilityand more
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Consolidate for all 3 rounds again and in depth
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - do not accept any job. there is no career growth. intaxic work atomphere. Work-life balance heavily affected. low salary

Customer Service Executive Interview Questions & Answers

OPPO user image

posted on 19 Apr 2022

I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Sir you can ask me whatever you like.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If i get job in oppo service center then i will do job with honest. And as long as my work remains, I will do my work properly.

Customer Service Executive Interview Questions & Answers

Dell user image Anonymous

posted on 20 Apr 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Think of yourself as a lifelong learner .

Customer Service Executive Interview Questions & Answers

Dell user image Anonymous

posted on 20 Jul 2022

I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About previous work experience
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Virtual manager round about background verification
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to go ahead for carrier growth.

Senior Software Engineer Interview Questions & Answers

Micromax Informatics user image Navas pk

posted on 6 Jan 2018

Interview Questionnaire 

2 Questions

  • Q1. Basic java and android questions, and logical programming question
    • Add your answer
  • Q2. Advanced Android questions, scenario wise handling of projects qestions
    • Add your answer

Senior Software Engineer Interview Questions & Answers

Micromax Informatics user image Navas pk

posted on 6 Jan 2018

Interview Questionnaire 

2 Questions

  • Q1. Basic Java and Android questions and Logical programming questions
    • Add your answer
  • Q2. Advances Android questions
    • Add your answer

Senior Software Engineer Interview Questions & Answers

Micromax Informatics user image Navas pk

posted on 6 Jan 2018

Interview Questionnaire 

2 Questions

  • Q1. Logical programming questions & Java and Android logical questions based on scenarios.
    • Add your answer
  • Q2. Advanced android concepts
    • Add your answer

Software Developer Interview Questions & Answers

Dell user image Anonymous

posted on 2 Sep 2017

I was interviewed in Oct 2016.

Interview Questionnaire 

8 Questions

  • Q1. C,C++, Programming Concepts
    • Add your answer
  • Q2. Resume Based
    • Add your answer
  • Q3. Puzzle Questions
    • Add your answer
  • Q4.  OS, Database, Networking, Computer Architecture based question
    • Add your answer
  • Q5. Project Based- Briefs, Details
    • Add your answer
  • Q6. What are your hobbies
  • Ans. 

    My hobbies include hiking, playing guitar, and cooking.

    • Hiking: I enjoy exploring nature trails and challenging myself physically.

    • Playing guitar: I love learning new songs and improving my skills.

    • Cooking: I like experimenting with different recipes and creating delicious meals.

    • Answered by AI
    Add your answer
  • Q7. Where do you see yourself in 5 years
  • Ans. 

    In 5 years, I see myself as a senior software developer leading a team and working on complex projects.

    • Leading a team of developers

    • Working on complex projects

    • Continuously learning and improving my skills

    • Contributing to the growth and success of the company

    • Answered by AI
    Add your answer
  • Q8. Why do you want to join DELL.
  • Ans. 

    I want to join DELL because of their innovative technology solutions and strong reputation in the industry.

    • DELL is known for their cutting-edge technology solutions which align with my passion for software development.

    • I admire DELL's strong reputation in the industry and their commitment to customer satisfaction.

    • I believe joining DELL will provide me with opportunities for growth and career advancement.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: CGPA>9.0

Skills: Technical Skills
College Name: KIIT University

Software Developer Interview Questions & Answers

Dell user image Anonymous

posted on 14 Sep 2017

I was interviewed in Jan 2017.

Interview Preparation Tips

Round: Group Discussion
Experience: All got different topics to discuss on gd.
Tips: Plan before you speak. Be sure whether you are to or against.
Duration: 5 minutes

Round: Test
Experience: More questions on blood relationship, ages
Tips: Os db on technical
Duration: 1 hour

Skills: Technical Questions, Manage A Difficult Situation, Technical Knowledge(ML
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Samsung Customer Service Executive Salary
based on 41 salaries
₹1 L/yr - ₹5 L/yr
28% less than the average Customer Service Executive Salary in India
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Samsung Customer Service Executive Reviews and Ratings

based on 21 reviews

4.7/5

Rating in categories

4.9

Skill development

4.8

Work-life balance

4.5

Salary

4.5

Job security

4.6

Company culture

4.5

Promotions

4.8

Work satisfaction

Explore 21 Reviews and Ratings
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